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Courtyard Houston by The Galleria

464 reviews
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Traveller (54)
Room & Suite (38)
Dining (3)
Overview
  • Excellent52%
  • Very good32%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(77 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Offers from Courtyard Houston by The Galleria
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (464)Write a Review
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230
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230
138
53
16
6
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All reviewscourtyard marriottfront desktypical courtyardsage roadparking garagehotel of choicerooms were cleanconvenient locationwalking distancegreat customer servicebusiness hotellobby areagreat stayhotel is locatedthe entire staffexcellent hoteli highly recommend this hotel
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1 - 5 of 443 reviews
Reviewed 1 week ago

Arrived to the hotel exhausted and ready to relax. This is my second time staying at this location. The first time I was blown away with awesome customer service, however this time the clerk wasn't courteous or attentive at all. I felt as though he...More

1  Thank Patty B
Response from Diana L, Manager at Courtyard Houston by The GalleriaResponded 4 days ago

Thank you for taking time to share your experience at our property, Patty. I apologize for the service encounter you had and that your request for a high floor with a view was not honored. I will be sharing your feedback with our team and...More

Reviewed 2 weeks ago via mobile

We were greeted by Nick immediately upon entering. Nick was very, professional, friendly and attentive. We were impressed by his exceptional customer service. Our stay was comfortable and convenient as we were close to great shopping locations such as The Galleria and Highland. Upon checking...More

Thank lmmelchor
Response from General M, General Manager at Courtyard Houston by The GalleriaResponded 2 weeks ago

Thank you for taking the time to share your recent experience with us. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again, and we’ll strive to make your future stays worthy of five stars.

Reviewed 2 weeks ago via mobile

Beautiful hotel. Great hotel. Great view. Ashley the receptionist was very helpful and friendly. Gave me much needed information about parking and explained the hold on my account and how long the hold would be. Awesome.

Thank Marquice W
Response from General M, General Manager at Courtyard Houston by The GalleriaResponded 2 weeks ago

We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Houston area.

Reviewed 3 weeks ago

For my work I travel to Houston almost every week of the year. And my preference is ALWAYS the 2900 Sage Road Courtyard b/c the staff takes amazing care of me and helps me with any request I may need/ have that week. Thank you,...More

Thank sarahfrancesdaniel
Response from General M, General Manager at Courtyard Houston by The GalleriaResponded 2 weeks ago

Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More

Reviewed 3 weeks ago

Have stayed at property many times, as it is clean and centrally located. This time we were in town for our son's wedding. Ashley everything in her power to accommodate us. We are former Marriott gold members and if all Marriott employees were as accommodating...More

Thank r0sh8
Response from General M, General Manager at Courtyard Houston by The GalleriaResponded 3 weeks ago

Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$115 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#54 Business Hotel in Houston
#60 Family Hotel in Houston
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$115 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Houston
#54 Business Hotel in Houston
#60 Family Hotel in Houston
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (54)
Room & Suite (38)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (64)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jiasay
15 October 2016|
AnswerShow all 2 answers
Response from Dre M | Reviewed this property |
I'm sorry we didn't eat breakfast as we slept in each day
0
Votes
jiasay
15 October 2016|
AnswerShow all 2 answers
Response from Cody L |
Parking is a flat fee of $19 per day. In/out privileges
0
Votes
Richard S
28 February 2015|
AnswerShow all 3 answers
Response from 0504Traveller | Reviewed this property |
I am also not sure about the shuttle but the Galleria is really close by. About a 2.5 block walk (depending on which entrance you take)
0
Votes
Room Tips
"avoid sixth floor awful view over parking lot"
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"higher floors offer a view of the city"
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"We've been in two rooms and both were very quiet. I credit this to the hotel's location, which is..."
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"It seems a little difficult to find the Hotel call first. There are plenty of places to eat and shop in..."
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