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Crowne Plaza Houston - Brookhollow

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Traveller (95)
Room & Suite (58)
Pool & Beach (5)
Ratings and reviews
#125 of 526 Hotels in Houston
  • Excellent47%
  • Very good24%
  • Average15%
  • Poor7%
  • Terrible7%
Travellers talk about
“henry strait”(40 reviews)
“front desk”(137 reviews)
“older hotel”(9 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
The Crowne Plaza Houston Northwest Hotels convenient location in Northwest Houston, Texas on US Highway 290 offers easy access to downtown Houston, The Houston Galleria shopping district and many area attractions. A full service hotel offering all the luxuries you have come to expect...
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Location and contact
12801 Northwest Fwy, Houston, TX 77040-6301
22.3 km to George Bush Intercontinental Airport
11 restaurants are within a 0.5 km radius
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (563)
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211 - 215 of 547 reviews
Reviewed 22 July 2014

I was in town for the Beyonce & Jay Z concert "On The Run Tour" Friday July 18- Sunday July 20th. I booked my room through travel site Travelocity. It was a great steal on a 3.5 star room $48 bucks a night totaling to...More

Thank Shardanay M
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 24 July 2014

Thank you for your feedback on your recent stay at the Crowne Plaza Houston Brookhollow. I am glad to hear that despite the traffic you had a comfortable and enjoyable stay. Dave Comerota General Manager

Reviewed 22 July 2014

I stayed here for a training course in Houston and I was impressed by the facilities overall. Henry Strait at the front desk was particularly helpful and friendly with excellent customer service skills. There was no refrigerator in the room, but when we asked for...More

Thank MicahKG
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 23 July 2014

Thank you for your kind words concerning your stay at our hotel. I have passed on your comments to Henry and thanked him for doing a great job. I hope that you will consider the Crowne Plaza Brookhollow when returning to Houston in the future....More

Reviewed 20 July 2014

I stayed at this hotel for a week in June. The rooms were clean but I wouldn't say they were updated. Not bad at all though. I especially enjoyed the hot tub. I think there should be an age requirement for the hot tub as...More

Thank ijustneedglitter
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 23 July 2014

Thank you for taking the time to comment on your recent stay at eh Crowne Plaza Houston Brookhollow. I will review our policy concerning the hot tub in order to provide a more enjoyable atmosphere. Again, thank you for your feedback. Dave Comerota General Manager

Reviewed 6 July 2014

A nice Crowne Plaza property with very friendly front of house staff. The rooms are as you'd expect for an aging hotel but are clean and kept updated as much as you could without remodeling! The cooked breakfast is on the salty side of seawater...More

1  Thank Oilydan
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 7 July 2014

Thank you for your feedback concerning your stay at the Crowne Plaza Houston Brookhollow. I have forwarded your comments on the food to our chef. The hotel team's goal is to make your stay as comfortable as possible. I look forward to your next visit...More

Reviewed 5 July 2014

We have stayed here several times, It has no fridge or microwave and some ice machines are always broken. No major complaints if you are just looking for a bed it'll do. The last time we saw a lot of shady characters in the parking...More

Thank axdel
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 15 July 2014

Thank you for comments on your recent stay at the Crowne Plaza Brookhollow. i will review your comment on the ice machine with our maintenance department and ensure that it is addressed. I apologize for the inconvenience. Again, thank you for your feedback. Dave Comerota...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$75 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Best Value Hotel in Houston
#88 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Best Value Hotel in Houston
#88 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (95)
Room & Suite (58)
Pool & Beach (5)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Everything was above and beyond beautiful and amazing the staff was incredible and went above and beyond..."
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"The event space is huge and beautiful and they added an Italian Gazebo in the pool area!"
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"The room was nice and cool as soon as I walked in which was perfect for me after a long long drive."
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"Go somewhere else, especially if you have asthma or allergies."
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