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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd

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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd
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158 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Start your review of Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd
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east texas usa
Reviewed 1 week ago

This hotel is walking distance to MD Anderson main hospital, which really saves on parking! The staff is ALWAYS very helpful and compassionate and there is a special medical rate for patients. We've been coming here for almost a decade and have never been disappointed!

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Helpful?
Thank lunamother
Lafayette, Louisiana
Reviewed 1 week ago

Dirty, smelly, horrible service, and would not return. There were plates and dishes in the hall ways, the "non-smoking" room wreaked of smoke, the pull out bed did not have linens, and the bathroom's cleanliness was questionable.

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Helpful?
Thank jeffreycoreil
Austin
Reviewed 2 weeks ago

A backed up toilet, broken A/C unit, and broken faucet weren't fixed in 14 hours! We returned to a smelly room and had to switch to another room, without a second bed, had to go back to the desk to get sheets and make the sofa pull-out myself. Had to go to desk for missing towels, burned out light bulb,...

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Helpful?
Thank deejaye75
United States
Reviewed 2 weeks ago

Elevator not working, computer check in not working, Grab n Go breakfast more like Wait on coffee OR Go without, bed hard as a rock, room is worn and shows it. During check in computer was having trouble causing a back up and manager even though on site was not working issue. Room was small and crammed. WiFi was slow...

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Helpful?
Thank James M
Houston, Texas
Reviewed 3 weeks ago

Chose this hotel based on location and relatively cheaper price. What I should have done is picked any other hotel. I seriously question if anyone cleans these rooms regularly. The room smells of mildew, which gets worse when the air conditioner kicks in. The shower has pink mildew along the edges, and there are smears of unidentified things on the...

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Helpful?
Thank britt11302017
Melbourne, Australia
Reviewed 3 weeks ago

We only stayed here because we were stuck in a "gas-leaked" house to which we had been invited. It's safe; it's clean; it is near NOTHING, so don't plan to walk for a coffee or tea. The service is good and at $100-ish per night, it's worth it for a need, not a respite, imo.

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Helpful?
Thank yodel_and_clemmie
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd, responded to this review

Thank you for sharing your experience with us. I am glad to read you had clean, safe stay at our hotel; however, I do wish we could have provided you with a better stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay...

Portland, Oregon
Reviewed 6 February 2017 via mobile

The staff are good. Place can use some updating to some things that are damaged or run down. If you aren't there for a hospital stay i don't recommend staying. You hear sirens all the time. You hear the hospital helicopters all the time. The place was always busy while my business had us staying there. It is gery convient...

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Helpful?
Thank C M
Houston
Reviewed 26 January 2017

We were not hotel guests but Houstonians who visited a friend staying here while she was going through treatment at MD Anderson. As a Houstonian, it was sad and embarrassing that there is not more attention to cleaning (both deep and surface), tired furnishings and friendlier front desk staff. The location is excellent to The Texas Medical Center but they...

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1Thank SPHLAN
Dallas, Texas
Reviewed 10 January 2017

No one answers the phone at the front desk. I called to report a broken piece of machinery that was making a huge amount of noise in the wall, and I was automatically transferred to an answering service in New Jersey. There really needs to be someone to reliably and consistently answer the phone at this hotel. A guest could...

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Helpful?
Thank TomHenderson1
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd, responded to this review

Your review recently caught my attention. Please accept our apologies on the lack of coverage at the front desk. Your call being transferred is odd. I will be sure to look into this issue as well as address our staff on making sure guests can properly contact the front desk to actually reach one of the staff members. It would...

Grapevine, Texas
Reviewed 1 January 2017

We have stayed at this hotel several times in the past few years while I was treated at MD Anderson Cancer Center. They give us a good rate and it is walking distance to the clinic. The staff is very friendly and helpful. The rooms are nice and the outside looks as well maintained as the pictures.

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Helpful?
Thank Battn21
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd, responded to this review

Thank you for taking the time to write a review about your stay. I am pleased to see you continue to stay ta our hotel and the convenience you receive is just what you need. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd

Address: 1301 Braeswood Blvd, Houston, TX 77030-4601 (Formerly Extended Stay Deluxe - Houston - Med. Ctr. - Reliant Pk. - Braeswood Blvd.)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €84 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Extended Stay Deluxe Houston-Medical Center Braeswood Hotel Houston
Houston Extended Stay
Extended Stay Houston
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel!”
 of 5 bubbles deejaye75, 9 Mar 2017 | Read review
“Avoid this hotel and you will do well”
 of 5 bubbles N4154DUjamesm, 9 Mar 2017 | Read review
“Top floor is quieter. All rooms are layer out the same.”
 of 5 bubbles Battn21, 1 Jan 2017 | Read review
“Get a room facing the parking lot not street where we heard a helicopter land at midnight!”
 of 5 bubbles benaym345, 20 Aug 2016 | Read review
“Check your room and bed upon arrival.”
 of 5 bubbles Chihuahua2016, 31 Jul 2016 | Read review
5 of 5