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Royal Sonesta Houston Galleria

9.1 km from Houston centre
  • Free Wifi
  • Pool
  • Restaurant
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Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE US$230 US$451*US$221*View Deal
US$451*US$221*View Deal
US$451*US$221*View Deal
2222 West Loop S, Houston, TX 77027-3502
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02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews self parking beautiful hotel houston galleria the club lounge room service business meeting staying at this hotel comfortable rooms hotel restaurant checking out ara amina concierge valet loop convention ballroom
    Reviewed 3 days ago via mobile

    Stayed here on the 19th floor facing the freeway. The room was clean and beautifully decorated in understated neutrals. I had a room with 2 queen beds & the room was spacious. It was nice to have a mini fridge in a high end hotel...More

    Helpful?0
    Reviewed 4 days ago

    They accidently deactivated our key cards (though we still had reservations for another 24 hrs). After telling us they would send people up multiple times, we ended up going down to get a card to get back in our room. There was no one to...More

    Review collected in partnership with Sonesta
    Helpful?0
    Response from Management_Team_365, Manager at Royal Sonesta Houston Galleria

    Dear Sheri, It is always a pleasure to welcome back old friends and we thank you for choosing to settle in with us during your most recent visit. What you have described is certainly not reflective of the experiences we wish to create and we...More

    Reviewed 4 days ago

    My family had a wonderful stay all the staff was very kind and helpful. The rooms were well keep and supplies were on point. We will be returning in the future and hope we have longer to stay next time.More

    Review collected in partnership with this hotel
    Helpful?0
    Response from Management_Team_365, Manager at Royal Sonesta Houston Galleria

    Greetings Rachel, It was a pleasure to have your family meet ours and we thank you for taking the time to share your wonderful review. We are delighted that the welcoming spirit of our team and our well-appointed rooms made you feel so comfortable and...More

    Reviewed 4 days ago

    Tried to order room service, who apparently was unavailable, and was told they would call me back. Never got a call. Called to have room service take care of the room. After 3 hours had to call again to get house keeping to show up....More

    Review collected in partnership with Sonesta
    Helpful?0
    Response from Management_Team_365, Manager at Royal Sonesta Houston Galleria

    Greetings jcF1511YV, At Royal Sonesta, we value guest feedback as it allows us to know what guests most loved about being with us and how we can elevate the guest experience even further. Upon receiving your comments on our guest satisfaction survey, I tried to...More

    Reviewed 5 days ago

    I had a great time, the food in the club lounge was excellent as well! The room was very clean and they had a personalized message and snacks & beverages for me waiting in the room. Beautiful view and excellent service!More

    Review collected in partnership with Sonesta
    Helpful?0
    Response from Management_Team_365, Manager at Royal Sonesta Houston Galleria

    Dear Tony, Greetings from Houston and your friends in the R Club. It was a joy to have you with us and we are elated that you so thoroughly enjoyed your concierge floor experience, which as you discovered includes many culinary delights as well as...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Photos
    Dining (52)
    Room/Suite (38)
    Hotel & Grounds (18)
    View from Room (17)
    Nearby
    Nearby Restaurants
    Caracol Coastal Mexican
    413 reviews
    .36 km away
    Kenny & Ziggy's New York Deli
    830 reviews
    .17 km away
    Maggiano's Little Italy
    417 reviews
    .18 km away
    La Table
    96 reviews
    .43 km away
    Nearby Attractions
    The Galleria
    3,619 reviews
    .76 km away
    Water Wall
    918 reviews
    .96 km away
    Ice at the Galleria
    134 reviews
    .43 km away
    Williams Tower
    36 reviews
    .81 km away
    Questions & AnswersAsk a question
    Carla N
    hi ! I would like to know if you have any king of special services for my wedding night , we would be there around 12 am after the wedding.
    3 March 2017|
    Answer
    Response from Management_Team_365 | Property representative |
    Greetings Carla, We have a number of wedding and honeymoon services and amenities available and we look forward to creating a memorable experience for you and yours. We would invite you to reach out to Arvin Missick, our... More
    0
    Votes
    CarTin10
    Is the $100 per night charge for incidentals refundable at the end of the stay? If not what does it pay for?
    26 February 2017|
    Answer Show all 4 answers
    Response from Devora W | Reviewed this property |
    Deposit only, I did not use any so I was refunded! Hope this helps.
    1
    Vote
    CarTin10
    Is the $100 per night charge for incidentals refundable at the end of the stay? If not what does it pay for?
    26 February 2017|
    Answer Show all 2 answers
    Response from Rendell W | Reviewed this property |
    That is just a hold for stuff. If you do not use it, you get it back. At least our's was returned. This is a question best answered by the front desk.
    1
    Vote
    Room Tips
    "Avoid rooms that face the nearly relentless I-610 traffic noise."
    mainemountainbear, 8 days agoRead review
    "All of the rooms are spacious and comfortable. We've been staying here the last 3 years and have always..."
    Sheri A, 17 days agoRead review
    "City view rooms are great - but they all are great."
    John H, 20 days agoRead review
    "My room was great!"
    Kristine D, 24 days agoRead review
    "Higher floor was quiet."
    bohemian1119, 25 days agoRead review
    "Be sure to book the Concierge Level rooms"
    jali326, 1 month agoRead review
    "Our room was not overly spacious, but it was clean and comfortable."
    Deb B, 2 months agoRead review
    "Francis in concierge great"
    lenpod, 2 months agoRead review
    "Ask for higher level rooms"
    Ardhi R, 2 months agoRead review
    "High floors away from the elevators."
    Ryan H, 2 months agoRead review
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