We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
When booking the hotel, I was asked how many people were staying in the hotel. I told her 5, but when we got to the room there was two double beds and nothing else for the 5th person to sleep on. When asked if we...More
1 Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 19 March 2017
Dear Valued Guest,
I appreciate you sharing your review and for being our guest. I assure you that we are committed to delivering quality in all aspects of the guest experience. However, I am sorry to hear that the room accommodation you received failed to...More
Older hotel in desperate need of updating-1970's decor. It is approximately 30 minutes from downtown Houston. Elevator may/may not work. Rooms are not impressive and bathrooms are standard for an average hotel. Breakfast buffet is standard fare-eggs, omelet bar, fruit, cereal, meat and grits. No...More
Thank Michelle M
Response from IHGService, Guest Relations Manager at Crowne Plaza Houston - BrookhollowResponded 21 March 2017
Hello Michelle M,
Thank you for staying with us and for sharing your experience. I am happy that you found our staff commendable. However, I am sad that the general condition of the property and the breakfast selection were a let down. Please accept our...More
I was greeted with the warmest welcome ever by the hotel check in lady named Niecy Jackson when I came in. Every time I came in or out, she welcomed me back by name. Felt like family!! My room was huge and clean.
Honestly, this hotel is a bit dated. What stands out to me however is the customer service that Henry Strait provided. He was genuine, down to earth while at the same time staying professional. Nowadays everything is the cann'ed rehearsed responses that sound robotic, but...More
I reserved this hotel at the last minute not realizing that it was Superbowl weekend when I booked my flight into Houston. The price was exorbitant considering that this was not close to my usual Galleria area hotels. Had never heard of Brookhollow. However, I...More
US$73 - US$129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#88 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Expedia, Booking.com, Priceline, IHG, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Houston - Brookhollow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.