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Courtyard Houston North

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85 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Reviewed 8 May 2016 via mobile

We are rating this 5 stars because the customer service was excellent. Martin made us feel welcome from when we first checked in to the hotel. He was even back on shift when we checked out the next day! The hotel is slightly older, but was equipped with everything we needed for our short stay.

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Helpful?
Thank Phuong P
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, We are thrilled to hear you have enjoyed your stay! Also, I would like to inform you our hotel will be renovated in the beginning of June. Please come back and let us know what you think!

Chicago, Illinois
Reviewed 29 April 2016

There is nothing within walking distance of this hotel except for an industrial park. Shuttle drivers say it's not a very safe area. Shuttle drivers will take you to nearby restaurants, but those are still 5+ miles away. Shuttle service is on the slow side, but that's just because the airport and restaurants aren't exactly close by. I don't like...

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Helpful?
Thank Chicagojo
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, Thank you for your comments. We are happy to hear you enjoyed the beds and we are equally excited to share that the hotel will be renovated early June 2016. Please come back and let us know your thoughts!

Boulder, Colorado
Reviewed 15 April 2016

We were stuck in Houston during a blizzard that closed our airport at home in Denver. Pleasantly surprised at great bar and menu options, and excellent service although the bar was swamped with other stranded travelers. Servers Schlayia & Anthony were personable and prompt, helped ease our frazzled nerves. Guest room was great. This property & staff helped turn a...

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Helpful?
Thank vchard
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, We are delighted we could make a bad situation better. I will pass along to Schlayia & Anthony your comments as this will encourage them to continue doing a good job. Thank you again & we hope to be able to serve you again!

Joliet, Illinois
Reviewed 12 April 2016 via mobile

Our fight was canceled at 10 pm and we needed a place to stay until 4 am. I refused to crash at the airport since I value my sleep. We called the hotel right away letting them know we needed someone to pick us up from the airport. Corrine was super friendly and told us someone would be over right...

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Helpful?
Thank laura a
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, I'm happy to hear you were able to get some rest. We are also excited to announce the hotel will be renovated early June of this year. Please come back and tell us how the hotel looks! Thank you again for your comments & hope to be able to serve you again.

Denver, Colorado
Reviewed 25 March 2016

Ms. Hicks, I just have to say that the staff at your hotel were exemplary! With the overwhelming intake of guests due to the weather in Denver your staff never faltered once. From the time I booked the room from Cancun MX until we left your hotel, I must say that in all my travels I have NEVER been treated...

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Helpful?
Thank Lance B
Diana D, Manager at Courtyard Houston North, responded to this review

Thank you for sharing your experience at the Courtyard Houston North. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

Nijmegen, The Netherlands
Reviewed 20 March 2016 via mobile

Stayed here for one night. Fine hotel for business travellers, especially for short stays. Not much to do around. Ok simple fitness room and indoor pool. Room was clean and well equipped. My room, situated on the front side of the hotel, was noisy due to the busy road 100m from the hotel. Noise isolation was not very well. Did...

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Helpful?
Thank JohanBeukema
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, We thank you for staying with us & for your feedback.We hope to be able to serve you again when your travels bring you back to Houston!

Coppell, Texas
Reviewed 1 March 2016 via mobile

We had a small older room with a humidifier running (which made white noise so not too bad). The reception staff was very friendly & helpful. Public area was renovated with a nice bistro area. Free convenient well lit parking made for easy in & out.

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Helpful?
Thank Lynn_Lyon
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, We are delighted to hear that you have enjoyed your stay with us. We hope we can serve you again when your travels bring you back to Houston! Thank you!

Reviewed 18 February 2016 via mobile

I was generally impressed with the cleanliness of the hotel and the service I received from the staff. Was greeted with a smile and went out of their way to make me feel welcome. Called for shuttle and they arrived quickly to pick up my family and I. I would definitely stay at the Courtyard again on my next visit...

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Helpful?
Thank Shaina-1980
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, We are delighted to know you have enjoyed your stay! It is our goal to deliver excellent service everyday and to every guest. We look forward to having you back !! Thank you for your loyalty to Marriott.

Chicago, Illinois
Reviewed 27 December 2015

I travel fairly often and typically do end up staying at Courtyards and other Marriott properties near airports. I have stayed at this location a couple of times in the past few months and one thing that really stands out is the friendly, helpful staff at the front desk. They have made local restaurant recommendations, arranged hotel shuttle rides and...

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Helpful?
Thank suett1_10
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guest, Thank you for sharing your experience at the Courtyard Houston North. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to...

Bridgeton, New Jersey
Reviewed 17 December 2015

We waited for the promised shuttle for 40 minutes. Finally we were told to take a taxi and the hotel would pay the driver. When we finally got to the hotel, the clerk gave the driver a hard time about the payment and wanted him to take a voucher which was not going to happen. After that was settled, the...

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Helpful?
Thank CyndyandByron
Diana D, Manager at Courtyard Houston North, responded to this review

Dear Guests, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Houston North. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “3”; however, we also noticed that there were several missed...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Houston North

Address: 16500 Hedgecroft Dr, Houston, TX 77060-3615
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €96 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston North 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard Houston
Houston Courtyard
Houston Marriott
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Questions & Answers

Questions? Get answers from Courtyard Houston North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the north end (away from Beltway 8) if you have any concern about noise.”
 of 5 bubbles Texas_Oldster, 14 Jan 2017 | Read review
“Pay for the enhanced wifi as the standard wifi continually froze up.”
 of 5 bubbles Rsadow123, 16 Nov 2015 | Read review
“Find a different hotel”
 of 5 bubbles Gundog2500, 4 Nov 2015 | Read review
“Ask for a room facing their backyard, most have balcony's so it is nice to sit outside”
 of 5 bubbles 36WillD, 28 Jun 2015 | Read review
“we stayed on bottom floor, always a plus for us....they had no kids activities or spa, though i accidentally marked it.....”
 of 5 bubbles chuckb862, 19 Jun 2014 | Read review
5 of 5