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We wanted to visit NASA, so to save time we booked a room in extended stay just opp to our destination. Room was of a decent size, we had refrigerator, micro wave and a stove. Checking in was done just in mins. There was complementary...More
Response from 00esa, Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded 4 weeks ago
Thank you for taking the time to evaluate your stay. It is good to know that you liked your well-equipped room and our convenient location which was perfect for your needs. However, we are sorry for the cleanliness issues you had in your room and...More
We were here on a mission and wanted somewhere clean, good, of great amenities and most importantly quiet. This hotel has it all and more. Our first meeting with the reception was completely warm and relaxing as receptionist gave us all the information we needed...More
I've written hundreds of reviews and never given a 1 anywhere. This stinking, cheating chain I will never stay at again. We went to work on a Harvey House and booked a stay there. The website showed a pool, we did not check to see...More
Response from 00esa, Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded 11 October 2017
Thank you for choosing to stay with us on your trip to the area. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we...More
Stayed at Nasa location. Olga at the front desk was nice. Christin W and whoever the guy was at the desk were absolutely awful. I was staying there for nearly a week due to the hurricane. I got a call from the guy saying I...More
Thank Anthony W
Response from 00esa, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded 7 September 2017
Anthony, thank you for providing feedback about your stay at our hotel. We're disappointed that you encountered service problems and we were unable to resolve them to your satisfaction. Even more distressing is the fact that you were met with anything other than friendly service...More
My stay was really good. Christyn Washington at the front desk help me to get some chairs for my desk because they where missing when I checked in but she corrected the issue with due diligence. Olga the General manager handle her property very professionally....More
Response from 00esa, General Manager at Extended Stay America - Houston - NASA - Johnson Space CenterResponded 2 September 2017
Johnson, thank you for writing such a lovely review about your experience at Extended Stay America. We are thrilled to read about the great service you received from Christyn and how her actions exceeded your expectations. Please be assured we will share your compliments with...More
US$76 - US$104 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Texas Gulf Coast >
Also Known As
Extended Stayamerica Houston-Johnson Space Hotel Clear Lake City ,