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Four Seasons Hotel Houston

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#17 of 497 Hotels in Houston
Certificate of Excellence
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1,257 Reviews from our TripAdvisor Community

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Showing 1,224: English reviews
Dallas, Texas
Reviewed 1 week ago

We stayed two nights. Used our AMEX Platinum for an upgrade, free breakfast, plus a dining credit. The hotel lobby area was under construction and a bit of a distraction, but that should be finished this week. Our king suite was large and had room to spread out. The room service staff could not have been more pleasant and engaging....

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Thank JGPowers
Houston, Texas
Reviewed 1 week ago

Room was very clean and bed and pillows very comfortable. Sunday breakfast buffet was out of this world!. The location is within walking distance from many attractions and restaurants. They are undergoing a renovation so downstairs was closed.

Review collected in partnership with Four Seasons
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Thank loriliet
Reviewed 1 week ago via mobile

Four Seasons hotels normally deserve 5/5 and so dors this one as far as service and friendliness go. The entrance is currently receiving a facelift which is always a bit annoyinh when still ongoing. The rooms are a bit outdated, frankly if they're only 30 years old they probably were not at the very forefront of things even then. Perfectly...

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Thank David E
Reviewed 2 weeks ago

My wife and I stayed at the Four Seasons for our 25th anniversary....hands down, the best customer service experience I have ever had...from the chilled champagne and chocolates awaiting us to the rose petals placed on our bedspread...every employee at the hotel seemed to know it was our anniversary and took great care to make it a special night! Thanks...

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Thank Bryan Y
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Bryan Y: It was very uplifting to read your wonderful review of your recent stay at Four Seasons Houston, and most important of all, it was such an honor that you chose our hotel for your 25th anniversary! I was delighted that you found our customer service exceptional and that the champagne, chocolates and rose petals enhanced your guest...

Reviewed 3 weeks ago

Front desk staff were exquisite! Room was clean; food excellent. Upgraded for minimal cost. I appreciated attention to details such as turn-down service. Food service was terrific; atmosphere excellent. I can't wait to see the upgrades.

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Thank Jane S
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Jane S: I truly appreciate your wonderful review of your stay at Four Seasons Houston. It was a delight that you found our front desk staff exceptional, enjoyed your pristine room and the turn down service, as well as the delicious food and top notch service. We are also extremely excited about the completion of our renovations, and I...

Austin, Texas
Reviewed 4 weeks ago

My first stay at the Four Seasons in Houston was over 30 years ago. From that first visit as a law student to my most recent, the Four Seasons has always provided a home away from home, with all of the great service and amenities which give the brand its strength and value.

Review collected in partnership with Four Seasons
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Thank ATXTravelingHornsFan
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear ATXTravelinghornsfan: It was just wonderful to read your delightful feedback regarding your loyal patronage at Four Seasons Houston for over 30 years! It is our great good fortune that you have made us your home away from home, as it is our utmost purpose to provide the special guest experience that you described. I look forward to the privilege...

New York City, New York
Reviewed 5 weeks ago

The experience was first rate, the service of the staff was excellent, the amenities were very good, and the entire hospitality ambience had no flaws whatsoever. The Hotel Concierge Julia Ambler is a superb professional who best represents this fine hotel.

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Thank chiltonharper
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear chiltonharper: Thank you so much for taking the time to send such a great review of your recent stay at Four Seasons Houston. It was a pleasure to read that our entire staff provided wonderfully impeccable service, and most important that our sterling concierge, Julia Ambler, offered the outstanding and caring responses that enhanced your guest experience. It was...

Houston, Texas
Reviewed 13 December 2016

The staff was great from valet to check-out. The rooms are comfortable, beds and sheets high quality and soft. The service was exceptional and I'm picky, as I typically stay 130+ nights in hotels/year and have been a loyal Marriott/Ritz patron. I'll definitely consider the Four Seasons the next time I Travel.

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1Thank SmCole
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear SmCole: It was such a pleasure to read your uplifting review of your recent stay at Four Seasons Houston, and so gratifying that our staff provided outstanding service from arrival to checkout that was comparable to your previous stays elsewhere. Further, your comments that you are considering returning to Four Seasons' hotels in the future is the highest compliment,...

London, Canada
Reviewed 13 December 2016

Stayed recently here while at a conference at the nearby conference center. Currently, the lobby seems to be in the process of being renovated, which will likely be excellent and did not affect my rating. My lowish rating is because I really have high expectations for Four Seasons. In my opinion a Four Seasons Hotel should unquestionably be above average...

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Thank Brainspotter
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Brainspotter: Thank you for taking the time to provide feedback on your recent stay. However, I was terribly sorry to read that we failed to meet your expectations for a 1st class Four Seasons Hotel. At this time, we are undergoing an extensive renovation to update our lobby, bar and entrance to the hotel, along with our spa, which...

East Brunswick, New Jersey
Reviewed 10 December 2016

Excellent hotel provided me with a free upgrade to an apartment. The apartment was large and service to keep it clean was excellent. The one improvement would be to provide higher watts in the light bulbs in the bedroom. It was almost impossible to read with the lack of a strong light. Bartenders were good in the lobby bar and...

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Thank Allan K
SegestaTom, General Manager at Four Seasons Hotel Houston, responded to this review

Dear Allan K: It is always a pleasure to receive rewarding feedback such as yours, and it was wonderful that you enjoyed your complimentary upgrade to the apartment, found it spacious and pristine, and rewarding that our bartenders offered pleasing service. It was particularly gratifying that our sterling concierge, Julia Ambler, provided wonderful restaurant recommendations for you. Your suggestions about...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown and just steps away from Houston's renowned cultural attractions. ... more   less 

Additional Information about Four Seasons Hotel Houston

Address: 1300 Lamar St, Houston, TX 77010-3017
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: €270 - €488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Houston 5*
Number of rooms: 404
Reservation Options:
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Also Known As:
4 Seasons Hotel Houston
Four Seasons Houston
Houston Four Seasons
Hotel Style:
#5 Romantic Hotel in Houston
#5 Spa Hotel in Houston
#10 Luxury Hotel in Houston
#10 Business Hotel in Houston
#18 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Houston staff and other travellers.
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Questions? Get answers from Four Seasons Hotel Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors mean no downtown noise.”
 of 5 bubbles JGPowers, 10 Jan 2017 | Read review
“All the rooms are very good.”
 of 5 bubbles chiltonharper, 15 Dec 2016 | Read review
“Great staff and comfortable rooms!”
 of 5 bubbles SmCole, 13 Dec 2016 | Read review
“I didn't succeed”
 of 5 bubbles FelixB401, 7 Dec 2016 | Read review
“20th floor south side appears to be the best view”
 of 5 bubbles liv2travl, 7 Dec 2016 | Read review
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