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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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1,082 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

Everything was excellent. No complaints at all. The staff was very professional. The room was clean and the beds were great. The cookies were amazing. Would stay here again if we ever plan an evening out again downtown at the House of Blues.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 820bonniew
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

An "excellent" experience, is just what we work hard to provide, for all our guests, so thank you for taking the time to let us know that we did a good job! Our welcoming staff is always here to see to your every need and the cookies are just our way of saying... We want you to feel welcomed when...

Clifton Park, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This Hotel has a location in Houston that is perfect for the outdoors. It's proximity to the Buffalo Bayou Park, made it the perfect place for me. The down town area for shopping was five blocks away, which is also perfect to me. (Too close and I buy too many things I don't need.) There was fine dinning nearby too,...

Review collected in partnership with DoubleTree by Hilton
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Thank A584JHlarryb
About Hotel's Favourite Review
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for the detailed account of your stay! You are so right about our location and wonderful staff. Many of our guests enjoy the running trail along Buffalo Bayou Park, the Theatres that are within walking distance and the complimentary shuttle transportation to fine dining within the downtown area. I apologize if the valet folks came off as aggressive....

tulsa, United States
Reviewed 6 days ago NEW

I had a great experience and good interactions with the staff while I stayed here. Anything I needed, there was staff around to help and answer questions and they were all very friendly. The room was very clean and comfortable. I had drinks and dinner at the Trofi Restaurant, and had good service and the food was delicious. I would...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nicholes394
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

I am very happy to hear about your great experience and good interactions with our staff. Your experience is exactly what we try to achieve each and every day, for each and every one of our valued guests and we appreciate you taking the time to share your experience with others. I assure you that I will share your comments...

Portland, Texas
Reviewed 2 weeks ago

We came in town for and Astros game and this Hotel was perfect. Got a great deal and the rooms were great. We couldn't have asked for a better stay. The ride to the game and back came in handy as well!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 450prestonb
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide such a wonderful review of your experience at our hotel. We get many of our guests that stay with us and take advantage of our complimentary transportation to and from Astros ballgames and many other events in Downtown Houston. We have a brand new "Sports package" that includes parking, complimentary shuttle transportation...

Galveston, Texas
Reviewed 2 weeks ago

Friendly staff...very clean rooms...wonderful breakfast and lunch..lots of varieties... breakfast staff was SUPERB as always!!!...beautiful views...close to downtown..fast shuttle...efficient valet staff...overall Great stay!!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kimberlybV5008ZU
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you so very much for your detailed account of your stay! I want you to know that our staff works tirelessly to provide all the points you made in your review. We appreciate your business and value your feedback. We look forward to the next opportunity to be of service, on subsequent trips to Houston!

San Antonio, Texas
Reviewed 2 weeks ago

There's no pool and no self parking. Valet took money and my keys for my vehicle then turned in my keys after my stay in which I then had to pay to have my keys shipped to me. I saw my vehicle twice.. when I arrived and when I left. No one told me my keys were missing and that's...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lmc2122
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time and completing a review of your stay. Although we do not have a pool on property, our guests are allowed access to the pool at our sister property, just down the street. Please let us know and we will be happy to make the arrangements, as well as provide complimentary round trip transportation to...

Irving, Texas
Reviewed 2 weeks ago

I have stayed here every week for the last 6 months. The staff all around is excellent. Kerry, Johnny and Goran at the lounge are a sight for sore eyes after a long day. Collin and staff at the front desk are always welcoming. If I have an issue it is resolved quickly and effectively. Overall food and dink are...

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Helpful?
Thank Ron P
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

WOW! I am so happy to hear from another one of our repeat guests. You travel so much, that it is our goal to make this feel like you home away from home! I will be sure and let Kerry, Johnny, Goran and Collin all know, that they were specifically recognized in a guest review. I am positive that this...

Honeoye Falls, United States
Reviewed 2 weeks ago

These rooms are very nice and clean. They do not, however, have a refrigerator. And they only put 3 pillows on each bed. The beds are hard and the pillows too soft. The outlets on the lamps are so loose they can't be used, the cord just falls right out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 811junes
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Our housekeeping staff does a great job of making sure our rooms are clean and comfortable when our guests arrive and they work hard to make sure they stay that way, throughout your stay. Refrigerators and microwaves are available upon request, so please don't hesitate to let us know that you need one, anytime you stay with us. As for...

Austin, Texas
Reviewed 2 weeks ago

I found the location very convenient and the staff very friendly. The breakfast buffet was good, but if I had to pay for it I would gone elsewhere. The valet parking was very convenient and well run. The parking fee is a bit steep, but I knew that going in. I was very disappointed by the lack of laptop safes....

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Helpful?
Thank Alex99998
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Like many of our frequent guests, I am happy to hear that our location and staff, lived up to and beyond your expectations! Excceding our guest expectatios is always our goal. I sincerely apologize for the safe deposit box and linen issues and hope these matters do not keep you from staying with us in the future. We truly do...

Corinth, United States
Reviewed 2 weeks ago

In town for a quick meeting and needed a one night stay prior to moving to a different Hilton property for a week long conference stay. The Double-Tree was close in proximity and was a fantastic decision. Staff were super friendly and stay was simply delightful. Would definitely stay at this property again if my travels direct me to Houston.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Debbie R
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your feedback. I am happy to hear that you enjoyed your brief stay with us. We hope that you will consider staying with us going forward. We would love to have you become one of our many loyal, returning guests!

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: €101 - €367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Houston Downtown staff and other travellers.
7 questions
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Questions? Get answers from Doubletree Hotel Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms as business travel is prevalent. Rooms 20+ are recommended”
467ronp, 11 Apr 2017 | Read review
“None is good.”
mattrolin, 14 Mar 2017 | Read review
“Be prepared to wait for the shuttle and be specific on where you want to go. We got dropped off at the wrong place.”
LarsonMN, 28 Feb 2017 | Read review
“It can be a little pricey, so try and find a deal. There isn't much around so its like a treat to stay here and relax.”
droods, 16 Jan 2017 | Read review
“Take advantage of the shuttle service for transportation to and from downtown Houston attractions and restaurants.”
  • View from room 1223.
SolaTravelGirl, 8 Jan 2017 | Read review
5 of 5