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Hilton Garden Inn Houston / Bush Intercontinental Airport

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Traveller (34)
Room & Suite (11)
Dining (8)
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Overview
  • Excellent38%
  • Very good34%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“typical hgi”(6 reviews)
“shuttle service”(25 reviews)
“rental car”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Houston / Bush Intercontinental Airport
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Houston / Bush Intercontinental Airport
Special Offer: Double Points, Every Stay
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (525)
There are newer reviews for Hilton Garden Inn Houston / Bush Intercontinental Airport
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86
40
29
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All reviewstypical hgishuttle servicerental caran early flightnext morningwould stay here againgreat place to stayone night staynice stayroom was clean and comfortableconvenient locationiahfirmnessairlineproximitybeltwayinns
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91 - 95 of 495 reviews
Reviewed 20 January 2017

All great and great people! Everyone I had contact with were professional, courteous and friendly. Shuttle service catered to the traveler, was punctual and efficient. I stay there whenever I can when traveling to Houston. Location very near airport very helpful

Review collected in partnership with Hilton Garden Inn
Thank Mike M
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 20 February 2017

Dear Mike M, Thank you for taking the time to share your experience during your recent visit. I am glad to hear you enjoyed your stay and our professional, friendly staff. We hope to see you during your next visit to Houston. Thank you,

Reviewed 16 January 2017

Even if I overlook the construction in the lobby, I cannot recommend this hotel, as the staff (cook) was extremely loud with complaints and cursing. Extremely unprofessional, even when reprimanded. The rate was more than I anticipated and definitely did not represent the experience, nor...More

Review collected in partnership with Hilton Garden Inn
Thank 888janal
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 25 January 2017

Dear 888janal, Thank you for taking the time to share your experience during your recent visit. I am sorry to hear your experience was not as anticipated. It is very disappointing to hear my staff was very unprofessional. Please note they will be held accountable....More

Reviewed 11 January 2017

My one-night stay at this hotel was pleasant. I would stay there again. The location close to Houston airport was convenient. Staff service ranged from very good to excellent. Food (I had a cheeseburger) was about an 8, nicely prepared and graciously served. The room...More

Review collected in partnership with Hilton Garden Inn
Thank danieldG2476MN
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 16 January 2017

Dear danieldG2476MN, Thank you for sharing your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear you enjoyed our friendly staff, great food, clean room and comfortable bed. We hope to see you during your next visit to...More

Reviewed 7 January 2017

Nice hotel and friendly staff. They were in the middle of a renovation, but it didn't really negatively affect my stay. Angela in the restaurant is very friendly, and took great care of us. Would come back.More

Review collected in partnership with Hilton Garden Inn
Thank Roger B
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 16 January 2017

Dear Roger B, Thank you for taking the time to share your experience during your recent visit to Hilton Garden Inn IAH. I am glad to hear you enjoyed your stay and our friendly staff; especially Angela. We hope to see you during your next...More

Reviewed 6 January 2017

I am a Hilton loyalist and love staying at Hilton Garden Inns. This place was below the level of almost every other location I have been at in this portfolio. The lobby is under construction so hard to say if that will turn out nice....More

Thank Mike P
Response from Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental AirportResponded 16 January 2017

Dear Mike P, Thank you for sharing your experience during your recent visit. I am sorry it was less than enjoyable. Our lobby and Front Desk are under renovation and should be completed in the next few days. We hope to see you during your...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$112 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Family Hotel in Houston
#117 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Family Hotel in Houston
#117 Business Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (11)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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JohnEO
7 December 2016|
AnswerShow all 4 answers
Response from Martin E | Reviewed this property |
No exec lounge. I would avoid floor 1 just because of people walking by. otherwise you should be fine.
1
Vote
Aaron K
14 September 2016|
AnswerShow all 5 answers
Response from Saca S | Property representative |
Our room are equipped with Garden Sleep System beds. You may adjust the mattress to your perfect level of comfort; firm or soft. The dials are located near the headboard under the linens.
0
Votes
Alwayzalady30
29 March 2016|
AnswerShow all 2 answers
Response from Tnvol01 | Reviewed this property |
There is a great car service I used this service for 18 months while working in Houston. He will take you to Galviston All star limo service ask for Gregg 832-245-4379. Excellent service, reliable and good rates.
1
Vote
Room Tips
"Don't order room service"
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"Great place to stay passing through town. Was blown away by the little things that the did for you."
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"You'll hear an occasional plane but no street noise"
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"If you really need to stay here"
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