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    Four Points by Sheraton Houston Citycentre

    10655 Katy Fwy, Houston, TX 77024-1002
    (281) 501-4600
    Hotel website
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    3/12/2017 4/12/2017
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    US$186
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    US$186
    Traveller (49)
    Room & Suite (17)
    Dining (7)
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    Overview
    • Excellent13%
    • Very good37%
    • Average29%
    • Poor13%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Houston Citycentre
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (238)
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    1 - 5 of 220 reviews

    Reviewed 1 week ago

    What a dump. My room smells of wet dog - probably because the carpet is from long before the civil war ended. The only window, which can't be opened, is out to an outside hallway. Unless you enjoy people staring right into your room, you'll...More

    Thank danish_kauboy
    Response from Jarren B, Front Office Manager at Four Points by Sheraton Houston CitycentreResponded 6 days ago

    Thank you for taking the time to leave us some feedback about your most recent stay. I do apologize that your stay was not up to yours or our standards. I have shared your feedback with the appropriate staff and the issues that can be...More

    Hotel's Favourite
    Reviewed 2 October 2017

    The location is close to great dinning options that you don't have to drive to. The rooms were nice and the hotel has a nice lobby bar with a decent menu that won't break the bank. If you decide to drive there a lots of...More

    Thank Robert W
    Reviewed 1 week ago via mobile

    This place is in need of an overhaul in every way. Every bathroom fixture is rusted. The carpet is full of burn marks and ever wall, door and doorframe are missing significant paint The two double beds and bathroom are separated from a large living...More

    Thank turtlemum21
    Response from Jarren B, Front Office Manager at Four Points by Sheraton Houston CitycentreResponded 1 week ago

    Thank you for taking the time to leave us some feedback regarding your recent stay at the Four Points. We are planning to have renovations done to our guest rooms and corridors. We hope to have these renovations completed sooner rather than later. In the...More

    Reviewed 2 weeks ago via mobile

    The hotel was booked for me for a 2 night business trip, and I hope I don’t have stay there again. Checkin at the reception was an example of unfriendly service. I got a room towards the back of the hotel aka construction site. Plus...More

    Thank McAenki
    Response from Jarren B, Front Office Manager at Four Points by Sheraton Houston CitycentreResponded 1 week ago

    Thank you for taking the time to leave us some feedback about your recent stay at the Four Points. I apologize that your stay was not up to yours our our standards. I have passed on your comments to the appropriate hotel staff and your...More

    A TripAdvisor Member
    1
    Reviewed 14 October 2017 via mobile

    Dingy smelly outdated hotel, tv's didn't work, phone didn't work, basically sits on top of several intersecting highways so loud, all the molding around the floors is either crusty or rusty, breakfast was awful. Stay awayMore

    Thank A TripAdvisor Member
    Response from Jarren B, Front Office Manager at Four Points by Sheraton Houston CitycentreResponded 4 weeks ago

    Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Four Points by Sheraton Houston - CITYCENTRE. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$88 - US$224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Travelocity, Booking.com, Expedia, Orbitz, Hotwire, Cancelon, Cheap Tickets and TripOnline SA so you can book your Four Points by Sheraton Houston Citycentre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Four Points By Sheraton Houston, Memorial City Hotel Houston ,
    • 4 Points By Sheraton Houston, Memorial City ,
    • Four Points Houston ,
    • Houston Sheraton ,
    • Houston Four Points
    Add Photo Photos
    Traveller (49)
    Room & Suite (17)
    Dining (7)
    Pool & Beach (1)
    Hotel & Grounds (31)
    Bathroom (4)
    Nearby
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    5.50 km away
     
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    .28 km away
     
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    1.72 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Queensbury Theatre
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    .54 km away
    Edith L. Moore Nature Sanctuary
    9 reviews
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    Houston Audubon
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    Questions & Answers
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    Room Tips
    "Don't pick a room at all - stay away at any cost. Certainly room 229 is a really really bad room (and all..."
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    "Select a room towards the back of the hotel. The front facing rooms get the noise from the expressway"
    Read review
    "Unless you are someone who could fall asleep easily and is not disturbed much by the noise, please carry ear..."
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    "Stay away from the first floor."
    Read review
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