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Crowne Plaza Houston River Oaks

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Houston River Oaks
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1,603 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

ZARA is Amazing , she offered us a wonderful hospitality , we felt very welcomed , the food was Great , she made sure all the time that we got everything we need , it was such a great Experience . Thank You ZARA❤️

Thank maaly e
Reviewed 2 February 2017

King bed room on 16 th floor, four elevators, clean as a pin . great view , quiet, roomy, secure locks, site is gated, we tried three great restaurants ,three block walk away, Little Pappasito's, Picos, and Pappadeaux, and we also saw Elevation Burger, and Taco Cabana . Room had several tables and a couch, clothes closet, coffee machine, frig,...

Thank tom m
About Hotel's Favourite Review
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello tom and thanks for the great review! I am very glad that you enjoyed your stay and for the nice comments that you made. Hope that you will be back soon! Best regards, Debbie

Reviewed 2 days ago NEW

I travel 40 weeks of the year for work. When in Houston I always stay at Crowne Plaza River Oaks! The valet guys always greet me with a welcome back and when I go inside the lobby I see the most inviting smiling face of Anna Maria! She greets me warmly and takes care of my needs quickly! She always...

Thank DEI3david
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello DEI3david and thanks for a 5 star rating! I will share your comments with my team and Anna Maria and valet. Please come back soon! Best regards, Debbie

Austin, Texas
Reviewed 6 days ago NEWvia mobile

We arrived and check in was fine. The problems started the first night. We had to park at the 4th floor of the parking garage and the elevator did not work and there where no stairs so we had to walk around the whole garage until we got to the first floor. That was a lot of work with us...

1Thank millenium1971
Reviewed 1 week ago via mobile

The check in was smooth. The room was clean and acceptable. However, The wifi does not work in room and lobby. After many attempts over a few days. I decided it is a waste of time. I clarified with the front office on whether breakfast is included in my price. They have no idea but asked me to check with...

Thank KennethT670
Lafayette, Louisiana
Reviewed 2 weeks ago

Very good stay- really enjoyed the great staff. The breakfast staff was on their game, each morning- Zara the hostess, was extra helpful and always goes out,of her way to accomadate the customers. It's nice to see a smiling face to greet you each morning. Room was clean, comfortable and consistently quiet. Did have an issue with the parking gate...

Thank Bobby H
Honolulu, Hawaii
Reviewed 2 weeks ago

This is definitely my go to hotel when I'm staying in Houston. I've stayed here a bunch of times and everytime I've come here I've had such a great experience. The location is great, it's close to downtown, medical centers, a lot of shopping places and there's a charming little park nearby called Levy Park and did I mention their...

Thank JSLee17
Enterprise, Alabama
Reviewed 2 weeks ago via mobile

We love to stay here! We are here in Houston at least every 2 months if not monthly for the last 2 years, and the Crowne always takes excellent care of us! We wouldn't even consider staying anywhere else! From Debbie and Doug who always make sure our reservation is perfect, to Zara and Jeff and the rest of staff...

Thank Dawn B
Reviewed 2 weeks ago

Worse front desk experience ever! I had a group of 5 rooms, we told them that we were going to pay at the end with a different credit card than the one that we used to make the reservation, and they said no problem. They stared charging every single card they had on file different rooms. I got a charge...

Thank Enrique F
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello Enrique. I am very sorry again about your stay. I'll be back in touch soon regarding your charger. Best regards, Debbie

San Antonio, Texas
Reviewed 3 weeks ago via mobile

Stayed just one night for a sports tournament, was initially booked for two. The staff were friendly and gracious. The lobby is small and it was covered in water from kids running into the lobby area from the pool area without towels. The hotel is older and it shows, our room was tidy, but I wouldnt call it super clean...

Thank LK W
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review

Hello LK and thank you for taking the time to rate my hotel. I am sorry that we did not meet your expectations. We do strive to provide excellent service and are disappointed when we do not. Would you mind sending me an email at dhollier@pacificahost.com so that I can look into your issues and let me know what room...

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04/06/2017 05/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Come and discover the best location in Houston! The Crowne Plaza Houston River Oaks is centrally located in the center of it all! You are a short ride to the Galleria area, the Texas Medical Center, Reliant Park, Toyota Center, Minute Maid Park, the George R. Brown Convention Center and the Central Business District. There are also dozens of restaurants and nightlife in walking distance or take the hotel shuttle anywhere in a 3 mile radius. Guest rooms are very spacious and well appointed with microwaves and micro-fridges in every room. Throughout our hotel, you will encounter eclectic yet elegant design. Comfortably relax in restyled conversation areas and let us take care of you with warm Texas hospitality. To enhance your stay please know that we are prepared to cater to your every need, and we are proud to offer the Sleep Advantage, Quiet Zone & Guaranteed Wake Up Call programs to help ensure you get the best sleep possible and start your day right. For your business needs you can count on complimentary High-Speed Wireless Internet throughout the hotel, a full service business center, complimentary shuttle service to nearby offices and coffee in the lobby. The Crowne Plaza Houston River Oaks is located near Greenway Plaza, Occidental, Koch Industries, Chevron, Fugro, University of Houston, Rice University, TSU, Houston Baptist University to name a few. We look forward to serving you. ... more   less 

Additional Information about Crowne Plaza Houston River Oaks

Address: 2712 Southwest Fwy, Houston, TX 77098-4607
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €73 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston River Oaks 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Houston River Oaks Hotel Houston
Hotel Style:
#45 Best Value Hotel in Houston
#49 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston River Oaks staff and other travellers.
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Questions? Get answers from Crowne Plaza Houston River Oaks staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms have a nice view of the skyline.”
DEI3david, 22 May 2017 | Read review
“our rooms were exellent”
alanw19532017, 4 Mar 2017 | Read review
“Ask for a higher level room if you like looking at the views at night of the skyline”
Foodpoet, 10 Feb 2017 | Read review
“view to midtown free shuttle, great location.”
, 9 Feb 2017 | Read review
“Stay as High up as possible facing the City...Beautiful!”
596micahp, 7 Feb 2017 | Read review
5 of 5
US$113* /night
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