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Crowne Plaza Houston - Brookhollow

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Traveller (95)
Room & Suite (58)
Traveller (95)
Room & Suite (58)
Pool & Beach (5)
Overview
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12801 Northwest Fwy, Houston, TX 77040-6301 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Crowne Plaza Houston - Brookhollow
Special Offer:Annual Sale
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Reviews (563)
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201 - 205 of 547 reviews
Reviewed 30 September 2014

This facility was great! Customer service from Rita Washington and Henry (last name)? was exceptional. Very friendly staff, always attending to any need or request that I had with efficiency and a smile. The facility is clean. Work out facility is small but met my...More

Thank rjkonicki
Reviewed 29 September 2014

I stayed last weekend in Sep. Upon check in I noticed many channels on TV didn't work. Front desk assured me they would work by next day. They didn't. In fact, many channels (including CBS) didn't work my entire stay but for a few mins...More

Thank Zain H
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 3 October 2014

Thank you for taking the time to comment about your stay at the Crowne Plaza Brookhollow. I apologize for any inconvenience that you encountered during your stay. The issues with the TV channels have been corrected. The hotel team will continue to monitor the reception...More

Reviewed 26 September 2014

This hotel was the worst hotel that we have stayed in. We got bug bites from the beds and when we pulled back the covers the top sheet had dry blood on it. Extremely bad hotel. The floor (carpet) was even dirty. When we told...More

Thank wsmith30336
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 1 October 2014

I am truly sorry to hear about your stay at the Crowne Plaza Houston Brookhollow. The hotel team has procedures to check bed linens and I assure you this is an isolated case. I am unaware of any bug problem occurring in the hotel. I...More

Reviewed 13 August 2014

Front desk personnel (Crystal) was wonderful and a very pleasant personality. Marta, server she was so helpful and busy! If there's a Catering Manager Award for the year, it should be awarded to Mr. Christopher Paschal. Christopher coordinated and carefully planned my 50th birthday party....More

Thank C M
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 15 August 2014

Thank you for your comments concerning Crystal and especially about your wonderful experience with Christopher. I am proud of these individuals and will share your comments with the entire hotel team. I hope you will consider hosting future events at the Crowne Plaza. Dave Comerota...More

Reviewed 11 August 2014

This is clearly an older hotel inside and out but the staff was friendly and the rooms very comfortable although dated with the noisy old fashion A/C units. I stayed here July 27th thru the 29th. I originally chose this location because it looked to...More

Thank outlaw1865
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 15 August 2014

Thank you for your feedback on your recent stay at the Crowne Plaza Brookhollow. I apologize that you were not completely happy with your stay and will further research all the problems with the pool during your stay. Again, thank you for the information and...More

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About
Description
The Crowne Plaza Houston Northwest Hotels convenient location in Northwest Houston, Texas on US Highway 290 offers easy access to downtown Houston, The Houston Galleria shopping district and many area attractions. More A full service hotel offering all the luxuries you have come to expect from a Crowne Plaza if coming to town for business or leisure. Business travelers visiting Weatherford, International Paint, Oceaneering, National Oilwell/Varco, Menniger Clinic, Caterpillar, Cooper Cameron, David Weekley Homes, Siemens or Dresser will find Crowne Plaza NW Hotel the perfect location to work and relax. With over 17,000 square feet of convention & meeting space and a dedicated meeting planner on property, we can accommodate almost any size meeting. The Crowne Plaza Houston NW Hotel features one of Houston's premier restaurants in Remington's Grille & Bar which offers upscale dining and room service. Each guest room is updated with complimentary Rukas WI-FI access, work desk and includes our fabulous Sleep Advantage package ensureing a restful nighs sleep. A key accessible club lounge is available for breakfast Monday Friday from 6 AM - 9 AM and an evening reception including hors d'oeuvres and cocktails available from 5 PM - 7 PM, Monday Thursday evening. Our friendly staff provides world class service which makes this Houston hotel 'The Place to Meet'. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
294
Price range
US$77 - US$177 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Houston - Brookhollow Hotel Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
294
Price range
US$77 - US$177 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Houston - Brookhollow Hotel Houston
Location
United States > Texas > Texas Gulf Coast > Houston
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Traveller (95)
Room & Suite (58)
Pool & Beach (5)
Dining (1)
Business Centre & Event Rooms (4)
Nearby
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Questions & Answers
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Room Tips
"Don't stay here until they are finished renovating. There are no real views here and it's on a..."
heathert612
26 Jul 2018
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"Everything was above and beyond beautiful and amazing the staff was incredible and went above and beyond..."
LindaCavazos
22 Jun 2018
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"The event space is huge and beautiful and they added an Italian Gazebo in the pool area! "
SherryHdz01
14 Jun 2018
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"The room was nice and cool as soon as I walked in which was perfect for me after a long long drive."
LaDonnia123
1 Jun 2018
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