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BEST WESTERN PLUS Downtown Inn & Suites

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#19 of 499 Hotels in Houston
Certificate of Excellence
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BEST WESTERN PLUS Downtown Inn & Suites
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383 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Downtown Inn & Suites
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Showing 365: English reviews
College Station, Texas
2 reviews
Reviewed 18 January 2016

The rooms are clean. Bathroom well stocked and clean. Nice sitting area. The beds are very comfortable. It is a bit further from Convention Center and Minute Maid park but price difference was worth it.

Review collected in partnership with Best Western

Thank Diane W
mission bc
Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 17 January 2016

Plunging oil prices have hurt my income and destroyed the value of the Canadian dollar so our usual four star budget was out of the question. We needed a great deal. Everything worked out perfectly for us here. The location is fine, it isn't literally downtown in my opinion, it is on the other side of the freeway from the... More 

4 Thank Piggy-can-fly
Dallas, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 January 2016 via mobile

I always stay here since it's so close to everything - but you'll pay for it. Best Western isn't usually a pricey place so it must be the location. Rooms are large so that's nice. Make sure you don't get a room by the lobby though - it's noisy all night. The staff can be great or annoying - it's... More 

Thank Darrin D
Harlingen, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 January 2016

Loved the happy hour and the free breakfast. The staff was very helpful, they gave us a map with local places to eat and they were all very good and easy to get to. I would definitely recommend this establishment for anyone needing to get to MD Anderson.

Review collected in partnership with Best Western

2 Thank Allyson M
Beckemeyer, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 January 2016

We love staying at this hotel. The location is excellent; the hotel is always clean. The staff at the hotel is usually so great. However, upon checking in on 12/28/15, the desk clerk, Alyia, was not friendly and acted as if we were bothering her. She was totally distracted by her phone and would not look up from it. This... More 

1 Thank Michelle T
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2016 via mobile

I recently stayed for business, and all of the staff was friendly and accommodating! I took the shuttle that this location provides, Daniel, the driver was easy to talk to, and a good driver. The breakfast was great, and the wifi was free too! Would recommend it!

1 Thank JGonzalez37
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 December 2015

Wonderful staff and housekeeping! This is truly a non smoking facility. The rooms are large, nicely furnished, beds are comfortable, coffee in room, refrigerator, microwave, large screen TV and high speed internet, wifi great. Wonderful breakfast no need to drive anywhere, scrambled eggs, sausage, bacon, biscuits, gravy, French toast, waffles, cereal, bagels, other pastries, fruit, coffee and juice. Lots of... More 

1 Thank Nana2Five
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 December 2015 via mobile

We have just loved our stay here! It is a beautiful hotel. The staff has been friendly and the entire hotel is spotless! Our room is so clean and housekeeping is very courteous. The continental breakfast was quite the spread. The Buffalo Park was extremely close and added a beautiful bonus on my morning run, looking at the skyline of... More 

1 Thank Bess P
Austin, Texas
2 reviews
Reviewed 16 December 2015

Stayed at this hotel a few times this year and have loved it every time. Hotel is in middle of everything without being in the middle of chaos. This is the closest hotel to both the Heights and Midtown nightlife, but away from all the noise. Super clean, great service...I'll def be back!

Thank Ruchi M
Omaha, Nebraska
Level Contributor
4 reviews
Reviewed 15 December 2015

We were in town for a convention and the headquarters hotel was full. We spent 5 nights here and were pleasantly surprised. The staff was friendly and helpful, the room was comfortable and clean, the breakfast was pretty good. They have a downtown shuttle during the week and the driver was very helpful taking us back and forth to our... More 

Thank RWayneS

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Room/Suite (5)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Breakfast, Large Rooms, Fast Wifi Included, Complimentary Weekday Happy Hour and Hotel Shuttle for a Drop off and Pickup around Downtown during the Weekdays. All rooms include Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service! ... more   less 

Additional Information about BEST WESTERN PLUS Downtown Inn & Suites

Address: 915 W Dallas St, Houston, TX 77019-4739
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: €122 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Downtown Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Houston
Houston Best Western
Hotel Style:
#6 Business Hotel in Houston
#12 Family Hotel in Houston
#15 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Downtown Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS Downtown Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 421 was quiet and on the highest floor with one single sunny window facing south.”
 of 5 bubbles JasStorrs_CT, 23 Nov 2016 | Read review
“find another hotel”
 of 5 bubbles cshop4068, 22 Jun 2016 | Read review
“My room was on the first floor, we did have people overhead that I heard so if you're a light sleeper, perhaps a higher floor.”
 of 5 bubbles debcingib2016, 6 Apr 2016 | Read review
“Rooms on upper floors tend to be a little quieter.”
 of 5 bubbles tomgO275YL, 23 Jan 2016 | Read review
“Our party stayed on different floors and everyone was happy, no complaints!”
 of 5 bubbles Nana2Five, 19 Dec 2015 | Read review
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