We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Houston Galleria Area

CrownePlaza.comUS$122*
View Deal
#105 of 506 Hotels in Houston
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 13 more sites!
Professional photos
Crowne Plaza Houston Galleria Area
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

373 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 348: English reviews
Start your review of Crowne Plaza Houston Galleria Area
 Click to rate
Carmel
Reviewed 1 week ago via mobile

If you choose this property, there are a few must do's: 1. Try if at all possible to get a room on the back side of the hotel. The front faces on to a HUGE freeway and expressway (I believe I counted 26 lanes of traffic total) that goes all day and all night. 2. If you happen to end...

 Report
Helpful?
Thank Travelhabit
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your feedback! Please know that your feedback will be reviewed in our executive meeting with all department managers. We hope to have a chance to serve you again.

HOTEL’S FAVOURITE REVIEW
Reviewed 25 February 2017 via mobile

Check in was excellent. Jonathan was on the front desk and could not have been more helpful. He checked our membership status and then gave us complimentary breakfast for our visit. The room was a good size with a fridge. The bed is extremely comfortable. The only negative is that the hot water wasn't that hot. I like a hot...

 Report
Helpful?
Thank Joanne S
About Hotel's Favourite Review
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Hello Joanne S, Thank you for your positive comments on our hotel services and staff, especially Jonathan! Please know that the hot water issue was fixed, after you brought it to our front desk team attention. We are looking forward to serve you again!

Reviewed 16 April 2017

The hotel is located in a very good area, the facility is very neat and has very good staff. The room are large in has everything you need in a hotel.One issue I had with the reception is the CC has to have your name otherwise some staff wont accept it. Specially if you have a company corporate card

 Report
Helpful?
Thank Omeriano
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for the positive comments on our hotel staff and location. We are looking forward to serving you again.

Lufkin, Texas
Reviewed 4 April 2017 via mobile

This Crowne Plaza is a quiet, comfortable hotel despite its location on the I-10 feeder. It is NOT Galleria area per se, but not far. Elevators are very slow. Phones were out. But staff is super friendly and helpful. Really not bad for a night. Longer stays... I'd look elsewhere for more amenities and proximity.

 Report
Helpful?
Thank LufkinSid
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

I apologize for the inconvenience during your stay. Our phone system was being upgraded. Also, our hotel is about 4 miles from the Galleria Shopping Mall. Please know that our hotel shuttle can take you anywhere within 5 miles radius. We hope to have a chance to serve you again.

New Braunfels, Texas
Reviewed 1 April 2017

I travel frequently for business and /I depend on my room to be my office. When the intranet is poor, I struggle to complete successful transactions while on the road. I ended up using my cell phone a s a Wi-Fi hotspot so that I could send and receive e-mails with attachments.

 Report
Helpful?
Thank ts0ltis
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

I apologize for the internet issue. For your future reference, please let front desk know. They will call IT department to follow up on your concern.

Reviewed 1 April 2017

This hotel is off the hook! Jonathan at the desk is the best! Definitely come see that guy if you are staying here! Super cool place with a fantastic staff and food! Will be coming here from now on when I'm in town!

 Report
Helpful?
Thank Doubledubs
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

I am glad that Jonathan, front desk team member, provided excellent services to you and exceeded your expectation. We are looking forward to serve you again.

Reviewed 27 March 2017

During my last visit to this hotel, I had a customer experience from an employee at this hotel that made me think, "WOW, I need to tell someone about this!!!" thus the reason I am writing this. I am a Spire member, which basically means I spend more time at this hotel chain than I do in my own bed,...

 Report
Helpful?
Thank Keith P
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Wow!!! I am glad that Steven provided excellent services and exceeded your expectation. Thank you for the great feedback!

Wilmington, Delaware
Reviewed 25 March 2017

Hotel is nicely decorated and staff is pleasant. Housekeeping is average and maintenance is lacking. We had a toilet seat that was too small therefore was wobbly and would slide each time you sat on it. Housekeeping was very late each day (4 pm one day) except our checkout day when they knocked at 7:30 AM. Food at the hotel...

