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Four Points by Sheraton Houston Greenway Plaza

Orbitz.comUS$151*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$179*
US$151*
US$179*
US$151*
US$179*
US$151*
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Four Points by Sheraton Houston Greenway Plaza
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279 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Houston Greenway Plaza
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Showing 262: English reviews
Reviewed 23 July 2016 via mobile

The customer service was so wonderful Mr. Wellington at the front desk a wonderful people person. This is my favorite hotel hands down. My family and I will be back. Mr. Gus was very helpful to my family and I. I want to thank the whole staff at 4 points

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Helpful?
Thank Brittany D
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Brittany D, Thank you for sharing your experience with us. We are pleased to read that you enjoyed your overall stay at the Four Points by Sheraton Greenway Plaza including the service you received. I am thrilled to share your specific feedback regarding the memorable service received from Wellington and Gus with the entire team and specifically with the...

Reviewed 23 July 2016 via mobile

This is my favorite SPG property when working at the Texas Medical Center. Uber is only about $8-10 one way, so you don't need a car. Pro: There are a few good restaurants nearby: Kata Robata, Queen Vic, and there is a whole foods a mile up the road. The staff here is friendly, and the rooms are perfectly fine....

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Helpful?
Thank Sean B
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Sean B, Thank you for the feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza. We appreciate your business when in the area to work at the Medical Center. The hotel is currently in the process of updating all of our guest room mattresses. We are thankful for your comment on the bedding. On behalf...

Reviewed 22 July 2016

Deborah and Sarah provided superior service during our stay! We came for business and our rooms were very clean and it felt good coming to the bar after a long day greeted with friendly staff the entire time. This is definitely the place the stay everytime!

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Helpful?
Thank sunny g
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Sunny G, Thank you for choosing to stay with us at the Four Points by Sheraton Greenway Plaza and for sharing your feedback. We are very grateful to hear that you enjoyed the stay and in particular the memorable service you received from Deborah and Sarah. Both Deborah and Sarah are valuable member of the Four Points team and...

California
Reviewed 21 July 2016 via mobile

I would rate the rooms a so so. Cleaning issues were present. Staff are top notch! Very service oriented. Had some issues at the hotel but I will propably come back! Pool is small and near the road with ALOT of noise so not a very relaxing place! No suites or larger rooms. Location was good and the hotel has...

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Helpful?
Thank Tony834
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Tony834, Thank you for sharing some feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza. We are pleased to hear that you enjoyed the service received while staying however disappointed that we could not completely satisfy you. The feedback shared with us regarding some of the challenges you faced while a valuable guest of ours...

Austin, Texas
Reviewed 21 July 2016

This is my second visit to this hotel and I'm a little surprised it's a 3 star hotel. The staff were fine, but on this second visit I found hair from the room attendant on my bedding and bathroom. Today when I came back to my room, the toilet paper was folded and there were 2 new washcloths, but my...

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Helpful?
Thank boydsa
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Boydsa, Thank you for sharing your experience and providing feedback regarding a recent stay at the Four Points by Sheraton Greenway Plaza. We are disappointed to hear that you experienced the issues mentioned. The feedback provided will allow us to learn from the shortfalls to avoid them in the future and we appreciate you helping us to improve the...

Texas
Reviewed 19 July 2016

We stayed at the Sheraton Greenway one night. The Hotel is in need of a lot of TLC -- torn carpets, trash by the back entrance, general maintenance needs. The staff was friendly and helpful. All in all, this is a property we would visit again as it seemed like they were in the beginning of some improvements. The hotel...

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Helpful?
Thank chuckstertx
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Chuckstertx, Thank you for being our guest recently and for sharing your feedback here. I'm please to hear that you enjoyed the service from our team and the value of the hotel for the price. Our team works very hard on constantly making changes at the hotel to improve the guest experience. Your feedback will help us along this...

Reviewed 18 July 2016

Stayed on the 8th floor and never heard a sound. Room was clean and adequate. The personnel of this place makes the stay totally above average. First night I asked where to go nearby for late night meal. Asked why I did not used the Pub. I turned around and went for it. Earl was the sole person doing it...

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Helpful?
Thank Tricuspid
Dan W, General Manager at Four Points by Sheraton Houston Greenway Plaza, responded to this review

Dear Tricuspid, Thank you for choosing to stay with us at the Four Points by Sheraton Greenway Plaza and for sharing your experience with us. I am very pleased to read that you enjoyed your stay with us and in particular your bar/restaurant experience with us. Our Food and Beverage team have worked very hard to improve the guest dining...

Fort Worth, Texas
Reviewed 18 July 2016

Sheraton has multiple properties that are close to the offices in Houston. This property has the nicest employees from the front desk to the restaurant to the room service. Lera provided excellent service. The hotel is an older hotel and they are doing a great job of renovating with the lobby and restaurant completed. This is my go to place...

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Helpful?
Thank mattben88
Reviewed 18 July 2016 via mobile

I stayed for 3 days, ate at the bar. The place is clean. The staff has a good attitude, and helpful. Lera in particular was nice and funny. She works at the restaurant. I tried the hot chicken wings and it was delicious.

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Helpful?
Thank emadeldeen e
Reviewed 16 July 2016 via mobile

Just wanted to commend Crystal Auzenne and Lord Ukachi for taking time out to help a stranger to the area. I was in Houston on personal business for the weekend and these two members of the Four Points staff went the extra mile to give me great recommendations for the nightlife in the area. A great staff makes for a...

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Helpful?
Thank Bruce S

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Houston Greenway Plaza is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby and just 4 miles from NRG Stadium. The rooms are well-appointed and feature upscale amenities. ... more   less 

Additional Information about Four Points by Sheraton Houston Greenway Plaza

Address: 2828 Southwest Freeway, Houston, TX 77098-4502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €96 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Houston Greenway Plaza 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Four Points By Sheraton Houston Southwest Hotel Houston
4 Points By Sheraton Houston Southwest
Four Points Houston Southwest
Houston Four Points
Houston Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Houston Greenway Plaza staff and other travellers.
7 questions
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Frisco
6 months ago
Lafayette, Louisiana
3 months ago
Altona
5 months ago
Orange Park, Florida
8 months ago

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Questions? Get answers from Four Points by Sheraton Houston Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up, the more beautiful the view!”
911lunag, 9 Apr 2017 | Read review
“There are ZERO”
travelmandfw, 1 Apr 2017 | Read review
“wonderful views, and dog park, outdoor plaza, farmers market {levy park} is going to be awesome!!! So convenient.”
louisgarcia77833, 10 Mar 2017 | Read review
“8th and 9th floor, freeway side, gives beautiful night and day views. I was able to leave curtains open and still get dressed!🙄😏”
felecial90, 14 Feb 2017 | Read review
“Ask for rooms away from the freeway!”
garyd58, 2 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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