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31/12/2017 1/1/2018
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    Crowne Plaza Houston - Brookhollow

    12801 Northwest Fwy, Houston, TX 77040-6301
    011 353 1800 937 225
    Hotel website
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    31/12/2017 1/1/2018
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    Traveller (86)
    Room & Suite (47)
    Pool & Beach (6)
    • Excellent47%
    • Very good25%
    • Average15%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “henry strait” (40 reviews)
    “front desk” (134 reviews)
    “older hotel” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    31 Dec1 Jan
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (545)
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    201 - 205 of 530 reviews

    Reviewed 17 June 2014 via mobile

    I've stayed here a couple of times. Both times, when I got to my room, I realized/remembered, "No Mini-Fridge!" :( The rooms are older & bathrooms small but, overall, for just myself on a work trip it was fine. The beds are comfy & staff...More

    Thank gecko831
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 19 June 2014

    Thank you for your kind comments concerning your recent stay at the Crowne Plaza Houston Brookhollow. I understand how important a good nights sleep is when you are traveling on business. I have passed your comments on to the entire hotel team and hope you...More

    Reviewed 12 June 2014

    Stayed here for work meeting, nice hotel and lobby but the rooms need some upgrading. The sink in the bathroom was very slow draining and the tap would not stop dripping. Setting the hot water was a challenge as one day you had to crank...More

    Thank Laker0213
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 17 June 2014

    Thank you for taking the time to comment about your recent stay at the Crowne Plaza Houston Northwest. There are plans to make upgrades to our guest rooms in the near future. Our goal is to provide an enjoyable experience throughout the hotel. Again, thank...More

    Reviewed 8 June 2014

    The staff Rita, Crystal, & Magan who worked behind the front desk and the Driver Lisa was amazing and they all was friendly and helpful to me. I Stay at the Crowne Plaza for (3) Days June 5, 14 to June 8, 14 and I'm...More

    Thank johnny70131
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 10 June 2014

    Thank you for taking the time to comment on your recent stay at the Crowne Plaza Houston Brookhollow, I enjoyed hearing that our team members made your stay enjoyable. I have personally thanked each person you mentioned and shared your comments with them. I hope...More

    Reviewed 28 May 2014

    I love this hotel. Staff is always friendly and helpful. Beds are comfortable. Rooms are little bit outdated but always clean. I would recommend this hotel. If I stay in Houston in this area, this hotel is my first priority.More

    Thank Slava N
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 6 June 2014

    I want to thank you for taking the time to write about your recent stay at the Crowne Plaza Houston Brookhollow. The hotel team is dedicated to making the hotel a friendly and comfortable environment. Thank you for your continued patronage and we look forward...More

    Reviewed 26 May 2014

    Rooms have pop corn ceilings, no microwaves or small fridge in standard rooms. You can hear highway noise. There isn't a fan in the bathroom, so there is mold on the ceiling. Rust is on the towel shelves in the bathroom. The bed covers feel...More

    Thank Reneea S
    Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 2 June 2014

    I'm sorry that you did not enjoy your stay with us. There are plans to remodel the hotel in the near future and I will update our website on this timeline. I will review your other concerns with the hotel team. Dave Comerota General Manager

    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$77 - US$142 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #88 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 294
    • Reservation Options
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    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Crowne Plaza Houston - Brookhollow Hotel Houston
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    Traveller (86)
    Room & Suite (47)
    Pool & Beach (6)
    Dining (4)
    Hotel & Grounds (54)
    Bathroom (7)
    Business Centre & Event Rooms (4)
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    Questions & Answers
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    Room Tips
    "Do not stay at this hotel"
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    "Stay somewhere else."
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    "Recommend the main building until others are remodeled."
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    "away from main road"
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