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Omni Houston Hotel

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#23 of 499 Hotels in Houston
Certificate of Excellence
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Omni Houston Hotel
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1,662 Reviews from our TripAdvisor Community

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Showing 1,631: English reviews
Olympia, Washington
Reviewed 2 weeks ago via mobile

Wait staff are great in bars and clubs! Very attentive and knowledgeable! Would stay here again for sure! *Ask staff where to eat and see local attractions. They give great advice. Hotel did a great job with the influx of everyone coming for the Super Bowl too.

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Helpful?
Thank andreae707
Barry_Sondern1, General Manager at Omni Houston Hotel, responded to this review

Thank you for getting in touch about your stay, we appreciate the feedback about our helpful staff and are glad to hear you enjoyed our dining suggestions. We hope to welcome you back should your travels bring you back to Houston. Kind Regards, Barry Sondern General Manager, Omni Houston Hotel

greenbrae, CA, United States
Reviewed 2 weeks ago

the hotel is as sterile as it gets. the complimentary shuttle is a joke. I was told to make a reservation to use it the first night, and that it wasn't availible for 2 1/2 hours. fine, I made a reservation for the next day at 6pm. It wasn't ready till 6:50 and i missed dinner with my friends.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank 204spencers
Barry_Sondern1, General Manager at Omni Houston Hotel, responded to this review

Thank you for letting us know about your recent stay with us. We apologize about the trouble with our complimentary shuttle. When you visit again, should you run into a similar issue, we will be more than happy to hail you a taxi to ensure you arrive at your event safely and on time. Kind Regards, Barry Sondern General Manager,...

Houston, Texas
Reviewed 3 weeks ago

The water is grossly oversoftened. There was a spring loaded door closer on the closet door that was a pain. We had a full suite, and there was no bathtub in the room. The room needed some updating. The Omni is generally a nice place, but some things definitely need attention.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank mbkrc
Barry_Sondern1, Public Relations Manager at Omni Houston Hotel, responded to this review

Thank you for letting us know about your recent stay with us. We appreciate the feedback on the water softener and the closet door. We'll look forward to the opportunity to welcome you back again! Kind Regards, Barry Sondern General Manager, Omni Houston Hotel

Reviewed 3 weeks ago

Theresa Lara was my business contact at The Omni Riverway. I cannot imagine a more professional, helpful, delightful person to have assisted us. We began planning my daughter's wedding 1 year in advance. Her wedding was held at a venue offsite but our guests stayed at The Omni. We also had the brunch after the Wedding in the Palm Court...

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Helpful?
Thank susan s
Barry_Sondern1, General Manager at Omni Houston Hotel, responded to this review

Susan, Thank you for letting us know about your experience with Theresa Lara, I appreciate the wonderful feedback and will congratulate her on an exemplary job. We hope that you had a wonderful wedding weekend and look forward welcoming you again. Kind Regards, Barry Sondern General Manager, Omni Houston Hotel

china spring, tx
Reviewed 3 weeks ago via mobile

My wife and I decided to get away for the weekend and found a good deal at the Omni. It's connected to the Galleria mall so there was plenty for us to do. The staff was nice at check in and the room was clean. We had a nice view also.

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Helpful?
Thank trebor_skraps
Barry_Sondern1, General Manager at Omni Houston Hotel, responded to this review

Hi Trebor, Thank you for letting us know about your stay with us. It's wonderful to hear that you enjoyed our convenient location near the Galleria and enjoyed a nice staycation with us! We hope to welcome you back soon. Kind Regards, Barry Sondern General Manager, Omni Houston Hotel

blue ridge, Georgia
Reviewed 4 weeks ago

I was disappointed with the bathroom. There was a light bulb out over the sink which I feel like is an easy fix, so it shouldn't have been out. The tub and shower fixtures are way outdated. The shower curtain was also old and thin and would not stay on the hooks that appeared to be stretched out. I did...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank michelle l
Barry_Sondern1, General Manager at Omni Houston Hotel, responded to this review

Hi Michelle, Thank you for letting us know about your recent stay. We appreciate the feedback and will be sure to take appropriate action to ensure comfort for all of our guests. It's great to hear that you had a good nights rest with us and we will look forward to welcoming you back. Barry Sondern General Manager, Omni Houston...

