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DoubleTree by Hilton Hotel Houston Downtown

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Traveller (158)
Room & Suite (79)
Dining (4)
Ratings and reviews
#176 of 526 Hotels in Houston
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“allen center”(22 reviews)
“double tree”(57 reviews)
“hobby center”(19 reviews)
View all reviews
What's included
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Pets Allowed
Wheelchair Access
Business Centre
3 Star Hotel
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
400 Dallas St, Houston, TX 77002-4777
Hotel website
15.5 km to Hobby Airport
83 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
2 Aug3 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,311)
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Traveller rating
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87
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370
245
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87
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All reviewsallen centerdouble treehobby centervalet parkingcorner roomwarm cookieshouston downtownvalet staffshuttle servicebusiness tripbreakfast buffetthe room was nicefree shuttleupon checkconvention centerenjoyed my stayconcierge
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1 - 5 of 1,264 reviews
Reviewed 3 days ago

It was the worst experience ever. Stay far away from this hotel. It is a waste of time energy and I will not return. The third room smelled of a dead body and mild during. Toilet was bad, looks out dated. Thanks but no thanks.More

Review collected in partnership with DoubleTree by Hilton
Thank Marika K
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 2 days ago

Valued guest we sincerely apologize we did not meet or exceeded your expectations during your stay with us. Your comment will certainly be considered for improvements in the future to come. I do hope you will give us a chance to redeem our self for...More

Hotel's Favourite
Reviewed 16 May 2018 via mobile

I travel frequently and while most hotels that I stay in have nice customer service, I would like to say my recent experience at Doubletree was made outstanding by Antoinnette. She provided excellent customer service checking me in, was warm and friendly and made me...More

Thank CBella123
Response from Christopher B, Director of Sales at DoubleTree by Hilton Hotel Houston DowntownResponded 17 May 2018

What a wonderfully detailed account of your stay. We love to hear when we achieve our goal of creating rewarding experiences for all our guests. As you mentioned we will make sure to recognize Antoinnette for her amazing personal service and make sure that the...More

Reviewed 4 days ago

This hotel looks inviting from the outside and the lobby, but the hallways and rooms appear to be old and worn. The staff at the front desk was cordial and professional. My Hilton Honors Diamond status was recognized, and I got the cookie and water...More

Thank Kevin K
Response from Karla G, Hilton Honors Champion at DoubleTree by Hilton Hotel Houston DowntownResponded 3 days ago

Valued guest thank you greatly for your feedback. I am sorry our property did not exceed your expectations. We certainly will consider your feedback for future improvements. I am certainly pleased to know your encounter with our team member was welcoming. We thank you for...More

Reviewed 5 days ago

My family and I visited for an AKA event. We were pleased with the setting and hospitality. Great experience ! Houston showed up well! My family and I will visit this location again. Great job to your staff.More

Review collected in partnership with DoubleTree by Hilton
Thank cook976
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 4 days ago

Valued guest thank you greatly for your kind words It was our pleasure to accommodate you and all your fellow AKA sisters. I am please in particular that we were able to meet and exceed your expectations. I look forward to seeing you in the...More

Reviewed 5 days ago

Came for a business convention. Hotel was fully booked. They didn’t have enough towels or help. In other circumstances might have been a great experience. Might try again the next time to see if there is a difference.

Review collected in partnership with DoubleTree by Hilton
Thank corange1
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 4 days ago

Thank you for your feedback, I sincerely apologize we did not meet or exceed your expectations during your stay with us. We certainly will consider your comment in order to make for a seamless stay in the near future.

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$127 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (158)
Room & Suite (79)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
annanidonnchadha
23 November 2017|
AnswerShow all 4 answers
Response from Shelly M | Property representative |
you can always send a text to 832 271 4714 or contact the hotel directly at 7137590202
0
Votes
Btienda
7 September 2017|
AnswerShow all 7 answers
Response from Militza O | Property representative |
Yes, we can store your luggage.
0
Votes
Amber R
30 June 2017|
AnswerShow all 4 answers
Response from michael w | Property representative |
Yes
1
Vote
Room Tips
"Was on 10th floor and did not hear street noise."
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"Corner suites are the best. If you are not a Hilton's Honor member, you should be, lots of extras."
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"Junior Suite Very Nice - Corner Room Very Nice - Presidential Suite Very Nice -"
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"bayou view rooms are the best"
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