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Hampton Inn Houston - Willowbrook Mall

248 reviews
#129 of 518 Hotels in Houston
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Traveller (7)
Room & Suite (12)
Dining (6)
Overview
  • Excellent54%
  • Very good27%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Houston - Willowbrook Mall
Special Offer: Double Points,Every Stay
Hotel deals
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Reviews (248)Write a Review
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All reviewsgreat locationwhiskey riverwithin walking distancebusiness triprooms were cleangreat staypool and hot tubstaff was very friendly and helpfulupon arrivalfree breakfastcleaning staffyogurtfitness roomdefinitely stay here againexcellent hoteleasy accessfitness center
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1 - 5 of 229 reviews
Reviewed 5 days ago

Was kept up by the sound of the bar two parking lots away music - lasted from 10pm- 2am. Although it was harder to hear at times over some other “droning” sound from within the hotel that came and wentMore

Review collected in partnership with Hampton
Thank 738douglasg
Response from TMIHospitality, Manager at Hampton Inn Houston - Willowbrook MallResponded 3 days ago

Dear 735douglasg, Thank you for reviewing the Hampton Inn Houston Willowbrook Mall. Please accept my apologies for the noise that kept you from being able to fully enjoy your stay. In the future, we'd be more than happy to find you a room on the...More

Hotel's Favourite
Reviewed 16 May 2017

We stayed 11 days and the staff was awesome. The breakfast buffet was basic but enough variety for us. The food was always the correct temperature,what was suppose to be hot was and what was supposed to be cold was. The lady that ran the...More

Thank Joanne P
Response from TMIHospitality1, Manager at Hampton Inn Houston - Willowbrook MallResponded 19 May 2017

Dear Joanne P, Thank you for your comments regarding your recent stay! I'm glad to hear you enjoyed our all of amenities and that our staff was successful in making your stay a memorable one. We can't wait to see you again! Kind regards, Dinora...More

Reviewed 6 days ago

This hotel has always provided a quiet, clean, safe, friendly, and convenient place to stay while traveling on a business trip. It is close to restaurants and is close to the highway. I would recommend this to everyone!

Review collected in partnership with Hampton
Thank wendyj199
Reviewed 2 weeks ago

Room was very noisy, apparently due to a bar across the street. Obnoxiously loud music began at about 10 pm and ended abruptly at 2 am, both nights of my stay. The room itself was okay, though seemed smaller than my previous experiences with The...More

Review collected in partnership with Hampton
Thank James L
Response from TMIHospitality, Manager at Hampton Inn Houston - Willowbrook MallResponded 2 weeks ago

Dear James L, We appreciate your review of the Hampton Inn Houston Willowbrook Mall. It's great to hear that you enjoyed our great breakfast and friendly staff. Our apologies, however, for any disruption from outside noise. It is understandable how frustrating this must have been....More

Reviewed 3 weeks ago via mobile

Room was all good and staff was pleasant but 9 cars were broken into overnight so the proximity to the Willowbrook mall creates a security problem that needs more vigilance by the hotel security staff. I won’t be recommending this hotel to family anymore until...More

Thank SR-1007
Response from TMIHospitality, Manager at Hampton Inn Houston - Willowbrook MallResponded 2 weeks ago

Dear SR-1007, Thank you for your review of our Hampton Inn Houston Willowbrook. We are so sorry to hear of the inconvenience that was experienced during your stay with us. While we do use a security team to monitor the safety of our parking lot,...More

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Traveller (7)
Room & Suite (12)
Dining (6)
Pool & Beach (1)
Hotel & Grounds (7)
Bathroom (4)
Business Centre & Event Rooms (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$106 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Houston
#39 Business Hotel in Houston
Room types
Non-Smoking Rooms
Details
Price range
US$106 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Houston
#39 Business Hotel in Houston
Room types
Non-Smoking Rooms
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