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JW Marriott Houston Downtown

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Traveller (272)
Room & Suite (120)
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Overview
  • Excellent77%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“steel beams”(12 reviews)
“soaking tub”(13 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
5 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Houston Downtown
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Offers from JW Marriott Houston Downtown
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (958)
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Traveller rating
709
143
45
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709
143
45
17
20
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All reviewsnespresso machinesteel beamssoaking tubturn down servicethe concierge loungeroom servicebeautiful hotellight railvalet serviceupon checkvalet parkingking roombusiness tripfour seasonsconvention centergriffinturndown
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1 - 5 of 934 reviews
Reviewed yesterday via mobile

Hotel and staff were amazing. Catherine P. with housekeeping was very attentive and helpful. She went above and beyond to make me feel welcomed. Highly recommend this hotel. Will definitely come back.More

Thank crissybolden
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded today

Dear CrissyBolden, Thank you for taking the time to leave us a complimentary review of your recent stay at The JW Marriott Houston Downtown. I'm so happy to hear that you felt the level of quality service that we hope all guests feel. We look...More

Reviewed 1 week ago

I recently stayed at the JW Marriott Downtown Houston for a business trip. Very nice hotel. Very classy. Front desk staff was nice. The complimentary Tesla was a nice touch. The rooms are very comfortable. I love to have my music when I travel. I...More

Thank Cory T
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 4 days ago

Dear Cory T, Thank you for taking the time to leave your feedback and experience during your stay with us. I have reached out to our team to find out more information. If you would like to email me my email is MPastor@thejwmarriott.com Thank you,

Reviewed 1 week ago via mobile

What a beautiful his stay!!! ...cool industrial chic location. Amazing lounge for gold elite members. Offers an absolutely amazing shuttle which is a state of the art Tesla!!! Absolute comfort an class!!!!More

Thank kqhgo
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 6 days ago

Dear kqhgo, Thank you for taking the time to leave us a complimentary review of your stay at the JW Marriott Houston Downtown! Our Executive Lounge is one of the best in brand, happy to hear that you were able to enjoy it. Hopefully you...More

Reviewed 1 week ago

Located on Main St. in a Very Cool old bank building. Great decor. Top notch service, and the larger rooms like we had on the 12th floor are decorated with both a separate tub and walk-in shower. the Spa and Lounge on the 11th floor...More

Review collected in partnership with this hotel
Thank John M
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 6 days ago

Dear John M, Thank you so much for taking the time to leave us such a great review of your stay with The JW Marriott Houston Downtown. So happy to hear that you were able to experience and enjoy the SPA by JW! We look...More

Reviewed 1 week ago

Excellent hotel, close to Minute Maid Park, good food, good service, a Concierge Lounge actually open on a weekend for breakfast!! Only downside, the TV enabled equipment in the fitness center only has CNN, MSNBC and HLN as “news” channels - No Fox News or...More

Review collected in partnership with this hotel
Thank johnephelan
Response from Magen P, Public Relations Manager at JW Marriott Houston DowntownResponded 1 week ago

Dear Johnephelan, Thank you for taking the time to leave us a complimentary review. We appreciate your feedback about the health club tv channels, I will take it up with our management. We look forward to your next stay with us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$222 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Houston
#3 Luxury Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$222 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Houston
#3 Luxury Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (272)
Room & Suite (120)
Dining (43)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Mark232423
29 May 2018|
AnswerShow all 4 answers
Response from Magen P | Property representative |
Hi Mark, Thank you for being interested in booking in the JW Marriott Houston Downtown. Yes, both parking and breakfast is an additional charge.
0
Votes
BarkingBird
25 January 2018|
AnswerShow all 3 answers
Response from Sneha S | Property representative |
Overnight parking is $38+tax.
0
Votes
msweeney1198
18 January 2018|
AnswerShow all 3 answers
Response from chrissyf | Reviewed this property |
Breakfast (Saturday breakfast was much more expansive than typical continental breakfasts), dessert/non-alcoholic beverages (after dinner) and cocktail hour (although you should double check if wine/beer is additional $$ as... More
1
Vote
Room Tips
"$5.00. Did not request or require housekeeping services during stay"
Read review
"Book the larger King or 2 Queen room instead of the Poet King."
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"Get a higher floor in order not to hear the trolleys."
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"My room was high up (20th floor) and away from the elevator. It was extremely quiet and easy to work."
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