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I've stayed here a couple of times. Both times, when I got to my room, I realized/remembered, "No Mini-Fridge!" :( The rooms are older & bathrooms small but, overall, for just myself on a work trip it was fine. The beds are comfy & staff...More
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 19 June 2014
Thank you for your kind comments concerning your recent stay at the Crowne Plaza Houston Brookhollow. I understand how important a good nights sleep is when you are traveling on business. I have passed your comments on to the entire hotel team and hope you...More
Stayed here for work meeting, nice hotel and lobby but the rooms need some upgrading. The sink in the bathroom was very slow draining and the tap would not stop dripping. Setting the hot water was a challenge as one day you had to crank...More
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 17 June 2014
Thank you for taking the time to comment about your recent stay at the Crowne Plaza Houston Northwest. There are plans to make upgrades to our guest rooms in the near future. Our goal is to provide an enjoyable experience throughout the hotel.
The staff Rita, Crystal, & Magan who worked behind the front desk and the Driver Lisa was amazing and they all was friendly and helpful to me.
I Stay at the Crowne Plaza for (3) Days June 5, 14 to June 8, 14 and I'm...More
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 10 June 2014
Thank you for taking the time to comment on your recent stay at the Crowne Plaza Houston Brookhollow, I enjoyed hearing that our team members made your stay enjoyable. I have personally thanked each person you mentioned and shared your comments with them. I hope...More
I love this hotel. Staff is always friendly and helpful. Beds are comfortable. Rooms are little bit outdated but always clean. I would recommend this hotel. If I stay in Houston in this area, this hotel is my first priority.More
Thank Slava N
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 6 June 2014
I want to thank you for taking the time to write about your recent stay at the Crowne Plaza Houston Brookhollow. The hotel team is dedicated to making the hotel a friendly and comfortable environment. Thank you for your continued patronage and we look forward...More
Rooms have pop corn ceilings, no microwaves or small fridge in standard rooms. You can hear highway noise. There isn't a fan in the bathroom, so there is mold on the ceiling. Rust is on the towel shelves in the bathroom. The bed covers feel...More
Thank Reneea S
Response from CPNorthwest, General Manager at Crowne Plaza Houston - BrookhollowResponded 2 June 2014
I'm sorry that you did not enjoy your stay with us. There are plans to remodel the hotel in the near future and I will update our website on this timeline. I will review your other concerns with the hotel team.
US$77 - US$142 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#88 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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