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Crowne Plaza Houston River Oaks

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1,546 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Houston River Oaks
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Showing 1,478: English reviews
Plano, Texas
Reviewed 13 September 2013

Close enough to Galleria Houston. Hotel has a restaurant and bar. The cost of parking is $8 per night. It is very dark in the parking building and you need to get a parking tag upon the check in and go back to the car to place on the dashboard that can be troublesome. Friendly saff.

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Helpful?
Thank cocobeans88
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello cocobean88, Thank you for sharing your comments on your recent stay. I am glad to hear that you like our hotel and location. We do charge for parking because we have a safe & secure garage. The yellow tag does need to be displayed in your car to exit the garage but the tag does not need to be...

Oakland, California
Reviewed 13 September 2013

We spent about three nights in this hotel and it was everything I would've expected of similar hotels. They had the standard clean towels, clean sheets, TV, internet connection (just call down to the front lobby and they'll have it for ya!), and even offered toothpaste, toothbrushes, etc. in case you forgot your own. They do have a very small...

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Helpful?
Thank Victoria C
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Victoria C, Thank you so much for your review! We appreciate you taking the time to share your thoughts on our property! It's great to hear that you loved our hotel, services and amenities! I hope the next time you stay with us we can earn 5 stars! Take Care, Debbie Hollier

Reviewed 11 September 2013

I visited this property when traveling on business from Baton Rouge, LA. I did not know much about the area, but was responsible for coordinating evening activities for my coworkers. Mandy (concierge) and Jeana (sales) went out of their way to give me great suggestions so our group could enjoy a taste of local flavor during our short visit. The...

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Helpful?
Thank Ndavid1973
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Ndavid1973, Thank you for the fantastic review regarding your stay at our property! We greatly appreciate your kind words and recommendation of our hotel. It is great to hear that our service went above and beyond your expectations. I will pass on your comments to Mandy & Jeana and I know they will be thrilled that they were mentioned...

Dallas, Texas
Reviewed 5 September 2013

This is a good hotel that is run by an exceptional staff. We had a recent family event in Houston and needed to reserve a block of rooms. They extended a great rate and helped everyone with their reservations. The rooms are pretty good if a little dated. They are comfortable and very quiet. There was a little issue with...

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Helpful?
Thank srdbigd
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello srdbidg, Thank you so much for taking the time to share such fantastic feedback on your recent stay!! We are honored that you chose to host your family event at our property! I am thrilled to hear that you enjoyed our hotel, staff & location. I will pass on your gracious comments to our great staff and I know...

Dallas, Texas
Reviewed 4 September 2013

This hotel is perfect for both leisure and business. I have personally stayed for both. I stayed over the labor day weekend. The front desk agent who checked me in was very friendly and informative. Special kudos goes out to Mandy Bates, the concierge at the hotel. She was especially helpful in providing me information about area restaurants & bars....

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Helpful?
Thank 55711Richfish
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello 55711Richfish, Thank you for staying with us over Labor Day and for writing such a lovely review about it! I am so glad that you enjoyed your stay here and that our front desk and Mandy were so accommodating; I will certainly pass on your kind words to them. Please come to see us soon, safe travels! Best Wishes,...

San Antonio, Texas
Reviewed 4 September 2013

I stayed here for a conference recently. I pleasantly surprised. The accommodations were nice and reasonably priced. This is an older hotel, but I found that it was well maintained. The staff were courteous and efficient. Overall a very nice stay.

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Helpful?
Thank AndrewS_67
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello AndrewS_67, Thank you for recently staying with us and thank you for writing a review about it! I am so pleased that you enjoyed your stay and found our staff and accommodations to be pleasant! Please come back and stay with us the next time your travels bring you this way! Best Wishes, Debbie Hollier

Reviewed 3 September 2013

I loved my stay here. All thanks to the exceptional concierge Susie Bull. She showed me around the property and made sure my stay was more than comfortable. I cannot rave enough about this hotel. The housekeeper Monica really took care of me. But thanks to Susie, my stay was Definitely outstanding!!!!

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Helpful?
Thank dallas1257
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello dallas1257, Thank you for your wonderful review! I am so glad you had such a great experience at our hotel, thank you so much for sharing your comments with us! I am so happy Susie was able to help you out and that Monica provided you with such great service! Thank you again for your review, please come back...

Reviewed 2 September 2013 via mobile

Ok, first of all...the General Manager needs to know how he went above and beyond by hiring Susie Bull the Concierge/Manager on duty... I have been here several times and Everyone else, even the other concierge does not come close to the realism that Susie brings to the table. No matter what, Susie always has a genuine trait about her...

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Helpful?
Thank tombrown112
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello tombrown112, Wow! Thank you so much fort taking the time to write such a nice review! I am sure Susie will be thrilled to know that she made the title; I will pass on your kind words to her! I am so glad you enjoyed your stay and the hospitality that went a long with it! Please come back...

Dallas, Texas
Reviewed 2 September 2013

I just left the hotel and had such a great experience. I travel a lot for work and I will keep coming back to this location. I had a long flight and a busy day and walked in to be greeted by Susie the concierge. She automatically turned my hectic day into a breath of fresh air! After the check...

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Helpful?
1Thank taylor b
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello taylor b, Thank you for such a wonderful review!! I am so pleased that our hotel made such an impression on you and that everything went so smoothly. Thank you for mentioning Susie, she will be happy to know she was recognized for her hard work! I am glad you enjoyed the bar and that the fitness center was...

Reviewed 28 August 2013

Great rooms, excellent staff, always helpful, restaurant is better than most, breakfast buffet superb, I will be staying here again Brenda at front desk, Mandy Bates, Suzie at front desk all need mention as they are above and beyond

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Helpful?
Thank Dbma1974
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Dbma1974, Thank you for your review!! I appreciate you taking the time to leave such fantastic feedback and mention some of our hard working employees. I will pass on your kind words to Susie, Mandy and Brenda. I know they will be thrilled to hear that they were recognized. It was our pleasure to assist you and we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €74 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Travelocity, Odigeo, Hotels.com, IHG and Priceline so you can book your Crowne Plaza Houston River Oaks reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#31 Best Value Hotel in Houston
#49 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston River Oaks staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose this hotel when the temperature drops before dinner.”
 of 5 bubbles 192templeg, 7 Nov 2016 | Read review
“Free Parking!”
 of 5 bubbles Tifftastic, 2 Nov 2016 | Read review
“high floor”
 of 5 bubbles I1514PKmarke, 14 Oct 2016 | Read review
“Get the King suite”
 of 5 bubbles mikekS1194PT, 8 Oct 2016 | Read review
“Chose rooms in upper floors, 9 and above floors”
 of 5 bubbles kenx, 6 Sep 2016 | Read review
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