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Crowne Plaza Houston Galleria Area

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#78 of 499 Hotels in Houston
Certificate of Excellence
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Crowne Plaza Houston Galleria Area
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356 Reviews from our TripAdvisor Community

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Showing 331: English reviews
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Reviewed 1 week ago via mobile

What an experience I had at this wonderfully run hotel.From when we arrived we were greeted by the amazing Emily.Cant say enough about how accommodating she was,filled with energy and information on where to go and what to do on our stay.She was amazing and I give her The 5 Star Diamond award for excellence.GM tom,my new best friend was...

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Helpful?
Thank Jmags1972
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your positive comments on our hotel! I am glad that we all exceeded your expectation. We are looking forward to serve you again!

New York City, New York
Reviewed 2 weeks ago

Ok let me preface this review by saying this was a Super Bowl trip me and the guys take every year!! Obviously there is a lot of drinking that goes on and it's not just the staff!! HAHA JUST kidding the staff totally professional and is the reason why I am writing this review. Been to a lot of hotels...

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Thank dsamardich
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your time to send us a positive comment! I am going to pass onto this comment to entire team. We all are looking forward to serve you again!

Reviewed 2 weeks ago

Working in a service industry can be stressful, particularly Super Bowl week. Nevertheless, check in was smooth and front office staff worked very hard to accommodated every request I made. Undoubtedly they were well trained.

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Thank Rob C
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your great comments on the hotel!

Reviewed 2 weeks ago

When we arrived, and they up graded our room as they did not have a king size bed available. The staffs (Alex & Barry) were so polite and we had a great time there. The breakfast was awesome, just remember that is in not included in your bedroom if you order a separate omelet!

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Thank Asa N
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

I am glad that you enjoyed staying with us. We hope to serve you again on your next trip in Houston, TX.

Myrtle Beach, South Carolina, Usa
Reviewed 3 weeks ago via mobile

This was our third visit to the hotel in the last three months. Our other two visits were for positive family get togethers. This visit was not. We were in town because of a death in the family. We had family members from coast to coast. We had at least 14 rooms and more than 50 people counting children. We...

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Thank CRSR4800
Reviewed 3 weeks ago

The rooms are nice and clean. Everything seems pretty new. The hotel staff has all been incredible this week during our stay. Also, the hotel restaurant has some of the best Tortillia Soup I've ever had. It's homemade and delicious.

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Thank Andrew J
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your positive review of our hotel services!

Frisco, Texas
Reviewed 4 weeks ago via mobile

Very good location. Nice hotel, but a little dated. Guest rooms need a little remodel. Great value for a business stay though. Did not like the fact that parking is extra since this is just a mid-range hotel, not a resort. But all in all a good stay.

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Thank oneterrificshopper2
Barry W, Front Office Manager at Crowne Plaza Houston Galleria Area, responded to this review

Good Day, Thank you for your feedback! I would like to clarify our parking option. Our hotel provides complimentary self-park. There is no extra fee for parking, while staying with us or attending events in our hotels. I would like to discuss your stay further with you, please feel free to contact me at 713-680-2222.

Plano, Texas
Reviewed 4 weeks ago

I had a couple of issues while staying but the frond desk staff were very helpful and took a quick action to solve it. There is a lounge on 6th floor for frequent status holder that offers one drink and appetizer. The room was spacious and bathroom was clean. I liked the amenities by temple spa. My room was far...

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1Thank cocobeans88
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for the great review and for being our guest - I appreciate your comments and will look into several of the areas you questioned. Thanks you for pointing out out great service on the front desk.

Reviewed 13 January 2017 via mobile

We needed to stay for a whole week or more in Houston for work, and was able to get a very reasonable rate at this Crown Plaza Hotel! Was not very thrilled at first as we had stayed here back in the Summer and for 3 days they kept telling us the pool was getting cleaned, was never able to...

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Thank Florence A
bwoo2017, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Dear Florence, Thank you for your feedback! Our pool area is cleaned daily. We are going to take a look into your concern with team leaders. Besides that, our hotel provides complimentary shuttle to the Galleria Shopping Mall which is approx.4 miles. We hope to have another opportunity to serve you again.

Reviewed 8 January 2017 via mobile

A lovely place to stay. The buffet breakfast was great, I had that everyday. The space centre is about $30US drive in an uber. The location is t in the heart of town, but I found it close enough for what I needed to get to. Lovely staff that were always friendly and helpful.

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1Thank Alfred J
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your great comments on our hotel - many guests comment on the quality of our breakfast buffet. We also appreciate the comments of the friendly service of our hotel team members. We hope you come and stay with us again the next time your travels bring you to Houston.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located near The Galleria Mall, The Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location right at the I-10/610 interchange close to the Houston First Baptist Church. With over 12,000 square feet of unique meeting space, your "single point of contact" via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are "The Place to Meet" among hotels in Houston.Spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo.Reliant Stadium, home of the Houston Texans is just minutes from our hotel. From the Crowne Plaza Sleep Advantage® program to the 24-hour Fitness and Business Centers, Outdoor Oasis pool, The Red Oak Room Restaurant and Bar, plus free scheduled shuttle service within 3 miles, we provide upscale amenities to pamper our guests.IHG Rewards Members can enjoy the best "Members Only" IHG Rewards Lounge on the 6th Floor. We provide complimentary snacks and beverages throughout the day, and Happy Hour Monday through Thursday from 5:00 PM - 7:00 PM with a full service bar and Hors d'Oeuvres. Becoming a IHG Rewards Member is free and easy to do at check-in. We look forward to showing you a warm Texas welcome! ... more   less 

Additional Information about Crowne Plaza Houston Galleria Area

Address: 7611 Katy Fwy, Houston, TX 77024-2001
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: €103 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Galleria Area 3.5*
Number of rooms: 207
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Hotel Style:
#107 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Galleria Area staff and other travellers.
7 questions
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Berkhamsted, United Kingdom
9 months ago
9 months ago

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Questions? Get answers from Crowne Plaza Houston Galleria Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure, but the staff will help you to choose a good one!”
 of 5 bubbles 432asan, 7 Feb 2017 | Read review
“There are several meeting rooms on the 2nd floor. If you would like to avoid the traffic, ask different floor.”
 of 5 bubbles cocobeans88, 22 Jan 2017 | Read review
“if you need quiet like i do, make a note of that when making a reservation”
 of 5 bubbles nhvcinc, 11 Nov 2016 | Read review
“If you have to stay here be sure to get a room on the back side of the hotel to avoid the freeway noise.”
 of 5 bubbles 800hillaryh, 24 Oct 2016 | Read review
“If you get a room away from the highway, there will be no noise at all.”
 of 5 bubbles 141s_renr, 5 Sep 2016 | Read review
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