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Hilton Houston Galleria Area

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Traveller (148)
Room & Suite (73)
Dining (12)
Overview
  • Excellent42%
  • Very good24%
  • Average17%
  • Poor9%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Houston Galleria Area
Offers & Announcements: Double Points, Every Stay
Hotel deals
Offers from Hilton Houston Galleria Area
Offers & Announcements: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,162)
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1,132 results
Traveller rating
461
268
195
110
98
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Time of year
LanguageEnglish
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461
268
195
110
98
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All reviewsthe executive loungegalleria areafront desk staffdecent hotelbusiness tripconvenient locationnice staygreat customer serviceenjoyed my staysouthweststarbucks
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1 - 5 of 1,132 reviews
Reviewed 1 week ago via mobile

People are wonderful! They try hard. The place sucks! Elevators are hit and miss if they work. Towels are like sandpaper. Make another choice - somewhere else?!?!?! Mid summer and the pool is closed completely closed!More

Thank Lance M
Response from Hilton Houston G, General Manager at Hilton Houston Galleria AreaResponded 5 days ago

Lance, I am pleased to hear you found our staff friendly and accommodating throughout your stay. Your comments about our hotel, however, are disappointing, as they do not reflect a typical experience with us. It is our hope we may have another chance to welcome...More

Hotel's Favourite
Reviewed 22 April 2018 via mobile

Overall this hotel is a great place to stay. The staff is super amazing. The front desk staff has outstanding customer service. Housekeeping does an excellent job in cleaning the room. The price of this hotel is very affordable. The hotel itself is an older...More

Thank Benjamin C
Response from Hilton Houston G, General Manager at Hilton Houston Galleria AreaResponded 23 April 2018

Thank you for your feedback, Benjamin! We’re very happy to hear how much you enjoyed your time with us. I will share your comments with my team and let them know that their efforts had such a positive impact on your visit. We’re pleased to...More

Reviewed 2 weeks ago via mobile

I can’t say enough great things about this hotel and staff! We were there recently for an ELCA gathering with 30,000 teens in Houston. The hotel was mainly teens/chaperones from the gathering. Wonderful staff and accommodations! We can’t thank you enough for all you did...More

Thank tabvega
Response from Hilton Houston G, General Manager at Hilton Houston Galleria AreaResponded 1 week ago

Thank you for sharing your review with us. It is wonderful to hear you appreciated many aspects of your experience at our hotel! I will be sure to pass along your compliments to our team, as they will be motivated and happy to hear they...More

Reviewed 2 weeks ago via mobile

The building was having an event, very loud music and the entire place smelled of curry spice. Staff did not greet us upon entering, furniture and rooms are dated. We were just passing by so a room for 99.00 at our favorite brand was a...More

Thank Melissa M
Response from Hilton Houston G, General Manager at Hilton Houston Galleria AreaResponded 2 weeks ago

Melissa, thank you for sharing your comments with us. Your feedback is appreciated and valued, as it helps us provide all of our guests with the first-rate experience they deserve. We regret that we missed the mark in some aspects during your stay, and do...More

Reviewed 3 weeks ago

As a preamble; I booked this hotel as it was well located for a trip to Sugarland that I thought I would need to make and a trip into Houston itself. Additionally, the 'price was right' - or so I thought... I booked through Amex...More

Thank Sean M
Response from Hilton Houston G, General Manager at Hilton Houston Galleria AreaResponded 3 weeks ago

Sean, thank you for taking the time to share your detailed feedback of our hotel. Your comments are valued, and will be shared with the appropriate departments to ensure improvements in service are implemented. We hope we may have another opportunity to host you, as...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$104 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Best Value Hotel in Houston
#33 Luxury Hotel in Houston
#92 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$104 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Best Value Hotel in Houston
#33 Luxury Hotel in Houston
#92 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
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Traveller (148)
Room & Suite (73)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Jerrinla
20 August 2016|
AnswerShow all 3 answers
Response from Laurie and Dave S | Reviewed this property |
I know this is too late, but I hope it might help you in the future. If you ever stay at another hotel that is part of the Hilton family of hotels, only Hampton Inn, Home2Suites and Embassy Suites provide a free breakfast... More
1
Vote
Sheri B
26 February 2016|
AnswerShow all 3 answers
Response from Abogadodave | Reviewed this property |
Should be fine. Park near the building or on the SW side. Gentlemen'S Club is on the opposite side. Hotel has horrible management now and a very mean bartender. I've stayed there off and on for 20 years. It is a great... More
2
Votes
Sheri B
26 February 2016|
AnswerShow all 4 answers
Response from earroyave | Reviewed this property |
Safety in the front of the hotel is not an issue and there are quite a few handicap spots there. It is the regular parking that extends to the back that could be a bit of a concern due to the need to walk around the full... More
0
Votes
Room Tips
"We stayed on the 12th floor, which is the Hilton Honors floor, and this was definitely the most quiet floor!"
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"Ask for one of their suites."
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"Avoid rooms facing I-69 at all costs or be prepared for noise at all hours."
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"room not facing the highway - too noisy"
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