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Crowne Plaza Houston River Oaks

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1,589 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Houston River Oaks
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Showing 1,518: English reviews
Auckland
Reviewed 5 weeks ago

Our room was changed to include a lounge - was large, clean and very comfortable. We had had a long flight from New Zealand, so was much appreciated. The hotel is beside a freeway, but the noise wasn't a problem for us. Ate breakfast in restaurant and was good. - plenty of choice. We were on foot, so found it...

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Helpful?
Thank HappyHourTorbay
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello HappyHourTorbay and thanks for taking the time to review my hotel. Glad that you enjoyed your stay but sorry that you could only rate us 3 stars. We do provide a shuttle to the Galleria and am sorry if that was not explained. I hope you will come back soon! Best regards, Debbie

Austin, Texas
Reviewed 5 weeks ago

I come every year for the Rodeo and stay for two weeks. So you know I need a great place to stay away from home that long. The beads are great! staff is excellent and attentive with my needs. not to mention the great location to the NGR Stadium, Galleria and Downtown. They have it all. They have improved tremendously...

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Helpful?
Thank _jon_garza
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Jon and thanks for a 4 star rating! Hope that you enjoyed the rodeo and glad that you had a nice stay. Please come back soon! Best regards, Debbie

Miami Beach, Florida
Reviewed 17 March 2017 via mobile

I visit Houston a lot for business. This is my favorite place to stay while in Houston. The staff is always friendly and accommodating. Erica at the front desk always sees to our check in being smooth and stress free. A great staff makes all the difference!

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Helpful?
Thank Lululabella5
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Lululabella5 and thanks for the 5 star rating! Glad that we are friendly and accommodating and thanks for mentioning Erica. Please come back soon! Best regards, Debbie

Reviewed 17 March 2017

Always have such nice experiences with the staff at this hotel. The front desk and concierge are eager to help, and very welcoming. Great location, very close to the galleria and rice village. Would highly recommend to anyone.

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Helpful?
Thank Ivonne P
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Ivonne and thanks for the 5 star rating! Glad we were eager to help and that you liked our location and will recommend us! Please come back soon. Best regards, Debbie

Reviewed 17 March 2017 via mobile

My family visited from out of town for the weekend and we received excellent service from Montze! The accommodations were made on short notice and we had an excellent stay! Montze was very helpful in helping us decide what we wanted in our room. 5 stars for this location and the staff.

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Helpful?
Thank Shane J
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Shane and thanks for the 5 star rating! Glad that you had an excellent stay and that Montze was helpful. Please come back and see us again! Best regards, Debbie

Connecticut
Reviewed 17 March 2017

I am currently staying at this place. Its a non-smoking room that stinks of SMoke. Its almost to the point of suffocation. My wife has asthma and my 3 year old son are both struggling to get any sleep in this room. This hotel is not fit to entertain guests, IHG needs to quickly run down this place.

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Helpful?
1Thank PA L
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello and thanks for the feedback. I am sorry that you were not happy with your stay and will share your feedback with my manager. If there is anything that we can do to make things right, please feel free to contact me at dhollier@pacificahost.com. I wish you would give us another try. Best regards, Debbie

Valparaiso, Indiana
Reviewed 5 March 2017

Very pleased with location of this hotel which has both easy access to freeways and free shuttles to both galleria and mdanderson. Rooms needing updating but main floor great. We were puzzled that the breakfast buffet was included for only one of our two-night stay -.had not seen any other hotel do that before.

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Helpful?
Thank clk1000
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello and thanks for the 4 star rating! I am glad that you enjoyed your stay. I'm afraid the breakfast should have been for both nights if you bought a rate that included it. I am very sorry! Hope that you will come back soon! Best regards, Debbie

Norwich, United Kingdom
Reviewed 4 March 2017

the whole hotel was very good, clean and the staff very friendly. the meals were good with a good variety of food available and a very good breakfast with lots of choices the hostess Ara was excellent in helping us as a family with a 19 month old child

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Helpful?
Thank alanw19532017
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Alan and thanks for the 5 star rating! Glad that you enjoyed your stay and I'll let Zara know that you appreciated her assistance. Please come back and see us soon! Best regards, Debbie

Chattanooga, TN
Reviewed 3 March 2017

My wife and I had to attend a memorial service in Houston and this Crowne Plaza was the closest to the venue. Originally we had planned to walk from the hotel to where the memorial service was being held (at 4:00 on a Friday) but it was raining cats and dogs the afternoon we arrived. The hotel gave us an...

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Helpful?
Thank Don_Chattanooga
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Don and thanks for the 4 star rating! I am glad that you were pleased with services and the van drivers. I am sorry that your need to stay was for a memorial service and offer my condolences. I do hope you will come back. Best regards, Debbie

Rockport
Reviewed 2 March 2017 via mobile

Staying here has been very pleasant. So many places and things close by. I can watch for traffic back ups before leaving to drs visits. Its Houston so there may be a traffic jam somewhere. The rooms are clean and housekeeping is very attentive to your needs also. We've stayed here before and always been a great place. We will...

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Helpful?
Thank Rockportgraduate
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello and thank you for the 5 star review! I am glad that you enjoy your stays with us and we look forward to your return. Best regards, Debbie

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €83 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#49 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston River Oaks staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our rooms were exellent”
alanw19532017, 4 Mar 2017 | Read review
“Ask for a higher level room if you like looking at the views at night of the skyline”
Foodpoet, 10 Feb 2017 | Read review
“view to midtown free shuttle, great location.”
, 9 Feb 2017 | Read review
“Stay as High up as possible facing the City...Beautiful!”
596micahp, 7 Feb 2017 | Read review
“The "type of trip" question above, was Medical, cancer treatment at M.D. Anderson. . Tom M. from S.C.”
tommB2876KU, 2 Feb 2017 | Read review
5 of 5