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Hilton Americas - Houston

Expedia.comUS$233*
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#5 of 504 Hotels in Houston
Certificate of Excellence
GreenLeadersPlatinum level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Americas - Houston
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2,603 Reviews from our TripAdvisor Community

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Showing 2,494: English reviews
Reviewed 28 October 2016

My stay was perfect, I never noticed the staff yet everything was always perfect from the start. I really liked the text messages checking to ensure my room was as expected, rate the service and ask any questions.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank shaneh486
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear shaneh486, Thank you for sharing your perfect stay with others on TripAdvisor. We are pleased you enjoyed our guest texting service. This has been very popular and well received from our guests since we started this feature a few years ago. We appreciate you staying with us and we hope we have the opportunity to serve you again. Regards,...

New York, New York, United States
Reviewed 27 October 2016

The hotel was SUPER expensive, presumably because of the conference. I can't ding the hotel too much for it since every other hotel in the area does the same. The check in process was smooth and I love the feature of being able to checkin online (similar to how you check in in advance for your flight) and I was...

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Helpful?
Thank Jamie K
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Jamie K, We appreciate you sharing your great stay at the Hilton Americas-Houston with others on TripAdvisor. We are pleased you enjoyed the convenience of our digital key feature which allows our guests to pick a room and go straight to their assigned room upon arrival, using their phone as a key to enter the room as well as...

Cibolo, Texas
Reviewed 27 October 2016

Checked in on a Sunday Afternoon and went very well staff was friendly and helpful. Self Parking was easy and great directions. Found room very easy. Room was very clean and comfortable. Would stay here again if business takes me there again.

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Helpful?
Thank Trevbmx
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Trevbmx, Thank you for sharing your great stay at the Hilton Americas-Houston with others. We are grateful for your business and we hope we have the opportunity to serve you again. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6016 I m: +1 281 802 0028 I h: +1 713 577 8000

Reviewed 26 October 2016

I stayed at the Hilton-Americas for 5 nights to attend a conference. Rooms were nice and well maintained. Amenities were good but not exceptional. Beds were comfortable. I was on the executive floor, which was nice. There is a private lounge with a few finger foods and drinks if you happen to be on the floor when it is open....

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Helpful?
Thank Rhonda L
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Rhonda L, Thank you for your feedback. We are the only hotel connected via to enclosed sky bridges to the George R. Brown Convention Center which makes our location extremely convenient for anyone who is attending events there. We appreciate you staying with us and we look forward to serving you again. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON...

Kiowa, Kansas
Reviewed 26 October 2016

Stayed at the Hilton the evening before going on a cruise out of Galveston. The stay was only 1 night but the hotel was great! Got checked in promptly and the parking garage is very accessible to the hotel via the skywalk. The pool/hot tub area was nice as was the deck. Beautiful views of downtown. My only small complaint...

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Helpful?
Thank Sahadi620
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Sahadi620, Thank you for taking the time to share your experience at the Hilton Americas-Houston with others on TripAdvisor. We apologize for the service you received at our front desk and we have shared your feedback with our team. We appreciate you staying with us and we look forward to serving you again. Regards, JACQUES D'ROVENCOURT General Manager HILTON...

Reviewed 26 October 2016 via mobile

A really lovely hotel with all the amenities that you would expect of a major metropolitan Houston. The downside is that Houston is so large there really isn't much downtown in terms of a focal city centre. This isn't the hotels fault and they compensate for this with an amazing shuttle service that will take you anywhere downtown in a...

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Helpful?
Thank Nicholas P
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Nicholas P, Thank you for your feedback. Soon, with the opening of Avenida Houston, our guests will experience an even more vibrant downtown. We appreciate you staying with us and we look forward to your return. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6016 I m: +1 281 802 0028 I h: +1 713 577...

