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Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow

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Traveller (70)
Room & Suite (58)
Dining (7)
Overview
  • Excellent77%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible0%
Travellers talk about
“front desk”(33 reviews)
“soft pillows”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
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Offers from Holiday Inn Express Hotel & Suites Houston Northwest-Brookhollow
Special Offer: Book Direct and Save
Hotel deals
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Reviews (195)
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186 results
Traveller rating
145
33
7
1
0
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Time of year
LanguageEnglish
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145
33
7
1
0
Show reviews that mention
All reviewsfront deskroad constructionsoft pillowsexcellent accommodationsclean hotelnice pool areastaff was extremely helpfulpool and hot tubbusiness tripthe breakfast arealate checkbeds were comfortablewater pressurewould recommend this hotel to anyonenext morningexcellent customer serviceworkout room
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1 - 5 of 186 reviews
Reviewed 3 weeks ago

Wow!! I loved my experience at this property! It was beautiful, calming and modern right from the entrance. The lights are unique and stunning pieces of art that make the interior fun. The staff as friendly, charming and helped us get into our rooms quickly....More

Thank launchbooking
Response from August W, Director of Sales at Holiday Inn Express Hotel & Suites Houston Northwest-BrookhollowResponded 2 weeks ago

Thank you so much for taking the time to write a review for us. We are so glad to hear that you had a great experience from beginning to end. Between our friendly staff, variety of snacks in our sundry's shop, and comfy rooms we...More

Hotel's Favourite
Reviewed 30 June 2018

No issues with parking, front desk staff was friendly and professional. The room was clean, beds comfortable with a couple pillow choices. No issues with the electronics in the room, everything worked. Breakfast was good with several cold and hot choices, coffee all day. Only...More

Thank stigg21
Response from Gilbert M, General Manager at Holiday Inn Express Hotel & Suites Houston Northwest-BrookhollowResponded 2 July 2018

Thank you so much for taking the time to write a review. We are happy to hear that you had a great experience with our friendly front desk staff. We are also glad to hear that you enjoyed your room and breakfast options.There is nothing...More

Reviewed 3 weeks ago

This Holiday Inn Express is brand spankin new with all elements clean and sparkling. Great location right off of the interstate; also plenty of parking for a larger vehicle. I really like the new holiday inn designs; very modern and chic. One thing I noticed...More

Thank Philip S
Response from August W, Director of Sales at Holiday Inn Express Hotel & Suites Houston Northwest-BrookhollowResponded 2 weeks ago

Thank you for taking the time to write a review. Our hotel is only 4 years old and we take a lot of pride in maintaining cleanliness for all of our guests. We want you to feel as if we just opened our doors right...More

Reviewed 3 weeks ago via mobile

What a welcoming, friendly and efficient staff! After hard days of business related activities, we were pleasantly surprised by a very nice reception in the common area. Rebeca invited us over to enjoy libations and snacks. Even though we were tired, we agreed. This was...More

Thank Nancy R
Response from August W, Director of Sales at Holiday Inn Express Hotel & Suites Houston Northwest-BrookhollowResponded 2 weeks ago

Thank you so much for taking the time to write a review. We are happy to hear that you had a great experience with one of our fantastic guest agents, Rebeca! We are also glad to hear that you were able to take advantage of...More

Reviewed 29 June 2018

I had to go to Houston on a business trip. I do not care for Houston and the traffic. This place is right off 290 and it was close to my conference and restaurants. The staff was extremely help and polite, the rooms are clean,...More

Thank U2613CKkennethr
Response from Gilbert M, General Manager at Holiday Inn Express Hotel & Suites Houston Northwest-BrookhollowResponded 3 July 2018

Thank you for taking the time to write a review. We are glad to hear that you found our hotel location to be easily accessible to your conference. Thank you for the great feedback about our staff, cleanliness, and surrounding area. We strive to ensure...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$88 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (58)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Belizagranny
12 March 2017|
Answer
Response from grahamp687 | Reviewed this property |
Sorry I only left the hotel and went straight to the office and back. Unfortunately I can't answer your questions my apologies.
0
Votes
mwr505
31 July 2015|
Answer
Response from mango1963 | Reviewed this property |
It is located about 20 min but give your self a little extra time because there is construction on the highways in houston
0
Votes
wlpulllam
17 September 2014|
AnswerShow all 2 answers
Response from sharalDc | Reviewed this property |
I believe it opened about 2 1/2 to 3 months ago.
2
Votes
Room Tips
"Avoid 424 and the room across the hall."
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"Cookies are usually gone by 7:30 PM"
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"Close in and not in a bad neighborhood."
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"Just ask them what their favorite room is in your price range"
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