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Courtyard Houston by The Galleria

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#128 of 500 Hotels in Houston
GreenLeadersBronze level
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304 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Houston by The Galleria
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Showing 287: English reviews
Jakarta, Indonesia
Reviewed 24 September 2014

If you need to stay near Galleria area in Houston and you want a no frills hotel that is quiet, comfortable and wont break the bank, Courtyard is the place to be. We have been here for a week and will be happy to stay here again. The great experience starts at the front desk, the staff here are genuinely...

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1Thank Aegisint
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the detailed review on your recent stay with us. It was great to hear your experiences about every department in the hotel. It was our pleasure to serve you and we hope to have you back sooner than later. Thank you!!

Arizona
Reviewed 16 September 2014

Starting with the positives, we had no screen in the sink faucet, and no COLD water! Reported to desk & they were extremely polite & fixed immediately. However, the a/c in the room (the old under-window style) woke us up repeatedly... the rooms are very adequate, nothing remarkable. The final blow came when we checked out, went to the 'private'...

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Thank LuvWineAndCheese
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time to write a review on our hotel. Thank you for the kind words. We apologize for the truck issue in the garage. It was a rental truck by one of our guests. We are investigating the situation. This is not a common occurrence at out hotel or for that matter in the Galleria area....

South Texas
Reviewed 11 September 2014

Our family stayed at the Courtyard Marriott Galleria (4 rooms) for a long weekend during August. The hotel is very convenient to the Galleria and the shoppers is our group really enjoyed that aspect. The rooms were nice, clean and the check-in was easy. The hotel is a little difficult to find the first time you are looking for it...

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Thank JRHUGH50
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the review. It was our pleasure to serve you. We look forward to having you back at our hotel soon. Thank you for staying with us.

San Diego
Reviewed 9 September 2014 via mobile

I stay at a lot of Courtyards for business. I am used to their limited dinner menu. However this location only served food in the bar area, and I had to order from the bartender. The menu was one piece of crumpled up paper that looked like it had been photocopied 50 times - with just a few entree options....

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Thank thebruckers
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time writing this review. I am personally going to look into why your experience at our bar was not to the standards we expect around here. The food and beverage service and food quality is one of our most prized amenities here at our hotel. Therefore, we will look into your concerns and find out...

Texas
Reviewed 7 September 2014

If you are going to stay in Houston and you don't need to stay downtown, the Galleria is the place to be. This Courtyard is right there and you can walk to everything you can ever want or needs. Parking is a reasonable $16 a day. Staff is courteous, the rooms are always clean. I choose this hotel often when...

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Thank Mentat72
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the great review. We appreciate your business. Thank you also for bringing to our attention the towel reuse program. We do monitor this program as it is a way to make our hotel more green with our planet. However, looks like a little retraining could be done based on your experience. Great feedback and we look forward...

Reviewed 2 September 2014

Stayed here for a college football weekend, excellent hotel, rooms are clean and spacious. Staff is attentive and friendly and the breakfast every morning is a nice convenience and it is a cooked to order omelette and lots of fresh fruits. Housekeeping was amazing and cleaned our room efficiently and well. Nice happy hour at the bar also. Highly recommend...

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Thank Pamela W
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you so much for staying with us! We are so happy we were your home away from home for the weekend. The LSU and Wisconsin game was a great game! Hope we will see you back again soon.

Brisbane, Australia
Reviewed 1 September 2014

We spent 3 nights at the Courtyard by Marriott by the Galleria. We arrived on a late flight and had no issues checking in. The friendly front desk staff recommend a fun local Mexican restaurant for an evening meal. The room was spacious, comfortable and clean. Easy walking distance to the Galleria (which is huge!). Parking was $16 a night...

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Thank Getz_driver1
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the review and it was our pelaesure to serve you. We can't wait to welcome you back to Texas on your next trip. Thank you again for staying with us.

New York City, New York
Reviewed 20 August 2014

Everything was perfect for the 4 nights I stayed over 2 weeks. The service was one of the best I had received. The hotel is perfect, the rooms are very comfortable and the location is amazing. Once again, the service was perfect. Just ask. I spoke to a few people at the reception. Everyone was extremely nice and helpful. Will...

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1Thank tarun s
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

WOW! Thank you for the review. We truly appreciate the review. We love taking the time to make sure all of our guests are taken care of when they arrive. We look forward to having you back soon.

harker heights, tx
Reviewed 11 August 2014

I don't like to give out five stars unless a place is really deserving. But in debating rather this is five stars or four, there were way too many pros that outweighed the cons, and the front desk staff made the difference. There is absolutely no doubt that Sydney at the front desk cares about making you feel very welcome....

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Thank March10
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

WOW! What an impressive review! Your feedback very much appreciated. Thank you for taking the time to do this review. We can't wait to have you back at our hotel again.

Humble, Texas, USA
Reviewed 1 August 2014 via mobile

Had a Mother/daughter weekend of shopping, dining; just a getaway. Our stay at this hotel was perfect! The front desk staff went out of their way to make our weekend special. While there we enjoyed a movie, and took advantage of their excellent buffet breakfast. Their close proximity to the Galleria area was the reason we chose this hotel. Great...

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Thank VElittle1
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the excellent review! We are so happy to be apart of your weekend getaway. We hope to see you back here again for another visit. Thank you for staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! The Courtyard Houston Galleria hotel has completed a full renovation! With stylish rooms and a new onsite Bistro, our hotel is a top choice among Houston Galleria hotels. Just one block from the Galleria Mall, our hotel offers rooms with plush Marriott bedding, free WiFi and flat-screen TVs with premium cable. Our King Rooms have pullout sofas and our Suites have convenient microwaves and mini-fridges. Our redesigned lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the brand-new Bistro where we're serving up healthy breakfast options and Starbucks coffee. Stop by in the evening for our delicious dinner menu and full bar. We're a great choice for meetings with flexible event space, custom catering options and A/V technology. Our outstanding service and new amenities truly set us apart from other Houston Galleria hotels. ... more   less 

Additional Information about Courtyard Houston by The Galleria

Address: 2900 Sage Rd, Houston, TX 77056-6007
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: €94 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston by The Galleria 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Marriott
Houston Courtyard
Hotel Style:
#20 Green Hotel in Houston
#54 Business Hotel in Houston
#73 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston by The Galleria staff and other travellers.
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Questions? Get answers from Courtyard Houston by The Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are high (over garage), typical Courtyard”
 of 5 bubbles N92MZmarkc, 5 Apr 2016 | Read review
“Higher floor was quiet, the parking garage is tight but will fit Chevy Suburban sized vehicles.”
 of 5 bubbles TexasTravels91, 17 Mar 2016 | Read review
“Upper Floors south side”
 of 5 bubbles OSUfanHouston, 24 Feb 2016 | Read review
“lower floor to avoid long waits at elevator.”
 of 5 bubbles ChipNewton, 17 Feb 2016 | Read review
“Do not patronize a this hotel based on the poor service they provided to me.”
 of 5 bubbles SurinderS704, 12 Nov 2015 | Read review
5 of 5
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