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4/3/2018 5/3/2018
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    Extended Stay America - Houston - Westchase - Richmond

    3200 W Sam Houston Pkwy S, Houston, TX 77042-5015
    +1 877-432-9997
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    4/3/2018 5/3/2018
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    US$78
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    Traveller (1)
    Room & Suite (7)
    Dining (1)
    Overview
    • Excellent54%
    • Very good8%
    • Average0%
    • Poor8%
    • Terrible30%
    Travellers talk about
    “granola bars” (2 reviews)
    “place to stay” (2 reviews)
    “great hotel” (2 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    4 Mar5 Mar
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (23)
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    1 - 5 of 23 reviews

    Reviewed 2 weeks ago

    When I booked through Priceline.com.I used my nick name Patricia Van Instead Phuangpet VanI tried to showed her my confirmation through email from my cell phone.I showed her my credit card with last name Van.My ID with Van .She won't except all of those.When I...More

    Review collected in partnership with Extended Stay
    Thank phuangpetv
    Response from 00esa, Manager at Extended Stay America - Houston - Westchase - RichmondResponded 2 weeks ago

    We are sorry for the difficulties experienced at our front desk and for the behavior of our employee. We have shared your remarks with our team in an effort to prevent anything like this from happening again. We assure you that the scenario you described...More

    Hotel's Favourite
    Reviewed 24 July 2017

    The location was great vary quite. The room smelled great vary clean as well. Eboni at the front was great Awesome customer service skills. Coffee can be better. Overall this location is a great pick.More

    Review collected in partnership with Extended Stay
    Thank Debra W
    Response from 00esa, General Manager at Extended Stay America - Houston - Westchase - RichmondResponded 25 July 2017

    Debra, thank you for sharing your positive feedback about Extended Stay America - Houston - Westchase - Richmond. We are glad to know our convenient location and the exceptional service provided by Eboni left you with a great impression of our hotel. I will be...More

    Reviewed 7 January 2018 via mobile

    We were very pleased with the hotel. It is quiet, comfortable, spacious, close to restaurants and shopping - so convenient! The staff is helpful and responsive. We will definitely stay there again. Jerry and Raya S.More

    Thank Jerry S
    Response from 00esa, Manager at Extended Stay America - Houston - Westchase - RichmondResponded 8 January 2018

    Jerry, thank you for being our guest at Extended Stay America and for sharing a wonderful review. It's so nice to read you & your family found your suite comfortable and you were pleased with the exceptional service from our staff. On behalf of everyone...More

    Reviewed 22 December 2017

    This review is based on the treatment I received from the staff that check me in and the condition of the room she assigned me. I hope this was just one isolated incident. Your rates are too high for such services. Rude staff and dirty...More

    Review collected in partnership with Extended Stay
    Thank 970juditha
    Response from 00esa, Manager at Extended Stay America - Houston - Westchase - RichmondResponded 23 December 2017

    Thank you for your feedback. We are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our...More

    Reviewed 21 December 2017

    They will take it upon themselves to harass you. ie. stomp on the floor if your room is a lower floor room, slam doors,Etc. front desk apologized moved me to another room and it was the same. They knew of course.More

    Review collected in partnership with this hotel
    Thank 381sai
    Response from 00esa, Manager at Extended Stay America - Houston - Westchase - RichmondResponded 22 December 2017

    Sai, we sincerely apologize for the issue you encountered while being here and regret the inconvenience caused to you due to the disturbance. Your feedback is important to us, so it has been discussed with our team members to ensure we deliver all of our...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    Details
    • Price range
    • US$77 - US$104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Extended Stay, Expedia, Priceline, Travelocity, Orbitz, getaroom.com and Hotwire so you can book your Extended Stay America - Houston - Westchase - Richmond reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Houston Extended Stay ,
    • Extended Stay Houston
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    Traveller (1)
    Room & Suite (7)
    Dining (1)
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    Questions & Answers
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    Room Tips
    "Try to get away from the toll road."
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    "Away from highway"
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    "I've only had a room in the front and there is no view. The back has a creek and maybe nicer to look at."
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    "Quiet rooms, close to many restaurants and places to shop. Close to Galeria."
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