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DoubleTree by Hilton Hotel Houston Downtown

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Traveller (157)
Room & Suite (79)
Dining (4)
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Overview
  • Excellent36%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“allen center”(21 reviews)
“hobby center”(19 reviews)
“corner room”(34 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer:Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,279)
There are newer reviews for DoubleTree by Hilton Hotel Houston Downtown
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All reviewsallen centerhobby centercorner roomvalet parkinghouston downtownvalet staffshuttle servicebusiness tripbreakfast buffetthe room was nicefree shuttlebusiness centerfitness centerenjoyed my stayconciergeproximityconference
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11 - 15 of 1,233 reviews
Reviewed 1 week ago

Did not meet my expectations. Forgot to make tea in my room in the morning and figured i could get some downstairs like all other guests which were offered tea while they were waiting for their ride. Was very rudely told that it was $3.50....More

Review collected in partnership with DoubleTree by Hilton
Thank skruppa
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 1 week ago

Valued guest thank you for your feedback. I sincerely apologize we were unable to meet or exceed your expectations during your stay with us. I truly understand your frustration with the quality of service received, It is certainly unacceptable. Your concerns will certainly be discuss...More

Reviewed 2 weeks ago

No refrigerators or microwaves. Thermostat was did nothing toward room temperature. Plug in next to the bed didn't work. No hot water at night. Loose bathtub faucet handle. No towel hook. The stairs to the front desk are inexcusable.More

Review collected in partnership with DoubleTree by Hilton
Thank rjkitch
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 2 weeks ago

Valued guest thank you greatly for your feedback. We sincerely apologize we did not meet nor exceeded your expectations during your stay with us. Refrigerators and microwaves are upon request and not standard in ours rooms as yet. We certainly will discuss with management the...More

Reviewed 2 weeks ago

I did not have any problems with this stay. Great location for downtown. Every time eployer that I encountered was fantastic. I would most likely stay here again if I needed to be in the area. Great location for downtown and close proximity of Metro.More

Review collected in partnership with DoubleTree by Hilton
Thank Thecoastie
Response from Militza O, Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 1 week ago

Thank you for taking the time to write this review. We greatly appreciate your kind words. I will be sharing your review with our staff. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see...More

Reviewed 2 weeks ago

My two experiences with this hotel indicate that they like to make it seem like they care, but they really do not. My first experience was visiting their restaurant bar in December. They were so poorly staffed that it took 15 minutes to get a...More

Thank CreateSF
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 2 weeks ago

Valued guest thank you greatly for your feedback. We sincerely apologize we did not meet or exceed your expectations during your stay with us. Our rates are comparable to the down town area especially on high volume days. We certainly will consider your concerns and...More

Reviewed 2 weeks ago

Came to town with the Bikes on the Bayou group. Front desk agent, Jack, was very welcoming and extremely accommodating. Not only did he make checkin quick and easy but also helped find us a couple spots to eat. He was very knowledgable about downtown....More

Thank BadBikingMama1967
Response from Militza O, Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 2 weeks ago

Thank you for sharing your recent experience with us. Here at the DoubleTree by Hilton Houston Downtown our main focus is to provide excellent service and a rewarding experience to all our guests, and it gives us great pleasure to hear such wonderful compliments of...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$118 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$118 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (157)
Room & Suite (79)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
annanidonnchadha
23 November 2017|
AnswerShow all 4 answers
Response from Shelly M | Property representative |
you can always send a text to 832 271 4714 or contact the hotel directly at 7137590202
0
Votes
Btienda
7 September 2017|
AnswerShow all 7 answers
Response from Militza O | Property representative |
Yes, we can store your luggage.
0
Votes
Amber R
30 June 2017|
AnswerShow all 4 answers
Response from michael w | Property representative |
Yes
1
Vote
Room Tips
"bayou view rooms are the best"
Read review
"Corner king suites was spacious and had a lot of windows"
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"Good location for downtown visit"
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"20th floor rooms looked nice, Although our room in 1706 was very good"
Read review
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