Reviewed 25 October 2016 via mobile

Fairly standard room, clean with complete amenities. Towels could be thicker. Very friendly check-in. I had room service two nights and delivery was exceptional and the meals were prepared to order. It's clear that customer service is a top priority. Photo is seared salmon.

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Helpful?
2Thank David R
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear David R, Thank you for your review. We are so pleased to read how much you enjoyed room service. Thank you for the photo too! We appreciate you staying with us and we hope we have the opportunity to serve you again. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6016 I m: +1 281 802...

Lancaster, Pennsylvania
Reviewed 25 October 2016 via mobile

Nice hotel with helpful staff. Would recommend this place. Provided a suggestion on were to go for BBQ and driver came to pick up when we went to Lucky Bar. Nice park right outside the door of the hotel too. First time to Houston Texas and enjoyed my visit.

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1Thank John_M_1999
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear John_M_1999, We appreciate you staying with us and for your recommendation to others. We hope to be your hotel of choice should your travels bring you back to Houston. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6016 I m: +1 281 802 0028 I h: +1 713 577 8000

Sugar Land, Texas
Reviewed 25 October 2016 via mobile

My husband had a work conference there, so we stayed for two nights. The breakfast in the executive lounge was filling and the rooms were roomy and clean. The location was within walking distance to many downtown activities. My only complaint is that the toilet clogged and had some issues. However, the maintenance staff fixed the issue.

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Helpful?
Thank hksusie123
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear hksusie123, Thank you for your review and for highlighting our fantastic location. We are grateful to have had you as our guest and we hope we have the opportunity to serve you again. Regards, JACQUES D'ROVENCOURT General Manager HILTON AMERICAS-HOUSTON t: +1 713 577 6016 I m: +1 281 802 0028 I h: +1 713 577 8000

Hidalgo, Texas, Usa
Reviewed 24 October 2016

One of the best hotels I have stayed with a 5 star hotel for me, best hotel near BBVA Compass Stadium, great service with luxurious rooms and a great indoor pool. I will be staying there every time i visit Houston and there's a soccer match. Another plus is that everything is near and even walking distance to many places.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jesus C
HiltonAmericas, General Manager at Hilton Americas - Houston, responded to this review

Dear Jesus C, We appreciate you considering us as one of the best hotels you have ever stayed at. Our convenient location and great service helps to make a fantastic experience for our guests. Thank you for staying with us and we look forward to serving you again on your next visit to Houston. Regards, JACQUES D'ROVENCOURT General Manager HILTON...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011. Featuring 1600 Bar + Grille for breakfast, lunch and dinner, the very popular Lobby Bar, the State of Texas' largest Starbucks serving the Reserve selections, Pappasito's Cantina, In-Room Dining, the full service Skyline Spa & Health Club and FedEx Office. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Hotels & Resorts Award of Excellence for service and quality for six consecutive years. ... more   less 

Additional Information about Hilton Americas - Houston

Address: 1600 Lamar, Houston, TX 77010-5012
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €146 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Reservation Options:
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Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton
Hotel Style:
#1 Green Hotel in Houston
#1 Spa Hotel in Houston
#1 Family Hotel in Houston
#5 Business Hotel in Houston
#5 Luxury Hotel in Houston
#7 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Americas - Houston staff and other travellers.
29 questions
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San Antonio, Texas, United States
over a year ago
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10 months ago
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over a year ago

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Questions? Get answers from Hilton Americas - Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Discovery Green view, else you may get a view of the convention center roof”
Eosphotog, 27 Apr 2017 | Read review
“Get a view of the Park”
bigdoles, 25 Apr 2017 | Read review
“Beds are luxurious and comfortable”
DavidMabelle, 17 Apr 2017 | Read review
“I was very surprised that my room was close to the elevator and was very quiet!”
reginah599, 12 Apr 2017 | Read review
“Before travelling, get Hilton Honors membership and enjoy benefits”
rajat_nda, 3 Apr 2017 | Read review
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