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Royal Sonesta Houston Galleria

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#14 of 499 Hotels in Houston
Certificate of Excellence
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Royal Sonesta Houston Galleria
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923 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Sonesta Houston Galleria
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Showing 841: English reviews
Vancouver, Canada
Reviewed 3 weeks ago via mobile

Standard minor upscale hotel. Extremely clean rooms, extra nice staff (for me at least). No dumb hidden fee stuff. Not overly expensive either. Seemingly above normal hotel standard bedding and sheets. Pool, fitness, business center and a few restaurants in house.

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Helpful?
Thank james g
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear James, It was a pleasure to welcome you to Royal Sonesta and we thank you for the wonderful comments. It warms us to know that the efforts of our Housekeeping team helped you feel so at home, as did the genuine hospitality of our Front Desk and Lobby team. We are delighted you had an opportunity to explore and...

Smithfield
Reviewed 4 weeks ago

Great location close to everything and easy access to highway! The hotel was clean and well maintained. Staff was friendly and helpful. The gym was very nice with new equipment and very clean. Loved that room service was available 24 hrs.

Review collected in partnership with this hotel
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Helpful?
Thank defp9900
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear defp9900, At Royal Sonesta Houston we always appreciate being able to help our guests maintain their fitness regimes while on travel and it delights us to read that you made great use of our top floor fitness room. After burning the calories, little beats a healthy meal and as you discovered, our culinary team offers a tasty solution twenty...

Nacogdoches, Texas
Reviewed 4 weeks ago

The hotel is very nice and in a great location. All the folks that worked there were friendly and helpful. I would recommend this place to anyone looking to have a good time and stay in a comfortable room.

Review collected in partnership with this hotel
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Helpful?
Thank Billy D
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Greetings Billy, Our Galleria neighborhood is hard to beat with so many attractions, restaurants, and shopping venues within just a short distance. We are delighted to read that our address served you well and that our team made you feel so welcome as you settled back in at the end of each day. We appreciate your glowing review and any...

Maple Grove, Minnesota
Reviewed 4 weeks ago

Clean, comfortable rooms. Very friendly staff. Super room service food! I would recommend this hotel and would stay there again. Super location, you can walk to the shopping center. Valet service was a nice perk.

Review collected in partnership with this hotel
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Helpful?
Thank Deb B
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Deb, Greetings in Minnesota, and thank you for joining us on your recent visit to Houston. We were thrilled to find your marvelous review and we are delighted your visit with us was such a treat. Your comments regarding our Royal Sonesta colleagues are most appreciated and on behalf of all of us at the hotel, we hope you...

Houston, Texas
Reviewed 4 weeks ago

From the front desk, to the cleaning team, this place is very customer service oriented. Nice fresh decor and fair pricing! Eco friendly hotel! Great Shampoo and Conditioner dispenser that eliminates waste and use of plastic bottles. This is a great quality of this hotel.

Review collected in partnership with this hotel
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Helpful?
Thank EVgoodtraveler
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear EVgoodtraveler, We are delighted that you enjoyed so many of the extra touches and that you valued our efforts to minimize our carbon footprint. Your kind words regarding our Royal Sonesta colleagues are most appreciated and on behalf of all of us at the hotel, we hope you can join us again one day soon. If we can offer...

Odessa, Texas
Reviewed 4 weeks ago

We had a Beautiful & Wonderful stay!! Rooms, Beds, Robes, Food, Service was Awesome!! 4 thumbs up 👍🏼👍🏼👍🏼👍🏼!! Concerige Milton was Great, he took very good care of us. Whatever we needed the staff was friendly and very helpful. I do highly recommend the Royal Sonesta Houston Galleria to anyone that is staying in Houston.

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Helpful?
Thank Family L
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Family L, Your review brings a smile to our face and we are thrilled that you and yours so thoroughly enjoyed your visit with us. Your comments regarding Milton, one of many shining stars among our Royal Sonesta colleagues are most appreciated and have been celebrated with him and the team. We thank you once more for your wonderful...