 Report
Helpful?
Thank Kyra L
WW7611, Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your feedback! You concerns have been addressed with housekeeping team leader and F&B team leader. We hope to have a chance to serve you again.

Dallas, Texas
Reviewed 22 March 2017 via mobile

Staff was great, rooms were comfortable, and breakfast was fabulous. I couldn't have asked for better accommodations from the IHG brand or service from their Staff! I don't have one complaint, as they ensured our stay was nothing less than phenomenal! My daughter's 21st birthday was all that she could have imagined!

 Report
Helpful?
Thank lspencer2010
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for you kind comment on our hotel, service and team members - we love taking care of our guest and I am glad we made your daughters 21 st birthday a success.

Austin, Texas
Reviewed 19 March 2017 via mobile

Room 528 to noisy due to being next to freeway and ac would go off and on and not stay so cool in the room. At midnight I was awoken by the next room with loud tv and banging doors management took care of that issue. Next time stay next door at holiday inn with free breakfast.

 Report
Helpful?
Thank fraudhotline
Tom M, General Manager at Crowne Plaza Houston Galleria Area, responded to this review

Thank you for your review and I am sorry you had some problems - I am glad we handled the noise problems in a timely fashion. I apologize for the misunderstanding with breakfast.

191 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (70)
Viewed
Dining (2)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (6)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (3)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (121)
Viewed
Room/Suite (30)
Viewed
Hotel & Grounds (12)
Viewed
Dining (22)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (13)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (29)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Houston hotels
Great Uptown
Holiday Inn Express & Suites Houston - Memorial Park Area
Show Prices
Show Prices
Show Prices
Great Uptown
HYATT house Houston/Galleria
Great Uptown
Hilton Garden Inn Houston Galleria Area
Great Uptown
Drury Inn & Suites Houston Near The Galleria
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perfectly located near The Galleria Mall, The Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location right at the I-10/610 interchange close to the Houston First Baptist Church. With over 12,000 square feet of unique meeting space, your "single point of contact" via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are "The Place to Meet" among hotels in Houston.Spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo.Reliant Stadium, home of the Houston Texans is just minutes from our hotel. From the Crowne Plaza Sleep Advantage® program to the 24-hour Fitness and Business Centers, Outdoor Oasis pool, The Red Oak Room Restaurant and Bar, plus free scheduled shuttle service within 3 miles, we provide upscale amenities to pamper our guests.IHG Rewards Members can enjoy the best "Members Only" IHG Rewards Lounge on the 6th Floor. We provide complimentary snacks and beverages throughout the day, and Happy Hour Monday through Thursday from 5:00 PM - 7:00 PM with a full service bar and Hors d'Oeuvres. Becoming a IHG Rewards Member is free and easy to do at check-in. We look forward to showing you a warm Texas welcome! ... more   less 

Additional Information about Crowne Plaza Houston Galleria Area

Address: 7611 Katy Fwy, Houston, TX 77024-2001
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: €80 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Galleria Area 3.5*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly, HotelsClick and Hotel.de so you can book your Crowne Plaza Houston Galleria Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#107 Business Hotel in Houston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Galleria Area staff and other travellers.
8 questions
Ask a question
Berkhamsted, United Kingdom
over a year ago
2 months ago
over a year ago

See all questions (8)

Questions? Get answers from Crowne Plaza Houston Galleria Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Classic Room”
Omeriano, 16 Apr 2017 | Read review
“Look for Steve P. and Yassim (he works Fri, Sat and Sun.)”
676hermanc, 1 Mar 2017 | Read review
“I am not sure, but the staff will help you to choose a good one!”
432asan, 7 Feb 2017 | Read review
“There are several meeting rooms on the 2nd floor. If you would like to avoid the traffic, ask different floor.”
cocobeans88, 22 Jan 2017 | Read review
“if you need quiet like i do, make a note of that when making a reservation”
nhvcinc, 11 Nov 2016 | Read review
5 of 5
CrownePlaza.com
US$122* /night
View Deal
AMOMAUS$231
Booking.comUS$122
Orbitz.comUS$122
View all 16 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates