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All reviewsfront deskpre cruise stayroom was cleanan early flightonly stayed one nightstay there againhot breakfastshuttle driverthe staff was friendly and helpfulyogurtfirst floorgreat place to stayfree breakfasthobbybwgalvestonclerk
So disappointed in this well known hotel. A week after we checked out found they debited our card $23.40 AUS for make up marks left on white towels in the bathroom.
No email, no call, no explanation just a suspicious photo of marks they say...More
Response from Best Western Pl... H, Manager at Best Western Plus Hobby Airport Inn & SuitesResponded yesterday
My sincere apologies that you feel that it is wrong for us to post stained linen which cannot be removed to your account at check-out. However, since these stains were not able to be removed and were over the courtesy allotment of $15.00 dollars we...More
I’m a loyal BW customer and found this hotel charming overall and earned its Plus status ! I did have a credit card issue at check in however Mercy offered to call manager Flo who I assume was home at 11pm. They processed my check...More
Thank Wendy B
Response from Best Western Pl... H, General Manager at Best Western Plus Hobby Airport Inn & SuitesResponded 9 May 2018
Thank you Wendy,
I would like to thank you for your patience of my staff to call me so that I would be able to have the opportunity to resolve the situation. It was such a pleasure to have gotten the chance to meet you....More
I spent the night here on and was pleasantly surprised. Definitely got my money's worth out of this property. Airport shuttle was super quick and infact it was waiting outside when I landed. Location was super convenient. From the shuttle driver to the front desk...More
Very convenient to hobby airport, reasonable price, better than most breakfast and came with refrigerator and free wifi. Stayed overnight before and after cruise ti Caribbean departing from galveston port.
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