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HYATT house Houston/Galleria

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#34 of 499 Hotels in Houston
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HYATT house Houston\/Galleria
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671 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Houston, United States
Reviewed 15 January 2017

I've stayed at many hotels, including many 5 star hotels. The staff at this particular hotel is like a 5 star staff. They greet me, remember my preferences, and know my face when I come in. It's like home away from home for me largely because of the staff.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank williamjW1831RO
Dallas, Texas
Reviewed 14 January 2017

Got a great rate Nd then the great surprise that everything looked so fresh and new. No stains or scuff marks in the halls or room, everything worked and looked brand new. I'm so tired of hotels that need paint or new wallpaper, etc. I'd stay here anytime.

Review collected in partnership with Hyatt Hotels
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Thank springtravel2006
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Thank you for your kind comments! Our property was renovated in 2014 and we take great pride in our hotel. We hope to welcome you back soon!

Harvey, Louisiana
Reviewed 12 January 2017

My check-in was horrible. The other staff were a little rude. I wouldn't say a ruined birthday celebration but it wasn't the best. I didn't get the room I paid for and the room I was given didn't have clean linens and had roaches.

Review collected in partnership with Hyatt Hotels
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Thank Jordan R
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Hello Jordan, Thank you for taking the time to share your feedback with us. Feedback such as yours helps us to continually improve. I apologize that your stay was anything less than stellar. Please know that your comments have been shared with the appropriate members of our management team and will be addressed. Now that we know what we've done...

Vadnais Heights, Minnesota
Reviewed 4 January 2017

I am giving this four stars. Rooms were roomy, location great for us, price fair. It has a great free breakfast. It is clean and staff are courteous. The reason for not giving five stars is that the attendant asked if we had a car. We did. She gave us a thing to put in the dash and told us...

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Thank Robbies6
Junction City, United States
Reviewed 3 January 2017

Review collected in partnership with Hyatt Hotels
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Thank F5851LTanthonym
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

San Antonio, United States
Reviewed 2 January 2017

Review collected in partnership with Hyatt Hotels
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Thank sharonsK697WX
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Fort Worth, Texas
Reviewed 31 December 2016

Very nice hotel. John at the front desk was very helpful. Hotel and room were very clean. Nice decor, spacious room. Overall, quite pleased. I did not like the parking fee. I wish Hyatt House and other hotels (especially suburban ones like this one, where a car is almost a requirement) would just build it into their rates so valid...

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Thank Wildcat76
New Rochelle, United States
Reviewed 31 December 2016

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Thank williammD7346BW
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Al Jubail, Saudi Arabia
Reviewed 27 December 2016

When I am in Houston I would say this is my first choice when it comes to the hotel selection. It is a small hotel on the quiet side of the Galleria Area. It has no restaurant but they offer small meals on the bar menu. By the way, Justin the bar tender is a great and funny person. The...

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Helpful?
Thank Alexander B
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Hello Alexander! Thank you for your 5 star review! We are happy to hear you enjoy the quiet location as well as the great service from Justin at the bar and consider it like coming home. We will celebrate your feedback with our team! Happy travels and we hope to see you again soon!

Come from, United States
Reviewed 26 December 2016

Front desk folks needs little training. Not a pleasant experience to have to talk with these folks. Quality of beds needs to improve. Rooms were kept clean Entrance of the hotel is not accessible well Too high parking fee

Review collected in partnership with Hyatt Hotels
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Thank 526aravindm
Gina L, Manager at HYATT house Houston/Galleria, responded to this review

Thank you for your feedback concerning your stay at the HYATT house. Our goal is to provide all guests with a great experience and we are disappointed we failed to do this during your stay with us. Please know that your comments have been shared with our team to ensure this was an isolated incident and use as a training...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hyatt House Houston Galleria, located three blocks from the Galleria Mall features an onsite H-Bar, complimentary Morning Spread(R) breakfast and suites with full-equipped kitchens. Enjoy many free perks such as property-wide WiFi, 24/7 fitness center and grocery shopping service. Lounge at our outdoor pool and firepit or grab a drink from our H-Bar with sharable menu items and full bar service. Each of our stylish suites is pet-friendly and offer full kitchens with stainless steel appliances, flat-screen TVs and Hyatt Grand Beds(R). Start your day with our new Morning Spread(R) breakfast with a yummy omelet bar. Forget something? We have a 24/7 Guest Market with snacks and travel items or take advantage of our new Borrows(R) program and we'll lend you anything from flatirons, yoga kits, board games and even pool toys. ... more   less 

Additional Information about HYATT house Houston/Galleria

Address: 3440 Sage Rd, Houston, TX 77056-7010 (Formerly Hyatt Summerfield Suites Houston / Galleria)
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: €104 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Houston/Galleria 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
Summerfield Suites Houston
Houston Summerfield Suites
Houston Hyatt
Hotel Style:
#23 Family Hotel in Houston
#25 Business Hotel in Houston
#57 Romantic Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Houston/Galleria staff and other travellers.
5 questions
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3 months ago
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Los Ranchos de Albuquerque, New Mexico
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Irvine, California
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Questions? Get answers from HYATT house Houston/Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are suites of different sizes.”
 of 5 bubbles Robbies6, 4 Jan 2017 | Read review
“I prefer rooms facing the pool.”
 of 5 bubbles alexanderbW1274DO, 27 Dec 2016 | Read review
“Pick a room near the entrance to the parking garage, or you may have to walk a bit”
 of 5 bubbles Zamigaos, 20 Dec 2016 | Read review
“Rooms away from the outside side doors might be better”
 of 5 bubbles lutephiri, 2 Nov 2016 | Read review
“we have two little kids so picked the room with two queen beds and were comfortable, any other would have been a tight fit”
 of 5 bubbles sriramr262, 5 Oct 2016 | Read review
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