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Hilton Houston Plaza/Medical Center

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Hilton Houston Plaza\/Medical Center
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549 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Reviewed 3 days ago NEW

Arrived an hour early at 2pm and was told no rooms available but within five minutes two other guests were checked in. When enquired why in spite of being Hilton Diamond member, I could not get a room, an excuse of app check in was given to me but I know that app check in does not allow any check...

Thank Restless_Explorer
Riverdale, Maryland
Reviewed 6 days ago NEW

I was expecting just another group-rate conference hotel. After I put my suitcase down and sent a photographic tour of my room to my partner (which took several attempts), I actually went downstairs to make sure I hadn't accidentally reserved a $500 a night room. My room is enormous. It has more bathrooms, TVs, and possibly square feet than my...

Thank karenlboyd
Topeka, Kansas
Reviewed 2 weeks ago

My wife and I had to come to Huston for evaluation at MD Anderson. We stayed at this Hilton and had an excellent experience all the way around. The staff were great and the service excellent. Great pool and fitness center. The shuttle service was prompt and efficient. The location is great. Good location for MD Anderson visit.

1Thank TSB3649
Reviewed 2 weeks ago

Room smelled terrible, cupboards with doors hanging down, brown water out of the faucets, silicon to fill in gaps including the electrical socket. Roof garden was made up of torn fake pathway and awful plantings. But the staff were delightful in spite of these shocking conditions. Hilton don't deserve these lovely people. We left the hotel after 2 nights of...

Thank nicholasa517
Sharonda S, Front Office Manager at Hilton Houston Plaza/Medical Center, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. The Executive Team is reviewing your comment to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest...

Boston, Massachusetts
Reviewed 2 weeks ago via mobile

I stayed in the King Executive Suite on the 19th floor - it has a living room, separate bedroom, and two bathrooms! Extremely spacious. Very clean, I'd say maybe in need of a bit of redecorating (looks like it hasn't been updated in awhile) but honestly good bang for your buck. The staff is EXTREMELY nice, prompt, and helpful. I...

Thank Rose-Antoinette B
Batavia, Illinois
Reviewed 4 weeks ago

The smell in this hotel of overwhelming cleaning products made my 9 year old daughter sick, and she got bit by something in the shower. One of the lady's at the front desk was extremely rude when I was with my daughter. If you have respiratory problems I would not stay here. The hotel is also filthy, I think they...

Thank bradleya70
Sharonda S, Front Office Manager at Hilton Houston Plaza/Medical Center, responded to this review

Dear Guest, Thank you for taking the time to speak with our Guest Relations Manager this morning and allowing us to make it right for you and your daughter. As part of our Hilton promise, we want all of our guests to feel cared for, valued and respected. Sincerely, Sharonda Simon

Reviewed 4 weeks ago

We stay here frequently due to our need to be near the Texas Medical Center in Houston. The staff is always extremely professional, helpful and friendly. Even the parking attendant suggested we self-park for convenience and saving money. The rooms are always clean and very large. We would stay here for almost any reason, business or leisure, but it just...

Thank Wil G
New Orleans
Reviewed 1 November 2016

Hadn't been to this location in almost 10 years, but the great service and comfort hasn't changed a bit. From the quality of the food to the comfort of the room and bed, I found the Med Center Hilton to be every bit as good as I remembered. Each staff member made sure that all interactions and services were more...

Thank colleenf879
Laredo, Texas
Reviewed 30 October 2016

Love it, great service and wonderful sfaff! The location is great and very close to medical center md anderson, many restaurants to choose from and easy parking access if you need immidiate access to your vehicle!

Thank G9946SBrebeccas
Houston, Texas
Reviewed 29 October 2016

Udergoing renovation but staff excellent, rooms clean and quiet. The hotel is old but retains the high end charm of the past . I am sure after the renovation it will be super. All I all the food is good, staff friendly and helpful with garage parking .

Thank paulnB8943GY

230 photos of this hotel

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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Houston Plaza/Medical Center hotel is located in the heart of the Texas Medical Center, the largest medical facility in the world, and is on the doorstep of Rice University. We offer complimentary shuttle service around the extensive medical center complex and surrounding areas.Our rooms and 720-sq.ft. suites provide views of the Houston skyline, and we host two onsite dining options for your breakfast, lunch and dinner needs. ... more   less 

Additional Information about Hilton Houston Plaza/Medical Center

Address: 6633 Travis St, Houston, TX 77030-1308
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €120 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Houston Plaza/Medical Center 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Hilton Houston Plaza Hotel Houston
Houston Hilton
Hotel Style:
#67 Romantic Hotel in Houston
#143 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Plaza/Medical Center staff and other travellers.
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Questions? Get answers from Hilton Houston Plaza/Medical Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are the best!”
  • Living Room in King Suite
  • View from 19th floor
 of 5 bubbles longhornjz, 17 Jul 2016 | Read review
“If you must stay here ask for a room facing Rice University”
  • Grab bar in shower
  • Cracked tile
  • Brown water from the tub
  • The most bizarre room I have ever seen with the decor to match
  • Old and smelly AC units
  • Stains on walls
  • Old mirrors
 of 5 bubbles ERORl, 8 Jul 2016 | Read review
“City view!”
 of 5 bubbles JocelynGordon, 4 Jun 2016 | Read review
“Great views on the west side (even numbered rooms).”
 of 5 bubbles Sage_Traveler2, 17 May 2016 | Read review
“12th floor”
 of 5 bubbles tsamford, 21 Apr 2016 | Read review
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