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Holiday Inn Houston - NRG/Medical Center Area

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Holiday Inn Houston - NRG\/Medical Center Area
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303 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEWvia mobile

WAY overpriced!!! Make you prepay for stock show rooms that cannot be reimbursed. Old hotel, tiny rooms, below average staff, and absolutely ridiculous prices. Only positive is close to NRG Center. Would never stay here.

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Helpful?
Thank Tamie M
Robertsdale, Alabama
Reviewed 2 weeks ago

First, you sit in line on a busy street waiting for other cars to have security verify they can turn into the hotel gate. You finally get in the gate and they verify you are a guest checking in. Rather than letting you park and then check in, you get to fight for a spot in front of the hotel...

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Thank Jeff S
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for sharing your observation. Rodeo is the busiest time of year in Houston and requires us to take extra steps to make sure we do all that we can to provide a safe environment for our customers. We are sorry if you feel these steps are a burden but most of our guests appreciate the extra efforts to...

Center, Texas
Reviewed 4 weeks ago via mobile

We stayed 2 nights on February 10th and February 11th for Monster Jam weekend. It was just a short walk to NRG Stadium. Hotel was decent and clean. Would stay here again if we attended another event there.

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Thank Kim B
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Kim B., Thank you for staying with us for Monster Jam Weekend, the free style event was very cool. We appreciate you taking the time to share your stay experience .

Indian Rocks Beach
Reviewed 4 weeks ago

The room was fine. It had been updated so we did not have any issues that other guests complained about. Our only complaint was the breakfast. This was hands down the worst I ever experienced. It was setup in the restaurant. There were 5 hot serving containers but only 3 were in use and two of those were empty. There...

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Helpful?
Thank ultrapilot
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for your response and for staying with us. It looks like you caught us not prepared for the amount of business. During lower occupancy days we do not offer a buffet but it sounds like on that day we should have, our apologizes for the poor service.

O Fallon IL
Reviewed 4 weeks ago

Needed to visit the VA in Houston and picked this hotel for location & price. It was advertised as recently remodeled. My room was clean but old looking. The so called breakfast was non-existent. Granola bars & muffins. Coffee was just OK. Positives, shuttle got me to the VA, I left my bag & laptop with the front office during...

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Helpful?
Thank ColJeff
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with us and for sharing your experience. We are confused regarding your breakfast comments since we offer a breakfast buffet on our busier days and a full menu on the days we do not have the buffet so the items you mentioned would have been your selection not our limitations. We have recently completed a multi...

Nederland, Texas
Reviewed 13 February 2017 via mobile

We have stayed here on and off for the last 9 months for medical reasons. Not only do they give the best medical rate but also a free buffet breakfast if you are using the medical facilities nearby. The staff is very friendly and professional and goes out of their way to meet your needs.

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Thank joteach
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for taking the time to review your experience as we are sure you have more important issues to address. Our staff of trained professionals does a good job of making sure our customers regardless of the reason they stay with us have a hassle free stay. Our medical rate and complimentary transportation is just one of our many...

Reviewed 4 February 2017 via mobile

My husband and I visited the hotel last week while in the area for a wedding. I must say the pictures on the Internet were a bit misleading regarding the hotel. Even though it has been remodeled there are areas in the room that still reflect the "oldness" of the hotel. Also there was a bit of a smell in...

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Helpful?
Thank Shandan W
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for your comments and for sharing your experience. While we are proud of our renovated hotel at the end of the day it is still remodeled, not new. We appreciate your comments on our staff

San Antonio, Texas
Reviewed 23 January 2017

During the last 10 years I have been coming here on and off with my parents as my mother has a yearly appointment at MD Anderson. The hotel offers a shuttle to the hospital every hour, George and George have been driving the shuttle for the past 10 years. It is nice going back and seeing a friendly face. They...

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Helpful?
Thank ruizrts
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with over the last 10 years. We appreciate your loyalty and your comments regarding our staff. Both George's are great ambassadors for the hotel and one of them was our employee of the year based on the volume of comments he received from customers like you. Thank you and we hope your mom is doing well.

Birmingham, United Kingdom
Reviewed 1 January 2017

We stayed at this Holiday Inn because we were familiar with it and because of its location. As on previous visits, there seemed to be a lack of overall management (and franchise) quality control and standards. It felt as if most support functions happened despite management rather than because of it. Pros: The hotel has plenty of free parking and...

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Thank m0rris_dancer
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with us and for sharing your experience. Like most hotels we are required by our brand to meet all standards including renovation. Our hotel completed a 11 million dollar renovation in the spring of 2015.

Waxahachie, Texas
Reviewed 28 December 2016 via mobile

I spent Christmas at NRG Holiday Inn because of the late Texans game on 12/24. I am in entertainment production and work the games. My daughter came with me and my wife flew in Christmas eve. Please, pass this on to whoever is the Big-Chief there at NRG Holiday Inn- Everyone made our Christmas away from home really great. They...

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Thank xxxxxppppp
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with us and for adding a little Christmas spirit to our hotel. One of the things we take pride in is the friendliness of our staff and their genuine desire to help, impossible to teach but one of the qualities we look for during our hiring process. We understand that it is tough being away from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Houston - NRG/Medical Center Area is one of Houston's favorite hotels. The hotel is conveniently located off Loop 610 and Kirby Dr, just off the Upper Kirby District, with exclusive back gate access to NRG Park and NRG Stadium making us the most convenient Houston hotel near NRG Park. In addition, our Holiday Inn Houston hotel is minutes from the Museum District, Texas Medical Center, Galleria, Rice University, Rice Village and downtown. Catch the 'Metro Light Rail' located less than a mile from the Holiday Inn Houston NRG Med Center hotel for easy access to downtown as well as entertainment areas. Our hotel features the fun and friendly SIDELINES Lounge, TRELLIS Restaurant with excellent food, free high-speed wireless Internet access, a fitness center, large courtyard pool and a hot tub, business center and over 2320 square feet of meeting space. The Holiday Inn - NRG/Medical Center Area is the perfect choice for so many reasons. Come find out why we are the perfect Holiday Inn Houston hotel. ... more   less 

Additional Information about Holiday Inn Houston - NRG/Medical Center Area

Address: 8111 Kirby Dr, Houston, TX 77054-1705
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €124 - €384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston - NRG/Medical Center Area 3*
Number of rooms: 238
Reservation Options:
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Also Known As:
Holiday Inn Houston Reliant Park Area Hotel Houston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Houston - NRG/Medical Center Area staff and other travellers.
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Questions? Get answers from Holiday Inn Houston - NRG/Medical Center Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure that you have all the supplies that you need - towels, coffee, etc - before settling in for the night.”
 of 5 bubbles m0rris_dancer, 1 Jan 2017 | Read review
“Takes a while to get hot water.”
 of 5 bubbles DocBillGalveston, 16 Nov 2016 | Read review
“Rooms on the south side offer a view of the NRG Stadium, pretty cool at night.”
 of 5 bubbles , 19 Oct 2016 | Read review
“On limited use street and backs up to Stadium parking lot, so quite with limited traffic.”
 of 5 bubbles Plano_TexasCruiser, 18 Sep 2016 | Read review
“Do not used the website for the reservation”
 of 5 bubbles PaulinaBest, 26 Jun 2016 | Read review
5 of 5