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Extended Stay America - Houston - Katy Freeway - Energy Corridor

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Traveller (31)
Room & Suite (17)
Dining (2)
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Overview
  • Excellent18%
  • Very good21%
  • Average15%
  • Poor15%
  • Terrible31%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (38)
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1 - 5 of 38 reviews
Reviewed 19 February 2018

There were many problems with this motel. The front door closes early and you need to use two other doors, however, one of those doors was out of order and you would have to use a different door that was very far from the elevator....More

Review collected in partnership with Extended Stay
Thank chico_mendez1974
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 20 February 2018

Mendez, please accept our sincere apologies for the issues you experienced and regret the inconvenience caused. We have taken a note of your feedback and have discussed it with the concerned team to ensure we deliver a pleasant experience to all our future guests. We...More

Reviewed 2 February 2018

all things considered, I find this the best budget hotel in the energy corridor. You can purchase high speed wifi for $4 and it actually works, the air filters seem to be reasonably kept up, the air was fine, everything in the room worked, and...More

Review collected in partnership with Extended Stay
Thank 817russellg
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 3 February 2018

Russel, thank you for the four-star review of the Extended Stay America. We appreciate you letting us know how much you enjoyed your stay with us and liked our clean room. Thanks again for recommending us as a great value for money, and we look...More

Reviewed 22 January 2018

1. Check in was fast and easy, But the checking desk was full of clutter and the clerk was busy folding towels. 2. A black cat in the hallways. 3. No ice buckets, BUT also NO ICE. 4. Furniture was dated and the room had...More

Thank jesfire415
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 23 January 2018

We sincerely apologize for the difficulties you encountered while being here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals...More

Reviewed 13 January 2018 via mobile

The front desk staff is somewhat friendly. When I got to my room it looked clean at first. Closer inspection showed it was not. In the bathroom there was hair on the wall in the bathroom, a hand towel in the vent fan and the...More

Thank lynn8761
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 14 January 2018

Lynn, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our housekeeping and maintenance teams to take the corrective actions. We hope you will consider giving us another chance to...More

Reviewed 13 January 2018

Business staff was friendly . Needs more towels clean sheets every day. It’s a clean room needs have access to ice machines that work on every floor. Laundry room could you some work in there and you could have more machines and the laundry cost...More

Review collected in partnership with this hotel
Thank ut77longhorns
Response from 00esa, Manager at Extended Stay America - Houston - Katy Freeway - Energy CorridorResponded 22 January 2018

Thanks for choosing to stay at Extended Stay America. We are pleased your visit with us was enjoyable. That being said, we regret the inconvenience you experienced while here. We have shared your feedback with our entire team and will use it as a tool...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Breakfast included
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$52 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$52 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (31)
Room & Suite (17)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Pick a different hotel."
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"Don't this hold place is smoke friendly, whatever your choice of smoke. Trust me they smoke here all day..."
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"down the road"
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"Don't stay on the first floor. You can hear everything from the parking lot and rooms can be seen in by..."
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