Reviewed 5 weeks ago via mobile

The Royal Sonesta is very we maintained, and priced well, on some travel sites. The room was clean and comfortable, the parking garage is convenient, self parking is pretty expensive for being self parking. The Valet parking seems reasonable at like 8 bucks extra. You stop in front get out your stuff, and give them the keys. The valet parking...

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Helpful?
Thank Rendell W
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Rendell W, It was a pleasure to have you as our guest during your recent visit to Houston and we thank you for investing the time to share your comments. It warms us to read that you were able settle into our spacious rooms in comfort and that you found the hotel as a whole so welcoming. We appreciate...

Coon Rapids, Minnesota
Reviewed 12 January 2017 via mobile

I have never stayed at such an incredible place. Service was truly outstanding!! Tim Manriquez, Mercedes Arevalo, Miguel Diaz-Baez, Luis Aguilar, Ryan and Milton were outstanding amount many others. They bent over backwards to make sure I was happy as a clam. I was greeted with a glass of Chardonnay and a Goodie plate every evening in the Club Lounge...

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Helpful?
Thank ljschmidt
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear ljschmidt, Welcome to the Sonesta family! It was a pleasure to host you and your fellow conference-attendees and we thank you for taking the time to share your comments. We are delighted to read that you enjoyed being spoiled in The R Club, our concierge floor which provides guests with extra treats each morning and evening, and we appreciate...

Evansville, Indiana
Reviewed 12 January 2017

This is a nice hotel with a friendly helpful staff. The room was well appointed but the bath was smaller than expected. The location is wonderful. It is a safe, clean, area with valet parking and self parking available. The bar and restaurant are nice as well. There are nice restaurant choices within close walking distance and it is approximately...

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Helpful?
Thank dcetraveling
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear dcetraveling, As you discovered, when in Houston, one must explore the culinary delights offered by our local restaurants and we are delighted to read that you made it a point to enjoy those in the Galleria area, including our own ARA. We thank you for sharing your detailed review, and most notably your wonderful comments regarding our team. It...

Winnipeg
Reviewed 11 January 2017

great location and great staff. concierge staff especially good. very desirable location. front desk staff very efficient. restaurant staff friendly and efficient. front door staff very nice. reservation people very good. overall likely to return here when in houston.

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Thank lenpod
Management_Team_365, General Manager at Royal Sonesta Houston Galleria, responded to this review

Dear lenpod, We are thrilled to read that our Royal Sonesta colleagues won your heart and we thank you for sharing a review that highlights so many of our colleagues in the various departments of the hotel. It was a pleasure to host you and we look forward to you making yourself at home with us again when you next...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Casual sophistication with modern appeal are what you’ll find at the Royal Sonesta Houston Galleria. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at the Royal Sonesta Houston Galleria hotel. ... more   less 

Additional Information about Royal Sonesta Houston Galleria

Address: 2222 West Loop S, Houston, TX 77027-3502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €118 - €271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Houston Galleria 4*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Travelocity, Priceline, Hotels.com and Jetsetter so you can book your Royal Sonesta Houston Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#9 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#48 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta Houston Galleria staff and other travellers.
16 questions
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Questions? Get answers from Royal Sonesta Houston Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to book the Concierge Level rooms”
 of 5 bubbles jali326, 3 Feb 2017 | Read review
“Our room was not overly spacious, but it was clean and comfortable.”
 of 5 bubbles 393debb, 21 Jan 2017 | Read review
“Francis in concierge great”
 of 5 bubbles lenpod, 11 Jan 2017 | Read review
“Ask for higher level rooms”
 of 5 bubbles ArdhiR, 4 Jan 2017 | Read review
“High floors away from the elevators.”
 of 5 bubbles 362ryanh, 31 Dec 2016 | Read review
5 of 5