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DoubleTree by Hilton Houston Hobby Airport

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Traveller (116)
Room & Suite (74)
Dining (19)
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Overview
  • Excellent50%
  • Very good30%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“double tree”(46 reviews)
“warm cookies”(16 reviews)
“jack in the box”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Houston Hobby Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Houston Hobby Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (847)
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Traveller rating
415
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95
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28
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415
249
95
52
28
Show reviews that mention
All reviewsdouble treewarm cookiesjack in the boxgreat hotelbreakfast buffet isan early flightnight's sleepshuttle servicefront desk staffnext morningwould definitely stay here againroom servicebed was very comfortablechecking inbusiness centerfree shuttlebusiness trip
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1 - 5 of 839 reviews
Reviewed 3 days ago via mobile

I stayed at this property on 6/14 and I was underwhelmed and a bit concerned. When I checked in the front desk clerk was cold. I am not sure if she was working on paperwork from the previous night but I did not appreciate the...More

Thank livelifelikeart
Response from Helen B, General Manager at DoubleTree by Hilton Houston Hobby AirportResponded yesterday

Dear Lifelikeart, Thank you for writing a review on your recent stay with us. We do apologize that the desk agent was not welcoming to you, we will address this with her. As for the observation of the holes in the guestroom window, the cause...More

Hotel's Favourite
Reviewed 15 March 2018

We have stayed at this hotel several times. The service is excellent and the restaurant is very good. Traffic in the area can be pretty bad so it is nice that the hotel has a decent restaurant. The airport shuttle takes just a few minutes...More

Thank Gregory G
Response from Helen B, General Manager at DoubleTree by Hilton Houston Hobby AirportResponded 21 March 2018

Dear Gregory C. Thank you so much for taking time to write a review of our DoubleTree. We appreciate our kind sentiments and are so happy that we have met your expectations. Hope to be of service to you again very soon. Regards, Helen Bonsall...More

Reviewed 1 week ago via mobile

Great place to stay we had to find a hotel for her flight the next morning and we decide to stay here. The rooms were very large and the staff was amazing. We ate dinner in the restaurant and the staff there was also amazing....More

1  Thank Mmsfnm
Response from Helen B, General Manager at DoubleTree by Hilton Houston Hobby AirportResponded yesterday

Dear Guest, Thank you for taking time to review your recent stay with our DoubleTree. We appreciate your feedback and will pass on your positive comments to our team members. We look forward to being of service to you again in the future. Sincerely, Helen...More

Reviewed 1 week ago via mobile

Haven't been to this area for a few years. Choose this property out of memory and they are still doing it right. Checkin was a little slow getting started however got some traction in a few minutes. The room was clean and quiet. Plenty of...More

Thank Albyfli
Response from Helen B, General Manager at DoubleTree by Hilton Houston Hobby AirportResponded 1 week ago

Dear Guest, Thank you for the Solid review. We are so happy that you enjoyed our DoubleTree and our team members. Lobby bar will reopen soon....... see you there. Many thanks, Helen Bonsall General Manager

Reviewed 1 week ago

The staff from front desk to banquet services was extremely rude and unprofessional. The room was ok. I see why the hotel seems so abandoned. I would not recommend my business partners, friends or family to stay here. They need to retrain their staff.More

Review collected in partnership with DoubleTree by Hilton
Thank stefcotton
Response from Helen B, General Manager at DoubleTree by Hilton Houston Hobby AirportResponded 1 week ago

Dear Guest, We are very sorry that you had such an unfortunate stay at our DoubleTree. Our apologies if you felt the team members were not accommodating and pleasant. Perhaps you would consider giving us an opportunity to redeem ourselves in the future. Thank you...More

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Most Booked Properties in Houston
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$136 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Houston
#37 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Houston
#37 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (116)
Room & Suite (74)
Dining (19)
Pool & Beach (5)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
mimiandpapa2
17 January 2018|
AnswerShow all 4 answers
Response from Helen B | Property representative |
Our hotel shuttle runs to the airport every 15 minutes and we pick up on call. Just call us when you arrive and we end our shuttle. You will be directed by our operator outside baggage claim to Zone 3, #12. It is very easy... More
1
Vote
bryangwynn
5 September 2017|
AnswerShow all 3 answers
Response from Bill O | Reviewed this property |
Other than a couple of minor housekeeping issues I had no problems, and have always enjoyed my usually brief stays at this Doubletree. I'm curious what prompts your question?
1
Vote
sophierivera
25 August 2017|
AnswerShow all 2 answers
Response from Sharon P | Reviewed this property |
I've stayed several times and parked for free. This last time they wanted to charge me. I complained and the manager reduced to half. I am a Hilton honors gold member. The bar has great food! Try requesting an upgrade to... More
1
Vote
Room Tips
"use the Hilton app to select your own room"
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"You can hear the elevator if your room is near them. Ask for a room away from the elevators."
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"Forget about asking for an Hilton Honors floor-they really don't care!"
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"Rooms were quiet in spite of being an airport hotel."
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