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DoubleTree by Hilton Hotel Houston Downtown

1,215 reviews
#109 of 518 Hotels in Houston
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Traveller (147)
Room & Suite (65)
Dining (6)
Overview
  • Excellent35%
  • Very good31%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“allen center”(20 reviews)
“hobby center”(19 reviews)
“corner room”(35 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,215)Write a Review
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77
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All reviewsallen centerhobby centercorner roomvalet parkingwarm cookieshouston downtownvalet staffshuttle servicebusiness tripthe room was nicebreakfast buffetfree shuttlebusiness centerfitness centerenjoyed my stayconciergeconference
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171 - 175 of 1,170 reviews
Reviewed 4 March 2017

Excelent location in Downtown, close to every place, the shuttle back to every place, very convenius, friendly driver. Definite I be back and recommended to family and friends for visit Downtown Houston and stayed in this property.More

Review collected in partnership with DoubleTree by Hilton
Thank Betzabe M
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 6 March 2017

Location, location, location! Thank you for your feedback. Although you are right that we have a great location in downtown Houston, the most pleasing part of your feedback is the comment about our friendly shuttle drive and the convenience of using our complimentary shuttle service....More

Reviewed 4 March 2017 via mobile

First off I found out the hard way that valet parking is required and it is $30 per day. Not happy about that but moving on. The desk had the wrong room reserved for me and they said that they were unable to change it....More

Thank Kirby H
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 6 March 2017

Thank you for taking the time to provide such a detailed account of your stay. It is our goal to exceed our guests expectations, so I apologize that you did not have the intended experience. As much as we strive to honor every guest room...More

Reviewed 2 March 2017 via mobile

My stay was good although the only rooms available to me as a Diamond member was a room with two double beds. * I was on the Honors floor but the hotel lacks a members lounge. * Folks at the bar and restaurant were very...More

Thank kweldy01
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 6 March 2017

Thank you for your valued feedback. As a most valued Diamond HHonors member, you deserve nothing but the best, so I apologize that we were unable to honor your requested room type. Thank you for your comments on the breakfast and the bar/restaurant staff. We...More

Reviewed 2 March 2017

Hotel room was not clean. I found old (used) chewing tobacco behind the nightstand when I was plugging my phone in. The lamp would not charge any of my devices. The bartender was not professional and left old food on the corner of the bar...More

Review collected in partnership with DoubleTree by Hilton
1  Thank 623Ta100
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 6 March 2017

Thank you for your feedback. We certainly strive for 100% guest satisfaction. However, it appears that we fell short of that goal with your stay and for that, I sincerely apologize. I assure you that I will share your comments with the appropriate personnel and...More

Reviewed 1 March 2017

This is probably one the better values in downtown Houston. Their food is pretty good and the lobby bar is good. This is adjacent to Allen Center, near Sam Houston Park and Buffalo Bayou Park. We've been staying here for the past several years for...More

Thank TomLaF
Response from michael w, General Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 2 March 2017

Thank you for your feedback. Our location absolutely is one of the best in downtown Houston, for both business and leisure travelers alike. We look forward to the Art Car Parade every year and will miss having the festivities occur right outside our hotel this...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$133 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$133 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms
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Traveller (147)
Room & Suite (65)
Dining (6)
Hotel & Grounds (103)
Bathroom (9)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
annanidonnchadha
23 November 2017|
AnswerShow all 4 answers
Response from Shelly M | Property representative |
you can always send a text to 832 271 4714 or contact the hotel directly at 7137590202
0
Votes
Btienda
7 September 2017|
AnswerShow all 7 answers
Response from Militza O | Property representative |
Yes, we can store your luggage.
0
Votes
Amber R
30 June 2017|
AnswerShow all 4 answers
Response from michael w | Property representative |
Yes
1
Vote
Room Tips
"20th floor rooms looked nice, Although our room in 1706 was very good"
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"Most of the rooms are very quiet, so if you are looking for some quiet time then this is the place."
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"Ask for one of the redone rooms."
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"For the price I expected more luxury"
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