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MainStay Suites Texas Medical Center/Reliant Park

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MainStay Suites Texas Medical Center\/Reliant Park
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284 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Santa Fe, New Mexico
Reviewed 15 December 2015

I have spent many more nights at this hotel since I last reviewed it - some were single nights or multiple nights but also a 3 week continuous stay. Probably, all told I have spent over 60 nights here in 2015 and therefore have stayed in many different rooms. Staff care and concern remains high. At the front desk, Nyeshia,...

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1Thank Dixieouray
Martinsville, Indiana
Reviewed 11 December 2015

This is a simple hotel, but it has everything you need to be comfortable. The main feature is the free shuttle to the Medical Center (MD Anderson, VA Hospital, and any other hospital). The drivers are very nice and compassionate, especially Gary, who is really the "soul" of this hotel. The hotel also has a shuttle from and to Houston...

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2Thank Indiana_Brown
Mauldin, South Carolina
Reviewed 29 October 2015 via mobile

We stayed here because we traveled to Houston for my husband's surgery. We couldn't have been in a better place. We made the mistake of thinking that the quality would be questionable since the rate was so low, but we were mistaken. The room was clean and comfortable and the staff is awesome. It appears that many people stay here...

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Thank Richgirl45
Houston, Texas
Reviewed 27 October 2015

All staff are extremely competent, accommodating, patient, and professional. Front desk staff goes out of their way to make everything work. We had two reservations with a gap of one night. They diligently watched for a cancellation to make sure that we had that gap night filled. Ed, the shuttle driver, knows his way around and is so kind to...

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Thank MaeReAnne
Reviewed 14 October 2015 via mobile

Stayed because we had family in the MD Anderson hospital and got more than expected. Ed was a great Shuttle driver and very caring. Breakfast was good and had a wide variety. Over all nice people and a nice, clean place to stay.

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Thank Shelby L
Alamogordo, New Mexico
Reviewed 12 October 2015

Hotel was clean, quiet and the service was excellent. I traveled there to go to MD Anderson Medical Center and was not sightseeing. My objective was to get in and out as fast as I could utilizing their fantastic shuttle free service. Ed was the calm shuttle driver that seemed to really to care about his passengers that he took...

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Thank payat154
Malakoff, Texas
Reviewed 2 October 2015

Rooms are clean. Breakfast is good, but could work on better orange and apple juice. Taste more like water than juice. Shuttle bus drivers (Ed and Gary) are helpful and know their job. Both men seem to care for the people when taking them to M D Anderson hospital. I would tell other to come to the Mainstay Suites.

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Thank Delanda J
El Paso, Texas
Reviewed 29 September 2015

This was our second stay at the Mainstay Suites. The hotel's shuttle to the medical center is a real plus in that it is so convenient to be dropped off at your appointment rather than drive. The shuttle drivers are so friendly and professional as well. Suites are fairly roomy and offer a couch and a separate room for sleeping...

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Thank rusty924
Gary, Texas
Reviewed 23 September 2015

When we checked in, they were having equipment problems. Nyesha was very helpful and cheerful during what was obviously a very stressful time. During our entire stay she always had a bright smile for us.

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Thank Margie B
Houston, Texas
Reviewed 10 September 2015

on my arrival there was an issue with the prepayment for the room paid for online which Nyesha promptly and courteously stepped up and resolved ...... later that day due to unforseen circumstances I had to stay another night after I had checked out............. Nyesha stepped up to the plate and got me a room for another night............. extremely courteous...

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Thank Michael S

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about MainStay Suites Texas Medical Center/Reliant Park

Address: 3134 Old Spanish Trl, Houston, TX 77054-2215
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €66 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Texas Medical Center/Reliant Park 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Mainstay Suites Texas Medical Center/Reliant Park Hotel Houston
Houston Mainstay
Mainstay Suites Houston
Hotel Style:
#33 Best Value Hotel in Houston
#71 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Texas Medical Center/Reliant Park staff and other travellers.
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Questions? Get answers from MainStay Suites Texas Medical Center/Reliant Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early if you want a 2 room suite.”
madscientist13, 17 Apr 2017 | Read review
“I was on the 2nd floor in the middle and it was very quite.”
eshall2006, 12 Apr 2017 | Read review
“.we were on 4th floor”
mark7419, 21 Mar 2017 | Read review
“Third floor was quiet!”
lindyruckel, 11 Mar 2017 | Read review
“Great place to stay if receiving long-term medical help.”
ronnaleen, 6 Jan 2017 | Read review
5 of 5