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Homewood Suites by Hilton HOU Intercontinental Airport

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#158 of 499 Hotels in Houston
Certificate of Excellence
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326 Reviews from our TripAdvisor Community

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Showing 315: English reviews
London, United Kingdom
2 reviews
Reviewed yesterday NEW

This hotel could do with some improvements, and general staff retraining. The complimentary breakfast should include healthy selection for guest, and more importantly cleanliness should be at the heart of their service. Front desk staff need to adopt a warm and welcoming approach.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank hally485
Dallas, Texas
1 review
Reviewed 1 week ago

The hotel is a good value, relatively clean. You can tell that the renovation in progress is needed as it is a little long in the tooth. Breakfast was decent and filling. The staff is very helpful and friendly.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank hudsonb217
Pittsburgh, United States
1 review
Reviewed 2 weeks ago

Stayed in this property Nov 16, 2016. It was terrible. Construction made the lobby unusable and unsafe from noise, tripping, and dust hazards. Check-in staff novice and unprofessional, check-out person better. Food was atrocious and gym facility incomplete in terms of equipment. Internet did not function properly, room equipment outdated and bathroom had bugs.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 248petrb
Spring, United States
1 review
Reviewed 2 weeks ago

They did not have my reservation information correct. They lied about having a kitchenette. The water was brown and I do have pics. The staff was rude and questioned my service animal. Yes I am disabled.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 937quiannac
Cleveland, Ohio
1 review
Reviewed 3 weeks ago

Good hotel with convenient airport location. Check in person was polite and friendly. Room was nice. Homewood is a good brand for extended stays and their pricing is often lower than other Hilton brands for what is a bigger better room.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank williamcY7444BI
Mifflinburg, Pennsylvania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This property is fairly close to the airport but there are properties that are closer. I stayed here so that I didn't have to fight traffic for an early flight. I found the room to be pretty dingy and not in great shape. If my stay had been more than one night, I would have stayed the night and moved... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank dajaho
Athens, Greece
Level Contributor
223 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 25 October 2016 via mobile

I was only here for one night which was a pity as I loved the feeling of a small apartment. You have everything you need if you would like to do self catering and the bed was very comfortable and bathroom good Wifi was free for basic service and upgradable if you wanted a faster service Staff very professional and... More 

Helpful?
Thank go2mike
Maurice S, General Manager at Homewood Suites by Hilton HOU Intercontinental Airport, responded to this review

Thanks go2mike... We appreciate your feedback... More 

Denver, Colorado
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016

Close to the airport but far enough away to get terrific sleep in my suite. All business at this location with very helpful and professional staff on site. I can rely on this location to deliver a relaxing evening and productive days work.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank patrick m
Maurice S, General Manager at Homewood Suites by Hilton HOU Intercontinental Airport, responded to this review

Thank you Patrick M for your feedback. We appreciate you and your business. More 

Meriden, Kansas
1 review
Reviewed 24 October 2016

The hotel was under remodel when I stayed but the beds wasn't comfortable, hallways had no a/c , my room the first night had no a/c, the employee the first evening in the social event area wasn't the most Pleasant person. I had to go the the front desk each day to get a new key to get in the... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Q3077TWmarkg
Maurice S, General Manager at Homewood Suites by Hilton HOU Intercontinental Airport, responded to this review

Dear Q3077TWmarkg We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great... More 

Houston/Intercontinental Airport, United States
1 review
Reviewed 21 October 2016

No warning on construction at property, even though I booked with hilton.com Airport shuttle only runs at the top of the hour for a 10 minute trip to the airport. No coffee for in room coffee maker, front desk clerk during check in looked like someone that walked in off the street, no name tag.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Thomas R
Maurice S, General Manager at Homewood Suites by Hilton HOU Intercontinental Airport, responded to this review

Thank you Thomas R. I apologize that you were not satisfied with your stay. Our website list the renovation alert not sure why it did not show on your end. No coffee in the room? Shame on us. Had you notified any team member, we would have rectified that for you. Lastly, we have new team member who are waiting... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the hub of the Greater Greenspoint Corporate District the Homewood Suites Houston Airport Hotel is the ideal accommodations option for anyone traveling to Houston on business or for pleasure. Our hotel is located 5.9 miles from Houston George Bush Intercontinental (IAH) Airport. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and the Welcome Home evening reception, featuring a complimentary meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Studio, one- and two-bedroom suites feature separate living and sleeping areas with a full-sized refrigerator, microwave and coffeemaker. Feel at home in suites featuring a separate living area, full-sized sofabed, a comfortable chair, high-speed internet access and two 42-inch flat screen televisions with cable and movie channels.Our well appointed Homewood Suites hotel is an upscale, all suites hotel with 64 suites, ideal for extended stay. Make Yourself at Home!® with our Services and Amenities. ... more   less 

Additional Information about Homewood Suites by Hilton HOU Intercontinental Airport

Address: 1340 N Sam Houston Pkwy E, Houston, TX 77032-2932
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €81 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton HOU Intercontinental Airport 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Hou Intercontinental Airport Hotel Houston
Homewood Suites Houston
Homewood Houston
Houston Homewood Suites
Hotel Style:
#77 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton HOU Intercontinental Airport staff and other travellers.
2 questions
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Calgary, Canada
over a year ago
Calgary, Canada

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Questions? Get answers from Homewood Suites by Hilton HOU Intercontinental Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is best if you dont want to hear foot steps above you.”
 of 5 bubbles katth2013, 20 Oct 2016 | Read review
“First floor rooms on the right wing are easiest to get into from the poor parking area.”
 of 5 bubbles Burt0nB, 22 Aug 2016 | Read review
“Stay on 3-5 floor away from elevator”
 of 5 bubbles rolanda598, 16 Jan 2016 | Read review
“Anywhere is fine, but it's a long walk from the lobby to any room.”
 of 5 bubbles mongo83bg, 13 Oct 2015 | Read review
“None available”
 of 5 bubbles hotelmavin, 16 Aug 2015 | Read review
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