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Royal Sonesta Houston Galleria

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#15 of 501 Hotels in Houston
Certificate of Excellence
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Royal Sonesta Houston Galleria
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964 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Sonesta Houston Galleria
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Showing 880: English reviews
Metuchen, New Jersey
Reviewed 1 week ago

I like the people who worked at the hotel and the room was good. There were two things that could be improved. The restaurant was good for breakfast. Went there for dinner and thought the menu was limited. Our server recommended the chicken and that was good. There was nothing else on the menu that we wanted to come back...

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Helpful?
Thank stushloss
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear stushloss, Greetings from The Galleria and thank you for sharing your review. It always delights us to read when our Royal Sonesta colleagues have made such an impression and we are thrilled to learn that everyone made you feel so welcome. We appreciate your comments regarding ARA, and while we regret that the menu may not have been your...

Morristown, New Jersey
Reviewed 1 week ago

Royal Sonesta is always my first choice when visiting Houston. The Concierge lounge in unbeatable. The service is top notch everywhere in the hotel. The beds are incredible comfortable. The restaurant could use some more choices but the food is top notch.

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Thank charles_link
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Charles, We are thrilled to have you as part of our Royal Sonesta family and we thank you for allowing us to serve as your home-away-from-home whenever you find yourself in Houston. We appreciate your kind words regarding the R Club Lounge and the welcoming hospitality of our team, and if you have not yet done so, we invite...

Durango, Colorado
Reviewed 2 weeks ago via mobile

It was a great stay have very comfortable beds wife loved the pillows! Not a problem with the hotel. Just one thing tho when you pay as much as they ask you shouldn't have to pay for parking! It's ridiculous that even when staying the night at the hotel you have to pay $22 for self parking and $35 for...

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Helpful?
Thank Derrick024
Management_Team_365, General Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Derrick, Houston is a city with some of the finest medical facilities available and we often have the opportunity to welcome family and loved ones visiting patients nearby, or patients themselves who may be recovering for a day or two before traveling home. We are delighted that you and your wife felt so settled in with us and that...

New Orleans, Louisiana
Reviewed 2 weeks ago

The hotel was perfect. Friendly staff, and knowledgeable of the hotel. Dining at the hotel was incredible and had everything you need. I am going to stay here again next time we go to Houston. Great location to shopping and the NRG stadium. We couldnt stop saying we cant wait to come back to this hotel, so I know we...

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Thank Mike A
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Mike, We love to find reviews like yours and we thank you for taking a moment to share your feedback. We are thrilled that your visit included a culinary experience at ARA, our in-house restaurant which offers the finest in local ingredients and sourced products. On behalf of all of us at the hotel, and our team at ARA,...

Reviewed 2 weeks ago via mobile

I had a very nice stay at the Royal Sonesta Houston.The hotel was very clean and the staff was polite and very helpfull.I have to say Milton and Rita who worked the Club Lounge were very friendly and helpful.The food, the set up and their friendly personality made for a nice hotel stay.After my stay i would definitely come back...

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Thank Rene M
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Rene, We are always thrilled to read when a guest would plan to return and we hope you have the opportunity to do so in the weeks and months ahead. We appreciate your wonderful review, especially your warm comments regarding Milton and Rita who were both glowing when they learned of your feedback. Once more, the pleasure was ours...

San Jose, California
Reviewed 2 weeks ago via mobile

Traveled to Houston to attend a conference at this hotel and was not only pleasantly surprised, but pleasantly flabbergasted. The rooms were large and clean and actually had more outlets than I needed. And I'm from the Silicon Valley, I need LOTS of outlets. Every staff member was courteous and clearly proud of the product. And while I didn't get...

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Thank 1st_Negative
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear 1st_Negative, We are delighted to have won your heart and thrilled that our hotel served as the perfect home-base for your travels to Houston. We appreciate your kind comments regarding the welcoming hospitality provided by our Royal Sonesta colleagues and our culinary team was overjoyed to learn that you so thoroughly enjoyed your dinner. Once more, we were elated...

Reviewed 2 weeks ago via mobile

This hotel is just amazing in all aspects of service. We had a conference and the level of attention to the venue and friendly/happy service was refreshing. The hotel is beautifully renovated with clean modern rooms. Thank you Miguel to you and your team who worked around the clock during the conference: thank you Milton in the club lounge for...