Epworth, United States
Reviewed 4 weeks ago

Like to never have gotten faucet in bathtub turned on. Once I got it turned on I saw why it was torqued tightly. The water leaked the entire time of my stay following first shower on first day. Being that faucet was so tightly torqued down made me believe hotel was aware of the problem but had not bothered to...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank lisai459
Barry_Sondern1, General Manager at Omni Houston Hotel, responded to this review

Thank you for letting us know about your recent stay with us. We appreciate the feedback and will certainly take another look at the torque in the faucet in question. Thank you for bringing it to our attention and we will look forward to the opportunity to welcome you back. Barry Sondern General Manager, Omni Houston Hotel

Foley, Alabama
Reviewed 4 weeks ago via mobile

I decided to take my wife out for her birthday while I was away on business to stay two nights. We arrived the first night late as going to the wrong Omni first only to find valet was 3x the other property and self parking near the same price as valet. Decided to eat at the lounge but it was...

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Helpful?
Thank Nick E
Barry_Sondern1, General Manager at Omni Houston Hotel, responded to this review

Hi Nick, Thank you for letting us know about your recent stay with us. We appreciate all of the positive feedback and the apologize for the inconvenience. We look forward to the opportunity to welcome you back. Barry Sondern General Manager, Omni Houston Hotel

Reviewed 4 weeks ago

We stay at this hotel every time we come to Houston (at least twice a year). The setting is lovely, the hospitality and location are great and the service is excellent. From the moment of arrival, you are warmly greeted at the door. Reception is equally eager to serve with a smile. The rooms are spacious and well-appointed. And -...

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Helpful?
Thank TX341
Barry_Sondern1, General Manager at Omni Houston Hotel, responded to this review

Thank you for choosing Omni Houston Hotel when you visit our city. We are very proud of our Select Guest program and all of the great ways it rewards our guests from the second night's stay! Hope to have you back the next time you are in town. Barry Sondern General Manager, Omni Houston Hotel

Houston, United States
Reviewed 4 weeks ago

It was not too expensive, staff was friendly. Hotel was clean and had round the clock food services. I would highly recommend the hotel to anyone.It was non smoking too. I can not think anything else to mentions.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank mohana652
Barry_Sondern1, General Manager at Omni Houston Hotel, responded to this review

Thank you for letting us know about your recent stay with us. We're glad that you had such a positive experience with our staff and in-room dining. We look forward to the opportunity to welcome you back! Barry Sondern General Manager, Omni Houston Hotel

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Noe Grill
Noe Grill
Cuisines: American, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with 378 spacious guest rooms, including 33 luxury suites, all with sensational views of the city or pool area. Enjoy the nightlife at Black Swan. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. You are just 10 minutes by car from the central business district and 30 minutes from George Bush Intercontinental Airport or 25 minutes from William P. Hobby Airport. Of course, our exceptional amenities and four-diamond service may make it hard to leave your room. ... more   less 

Additional Information about Omni Houston Hotel

Address: 4 Riverway, Houston, TX 77056-1915
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: €151 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Houston Hotel 4.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Omni Hotels & Resorts, Travelocity and Jetsetter so you can book your Omni Houston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Houston
Omni Houston
Hotel Style:
#7 Spa Hotel in Houston
#14 Luxury Hotel in Houston
#19 Romantic Hotel in Houston
#24 Family Hotel in Houston
#27 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Omni Houston Hotel staff and other travellers.
17 questions
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3 months ago
over a year ago
Dallas, Texas
2 months ago

See all questions (17)

Questions? Get answers from Omni Houston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“11th floor is good for some views in distance of downtime”
 of 5 bubbles gormysta, 14 Feb 2017 | Read review
“All rooms are beautiful!”
 of 5 bubbles R5978UNsusans, 27 Jan 2017 | Read review
“Ask for a room on a high fllor facing the pool.”
 of 5 bubbles strongforu, 13 Jan 2017 | Read review
“Love this hotel, beautiful rooms and wonderful staff and the best place to host an event.”
 of 5 bubbles 587shellyg, 3 Jan 2017 | Read review
“To be honest every visit has been with very good rooms”
 of 5 bubbles 512jiml, 22 Dec 2016 | Read review
5 of 5