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24/12/2017 25/12/2017
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    DoubleTree by Hilton Hotel & Suites Houston by the Galleria

    5353 Westheimer Rd, Houston, TX 77056-5474
    +1 855-605-0318
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    24/12/2017 25/12/2017
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    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$135/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$110
    US$110
    US$110
    Traveller (149)
    Room & Suite (80)
    Dining (12)
    Overview
    • Excellent56%
    • Very good20%
    • Average11%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “double tree” (43 reviews)
    “front desk” (73 reviews)
    “great stay” (29 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Special Offer: Breakfast for $1
    Hotel deals
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (634)
    There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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    11 - 15 of 602 reviews

    Reviewed 1 week ago via mobile

    You need more employees like Carol. She's friendly, shes helpful, kind, and quick. Everything I needed during my stay Carol was able to accommodate. Restrooms were clean. Friendly guest. Great restaurants within walking distance of hotel. Great shopping choices around the corner. Plan for traffic...More

    Thank Danielle T
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 1 week ago

    Hi Danielle T, Thank you for sharing your review of your experience with us at DoubleTree Houston Galleria. We're proud to read your comments on the service you received and are glad you had the opportunity to get out and explore all the nearby shopping....More

    Reviewed 1 week ago

    If you are a woman who needs to see your face to get ready in the morning pick a different hotel. The lighting in the bathroom is terrible, The rest of the hotel is fine and offer Hilton services and facilities as expectedMore

    Review collected in partnership with DoubleTree by Hilton
    Thank Ellen M
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 1 week ago

    Hi Ellen M, Thank you for sharing your review of your experience with us at DoubleTree Houston Galleria. We appreciate your compliments on our facilities. However, we are surprised to read that you experienced so issues with the lighting in your guest room. This is...More

    Reviewed 2 weeks ago

    Expected more for our stay. Next time I’ll just pay a little more for a better hotel in downtown without balcony. Only reason why I got this room was because it had one. Valet is priced so it’s best to park across the street if...More

    Review collected in partnership with DoubleTree by Hilton
    Thank davidsO6881BU
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 1 week ago

    Hi davids06881BU, Thank you for taking the time to share your feedback from your recent stay with us at DoubleTree Houston Galleria. We appreciate your comments on the view from your room. However, we are concerned about your additional feedback regarding your expectations and would...More

    Reviewed 2 weeks ago

    Hotel was nice, but not worth the price. Shower faucet was broken which caused the water pressure to be light and the water to not get hot. Didn’t realize it until the next day, and only stayed for 2 nights.More

    Review collected in partnership with DoubleTree by Hilton
    Thank tiquishat
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 weeks ago

    Hi tiquishat, Thank you for sharing your review of your stay with us at DoubleTree Houston Galleria. We appreciate your compliments on our accommodations, yet apologize that you experienced challenges with the water pressure in your guest room. This is out of the ordinary to...More

    Reviewed 2 weeks ago

    The hotel and rooms are wonderful. Clean and nice room. The breakfast is horrible. The bar charged me $36 for two margaritas. The front desk and housekeeping staff where wonderful. Kind and courteous.More

    Review collected in partnership with DoubleTree by Hilton
    Thank Frank R
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 2 weeks ago

    Hi Frank R, Thank you for sharing your review of your recent experience with us in uptown Houston. We're happy to hear that you enjoyed a comfortable experience in our well appointed guest rooms. However, we are surprised at some of your comments regarding the...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$100 - US$220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Luxury Hotel in Houston
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 476
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hilton Hotels Direct, Travelocity, Priceline, HotelsforEveryone, getaroom.com, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Doubletree Suites By Hilton Houston By The Galleria Hotel Houston ,
    • Doubletree Hotel Houston ,
    • Doubletree Houston
    Add Photo Photos
    Traveller (149)
    Room & Suite (80)
    Dining (12)
    Pool & Beach (5)
    Hotel & Grounds (112)
    Business Centre & Event Rooms (16)
    Bathroom (12)
    Nearby
    Nearby HotelsSee all 518 hotels in Houston
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    Royal Sonesta Houston Galleria
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    Nearby Restaurants
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    The Capital Grille
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    The Burger Palace
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    Nearby Attractions
    The Galleria
    4,178 reviews
    .61 km away
    Water Wall
    1,078 reviews
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    Ask a question
    Questions & Answers
    JESSE G
    12 March 2017|
    AnswerShow all 4 answers
    Response from 5353HOU | Property representative |
    relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
    0
    Votes
    lunchpie
    Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
    12 December 2016|
    AnswerShow all 3 answers
    Response from lunchpie |
    Not True sir, I did give my info, more than once and even after I did, your manager didn't believe me. She had HPD to escort me to my room. So please stop trying to cover this mistake and start providing adequate customer... More
    0
    Votes
    SuzyTexas2step
    26 November 2016|
    AnswerShow all 3 answers
    Response from williamscott1129 | Reviewed this property |
    We didn't notice any smoke smells in the a/c ducts in either bedroom or living room. i do think in the bathroom there is a small duct that runs between all floors and someone could have been smoking in their bathroom above... More
    1
    Vote
    Room Tips
    "Suites are great"
    Read review
    "Great Views, better customer engagment and the views are amazing."
    Read review
    "Spacious rooms a full size kitchen equipped with stove and microwave, noise reduction walls"
    Read review
    "clean rooms very spacious"
    Read review
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