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Helpful?
Thank Bobbie B
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Bobbie, Greetings from Houston and thank you for sharing your wonderful review. It was a delight to host you and your fellow conference-attendees and we thank you for taking the time to share your thoughtful review. Miguel and his team are shining stars and as you discovered, they take a vested interest in ensuring that each event is transformed...

Boston, Massachusetts
Reviewed 2 weeks ago via mobile

Modern and renovated hotel in Galleria section of Houston. Great welcome by friendly staff and good service in all areas. Guest room is comfortable and has nice touches like refrigerator and laptop safe. I attended a meeting here and all meeting space is also newer. Good location and easy access to either airport. Great stay and would return!

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Thank KJCbos
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear KJCbos, It was a pleasure to welcome you and your fellow travelers to our hotel and we hope that your meeting was a great success. While it always warms us to know that our innovative design and comfortable rooms have made an impression, we know it’s the welcoming spirit of our colleagues which makes our hotel stand out among...

Beaumont, Texas
Reviewed 2 weeks ago

We had a group of 10 rooms for friends to attend the Houston Livestock and Rodeo Bar-B-Q Cook Off for 3 nights. We had great drinks in the bar, wonderful...very clean and nicely appointed rooms, and a super friendly staff. Kind of wish I lived there......

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Thank Sheri A
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear Sheri, Wishing you could live here is certainly the biggest compliment we could ask for! We thank you for sharing such a lovely review and we thank you and everyone in your group for allowing us to serve as your home-away-from-home for the Livestock and Rodeo events. On behalf of all of us at the hotel, we hope that...

Dallas, Texas
Reviewed 2 weeks ago

They missed my call, so they sent someone to my room with water and asked if needed anything else. I said I forgot my toothbrush, so the guest service staff went back, brought dental kit and delivered to my room. Now that's what I call guest services.

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Thank sms376
Management_Team_365, Manager at Royal Sonesta Houston Galleria, responded to this review

Dear sms376, As you discovered, our Royal Sonesta colleagues love nothing more than to ensure that each of our guests are resting in comfort and we are thrilled that you felt well attended to while visiting our Galleria hotel. We appreciate you taking the time to share your magnificent review and we hope that you will have the chance to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Casual sophistication with modern appeal are what you’ll find at the Royal Sonesta Houston Galleria. Our AAA-rated Four Diamond property is at the heart of it all with dining and entertainment all within close reach. A premier destination among area hotels, Houston Galleria is yours to explore when you stay with us. Settle into our Galleria hotel in any one of the 485 freshly revamped guest rooms and suites—all thoughtfully appointed with your comfort in mind. Host a meeting, throw a gala or say “I do” with over 50,000 flexible square feet to choose from—an ideal spot for hotels near the Galleria in Houston, TX. Wind down with a cocktail at Axis Lounge or indulge in the globally inspired, locally wired fare at ARA restaurant. From the laid-back atmosphere and state of the art amenities to fine dining and location, our hotel in Houston Galleria is the perfect place to work, gather, rest or retreat. It’s all here at the Royal Sonesta Houston Galleria hotel. ... more   less 

Additional Information about Royal Sonesta Houston Galleria

Address: 2222 West Loop S, Houston, TX 77027-3502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €117 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Houston Galleria 4*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelsforEveryone, Priceline, Sabre Hospitality Solutions, Travelocity and Jetsetter so you can book your Royal Sonesta Houston Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental
Hotel Style:
#9 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#48 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta Houston Galleria staff and other travellers.
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Questions? Get answers from Royal Sonesta Houston Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms that face the nearly relentless I-610 traffic noise.”
 of 5 bubbles mainemountainbear, 16 Mar 2017 | Read review
“All of the rooms are spacious and comfortable. We've been staying here the last 3 years and have always been extremely pleased with the rooms and service.”
 of 5 bubbles SheriA493, 7 Mar 2017 | Read review
“City view rooms are great - but they all are great.”
 of 5 bubbles P2746CGjohnh, 4 Mar 2017 | Read review
“My room was great!”
 of 5 bubbles 312kristined, 28 Feb 2017 | Read review
“Higher floor was quiet.”
 of 5 bubbles bohemian1119, 27 Feb 2017 | Read review
5 of 5