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07/05/2017 08/05/2017
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    Courtyard Houston-West University

    2929 Westpark Dr, Houston, TX 77005-4222
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$145
    US$145
    US$145
    Traveller (12)
    Room & Suite (6)
    Dining (1)
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    Overview

    • Excellent37%
    • Very good33%
    • Average15%
    • Poor9%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Courtyard Houston-West University
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    Hotel packages
    Hotel deals
    Residence Inn Houston-West University
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    #177 of 504 hotels in Houston
     
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    Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 3 weeks ago via mobile

    The bistro was very nice and the atmosphere was relaxing . The young lady i believe her name was Ashley, she was very courteous and BUSY, but she still managed to deliver my food in a timely manner .this is my favorite courtyard!More

    Helpful?
    Response from WUNICYGM, Guest Service Agent at Courtyard Houston-West University

    Thank you for your wonderful review. We are honored to be your chosen hotel and very pleased to know that you found your recent stay to be enjoyable. With a spirit to serve we strive to provide a level of service that exceeds your expectation...More

    Reviewed 3 weeks ago

    Before I list what I don't like about the property, I'd like to highlight what keeps me coming back. Customer service at the front desk and Mrs. Dupree from the Bistro make up for most things this hotel is lacking. I travel for business every...More

    Helpful?
    Response from WUNICYGM, General Manager at Courtyard Houston-West University

    Thank you for your feedback regarding your previous stays with us. I appreciate the positive comments for Deprese, and I will be sure to relay the message to her personally. I sincerely apologize for the cleanliness issues you have experienced at our hotel. We strive...More

    Reviewed 4 weeks ago

    This property doesn't have fast internet even when you want to pay for it. The Internet is very slow that we can't even browse anything especially between 7 pm - 12 pm. No support agreement with internet provider, they can't call anyone to help in...More

    Helpful?
    Response from WUNICYGM, Guest Service Agent at Courtyard Houston-West University

    Thank you for taking the time to share your experience during your recent stay. Our goal is to provide a memorable hotel experience during your travels and it seems that we have fallen short of that goal. I apologize for the internet trouble that you...More

    Reviewed 14 March 2017

    Booked this stay on Saturday night for my sone and his two small children with Marriott points. Unfortunately he had to call front desk twice to try to get some resolution to the noisy neighbors that kept him awake most of the night. It seems...More

    Helpful?
    Response from WUNICYGM, Guest Service Agent at Courtyard Houston-West University

    I want to personally apologize for the inconvenience to your son and his children for the noise that was coming from the room of another guest. I have shared your comments with the appropriate departments so that this will be an isolated incident. We pride...More

    Reviewed 18 February 2017

    Each time I check in, I thoroughly check the mattress and linen. All was very clean and tidy. The bathroom sink on the other hand had a few long strands of hair. That was pretty gross. But that is my only complaint. Jay works at...More

    Helpful?
    Response from WUNICYGM, Guest Service Agent at Courtyard Houston-West University

    We are glad to know that you enjoyed your stay. Your feedback is very valuable to us. Jay would also like me to tell you thank you for your wonderful comments and let you know that it was his pleasure to have been of service....More

    Residence Inn Houston-West University
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    Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
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    Crowne Plaza Houston River Oaks
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$103 - US$275 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    Photos
    Traveller (12)
    Room & Suite (6)
    Dining (1)
    Pool & Beach (1)
    Nearby
    Nearby Hotels
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    .10 km away
     
    Crowne Plaza Houston River Oaks
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    .44 km away
     
    DoubleTree by Hilton Houston - Greenway Plaza
    873 reviews
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    Nearby Restaurants
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    Guadalajara Mexican Grill & Bar
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    .23 km away
    Qin Dynasty
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    .28 km away
    Nearby Attractions
    The Music Box Theater
    201 reviews
    .86 km away
    Rice Village Shops
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    1.34 km away
    Main Street Theater
    8 reviews
    1.40 km away
    French Country Wines
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    .78 km away
    Questions & AnswersAsk a question
    BigMacIain
    I try to get a good walk most evenings, usually 3-4 miles. Is this a good area for walking with proper sidewalks?
    18 April 2016|
    Answer
    Response from EdithK597 | Reviewed this property |
    It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this... More
    0
    Votes
    Room Tips
    "Its pretty central and there are lots of eateries in the area."
    Read review
    "Investigate the AC for sound & smell right away and choose another room if you sense any issues."
    Read review
    "I stayed on the first floor, close to parking, laundry, gym, pool, business center, and lounge."
    Read review
    "Quality Customer Service"
    Read review