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The Westin Houston Downtown

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#27 of 497 Hotels in Houston
Certificate of Excellence
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380 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Galveston, Texas
Reviewed 1 week ago via mobile

This hotel is minutes away from the Houston Aquarium. I have to say that the staff made our stay memorable. My 9 year old is terrified of elevators. The front desk agent, and security (Santana) helped us get access through the exterior stair access. This happened twice in one night, very helpful, and thoughtful. The room was nice, and clean....

Laguna Niguel, California
Reviewed 2 weeks ago

I spent 2 nights in this hotel to attend a business meeting and found my stay to be excellent. The hotel is almost boutique-like in that it was not as large as I expected from a large chain hotel. However, in keeping with the large chain expectations, it had all the necessary things for travelers, including a bar, restaurant and...

1Thank Rebecca Z
Houston, Texas
Reviewed 2 weeks ago via mobile

We stayed here New Year's Eve to attend a party nearby. Everything was top notch from the valet to room service. Check in was easy. Every single staff member we encountered was super friendly. The lobby was great. Nice bar area, restaurant and coffee shop. Room was spectacular. Easy access to ballpark, convention center , and Discovery Green. Strongly recommend...

1Thank rogerm001
Chicago, Illinois
Reviewed 4 weeks ago via mobile

I've stayed at the Westin Houston downtown a few times in the last month of so. Overall, the hotel is a decent business hotel. Rooms: 4/5. Large and comfortable. I've always gotten the corner suite which is nice and away from the elevator. Food / Room service: 3.5/5. Decent food. Nothing special. Service: 4.5/5. The staff are super nice and...

Thank Sam P
High Wycombe, United Kingdom
Reviewed 4 weeks ago

Booked late for an overnight stay. Top quality hotel, location - no fault there. The only area for improvement would be The Concierge - we were there for the Houston Space Centre (surely we're not unique), however they were unable to help and recommended we booked online.

Thank Cloud_Matt
Panama City, Panama
Reviewed 16 December 2016

Got to Houston for a Christmas party and looked for the easiest and most convenient Starwood property to the venue and found the Westin Downtown. After spending the night and totally relaxed the next morning having breakfast in the restaurant, I started to gaze at the surroundings and all seemed so familiar. Well, I had stayed at the same property...

Thank GlobeTvlr
Reviewed 1 December 2016

If you are in Houston on business or wish to be near the city's downtown landmarks or nearby the sports action, this is an excellent choice. The Astros or across the street in Minute Maid Park, the Rockets in the Toyota Center close by.

Thank warren D
Baltimore, Maryland
Reviewed 29 November 2016 via mobile

Hotel was very nice and updated. The staff was helpful and accommodating but stiff. I enjoyed the southwest egg roll at the bar which also serves a decent drink (not to weak but not to strong). Pretty quiet during my stay even with a wedding happening. Overall great stay.

Thank Jaste13
Reviewed 28 November 2016

This hotel attracts a largely business-traveler crowd, so staying there Thanksgiving week was very quiet. We got attentive, welcoming service from the valets, front desk (shout out to Rudy!) and the lovely lobby bartender who told us about the property owner on the tv show Billionaire Buyer. We were upgraded to a nice room on the second floor, which surprised...

1Thank Sarah D
Celina, Texas
Reviewed 21 November 2016

I stayed here for business in November 2016. I was entertaining a customer the night I was in town, and needed assistance in arranging transportation. I worked with Kyle Roberts at the concierge desk, and he made sure to arrange for a reliable, friendly ride to/from the event. He took care of the small details like ensuring the driver and...

1Thank So_It_Goes_16

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  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Houston Downtown,formerly Inn at the Ballpark, is conveniently located near many of Houston's attractions including George R. Brown Convention Center, Discovery Green (one of Houston's most visited parks), and for fans of the arts, The Hobby Center for the Performing Arts and the Houston Symphony. Treat yourself to a baseball game at Minute Maid Park, a concert at the Toyota Center, or a soccer match at the BBVA Compass Stadium - all located within blocks of our downtown Houston hotel.Our goal is that you leave our Houston Downtown hotel feeling better than when you arrived - stay on top of work in the business center, power up at your pace in our Westin Workout Fitness Studio, or eat well in our award winning restaurant, Vic & Anthony's. Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities. ... more   less 

Additional Information about The Westin Houston Downtown

Address: 1520 Texas St, Houston, TX 77002-3626
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: €182 - €343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Houston Downtown 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
At The Ballpark Houston
Hotel Style:
#15 Luxury Hotel in Houston
#64 Romantic Hotel in Houston
#75 Family Hotel in Houston
#109 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Houston Downtown staff and other travellers.
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Questions? Get answers from The Westin Houston Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a Junior Suite on the 1st floor facing the courtyard of the hotel which was great!”
 of 5 bubbles GlobeTvlr, 16 Dec 2016 | Read review
“Ask for a top floor room.”
 of 5 bubbles warrenD190, 1 Dec 2016 | Read review
“Higher Floor”
 of 5 bubbles So_It_Goes_16, 21 Nov 2016 | Read review
“Rooms facing Church would be quieter as church bells ring every day at 6am.”
 of 5 bubbles 280jeanettem, 13 Nov 2016 | Read review
“not on floors overlooking bar/lobby area”
 of 5 bubbles lindawZ885SS, 9 Nov 2016 | Read review
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