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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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278 Reviews from our TripAdvisor Community

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Showing 263: English reviews
El Paso, Texas
Reviewed 3 days ago NEW

Really nice King suite with plenty of space. Good sized kitchen but only two glasses and 2 coffee cups. Got extra utensils upon request but no additional glassware. WiFi at $9.99/day and parking at $26.00/day is steep. However the location was excellent with multiple great restaurants within walking distance and the Galleria very close by.

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Helpful?
Thank DEdwardR2016
OAKLAND, United States
Reviewed 1 week ago

Encountered some issues in the initial check in, based on the inaccuracy of my room reservation and not having the amenities that I needed, but Teresa, Joshua and Mr.Dabu handled each issue with care and ensured that my stay was pleasant.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank courtneywadep
Corpus Christi, Texas
Reviewed 1 week ago

Everyone here was very friendly and welcoming. They have a great bar with a good selection of liquors and drafts. The rooms are spacious and recently renovated. It's conveniently located with a ton of good restaurants and shopping near by.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank James R
Houston
Reviewed 1 week ago

We stayed here for our New Years weekend getaway! It was home away from home! Staf was great! Rooms were huge and very nicely designed. Loved my balcony view of the city! Overall great stay! Thank you double tree! We will be back!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bengisuk89
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi Bengisuk89, Thank you for choosing DoubleTree Houston Galleria for your recent New Year's weekend getaway. Our team is proud to read your feedback on the friendly, helpful service you received from our staff and your comments on our recently renovated, well-appointed guest suites. We're excited that you plan on returning and wish you all the best for the New...

Brandon, United States
Reviewed 2 weeks ago

Wonderful location and beautiful atmosphere...Not a good place to stay if you're expecting visitors or family/friends. No public parking..... Overall experience was great...rooms are very spacious and clean....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U4389MQjackies
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi U4389MQjackies, Thank you for choosing DoubleTree Houston Galleria for your accommodations during your Christmas visit. Your compliments on our fantastic location, in close proximity to the Galleria and tons of options for local dining and entertainment are valuable to our future guests. We've shared your feedback with the team as further encouragement moving forward and wish you all the...

Sinton, Texas
Reviewed 2 weeks ago

I have stayed here over the past 18 years. It is near any and everything you need. Pet friendly🐾🐾. Excellent vallet service. Great breakfast. In room dining is awesome. The rooms are very spacious. The suites are like being in an apartment.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank CindyKayCravey
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for continuing to choose DoubleTree Houston Galleria for your accommodations in Houston, CindyKayCravey. We're proud to know that the consistency of excellent experiences has led you to staying with us time and time again. We look forward to your next visit and accommodating you and your furry friend(s) once again!

Brisbane, Australia
Reviewed 2 weeks ago

My husband and I enjoyed our stay and their buffet breakfasts each morning. Our room was spacious and clean. There was nothing fancy about it but it had the basics. Our room did not include breakfast but after trying it for the first morning we both thought it was good value for money. Their food is better than the ones...

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Helpful?
Thank waterlover616
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi waterlover616, Thank you for sharing your review of your stay with us in uptown Houston. It's a pleasure to read that we are meeting all of our goals for outstanding, friendly, and helpful service and we appreciate your recommendations to our future guests on our variety of dining options. The team looks forward to your next visit and meeting...

Reviewed 2 weeks ago via mobile

It is really nice place to stay. It is close to our office but, also close to the Galleria mall and very good restaurants. They offer free shuttle if you go around the hotel, This goes ok. Breakfast is very good, multiple options.

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Helpful?
Thank PanchoIzurieta
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi PanchoIzurieta, Thank you for choosing DoubleTree Houston Galleria on your recent visit to uptown Houston. We're happy to hear that our location was the perfect base between your office and all the awesome shopping, dining, and entertainment at The Galleria. We're thankful for your recommendations to our future guests and look forward to continuing to be your choice for...

Midland, United States
Reviewed 2 weeks ago

toilet seat is about 6" above floor height. I recommend this to all midgets and toddlers. A simple martini in the lobby bar cost $16! This is not the Waldorf Astoria or Four Seasons, ok? And the cookie on arrival is nice, if you want to be fat with type 2 diabetes.

Review collected in partnership with DoubleTree by Hilton
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Thank errola2017
Tomball, Texas
Reviewed 3 weeks ago

As a Hilton Honors member, I was quite surprised at the poor level of service that we received during our recent stay. We booked in advance as well as viewed the property and rooms a couple of weeks prior to checking in since this was our first stay at this particular property. I have stayed in various hilton properties across...

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Helpful?
3Thank Terri M
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Dear Terri M, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will reach out to you shortly to further assist. We hope...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-sized suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Address: 5353 Westheimer Rd, Houston, TX 77056-5474
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €109 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel & Suites Houston by the Galleria 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travelocity, HotelsforEveryone, Hotels.com, Priceline and Booking.com so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston
Hotel Style:
#26 Luxury Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A suite if you can afford it.”
  • The lounge of the suite
 of 5 bubbles robertpD2422TZ, 14 Dec 2016 | Read review
“Rooms in high floors and the view to the back of the hotel”
 of 5 bubbles Hassan_Diaa, 11 Dec 2016 | Read review
“The suites are nice and come with kitchens, the higher floors are the best”
 of 5 bubbles ThumpJ, 5 Dec 2016 | Read review
“see notes in comments”
 of 5 bubbles 117mattt, 14 Nov 2016 | Read review
“Higher floors have great views of surrounding Houston area”
 of 5 bubbles P7302IDstevel, 11 Nov 2016 | Read review
5 of 5
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