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Extended Stay America - Houston - Galleria - Uptown

156 reviews
#266 of 517 Hotels in Houston
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Traveller (14)
Room & Suite (12)
Dining (3)
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Overview
  • Excellent36%
  • Very good25%
  • Average14%
  • Poor11%
  • Terrible14%
Travellers talk about
“front desk”(33 reviews)
“grab and go”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)Write a Review
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All reviewsfront deskgrab and gohome away from homebudget hotelhouston galleriathe general managerclean roomsbed was comfortablestaff was very friendly and helpfulcoffee makerlocation is greateasy accessfree breakfastesalaundryrefrigeratorstarbucks
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41 - 45 of 148 reviews
Reviewed 21 December 2016 via mobile

The staff here at Extended Stay America are some of the best that I have ever met! The room was comfortable, clean and well appointed. I highly recommend this property. It was truly home away from home.More

Thank Cathy B
Response from Manager_11525, Manager at Extended Stay America - Houston - Galleria - UptownResponded 5 January 2017

Thank you for sharing your comments with us. I am pleased to read our staff made a positive impression during your stay and that you recommend our hotel. Thank you again for your review. We look forward to seeing you in the future, should your...More

Reviewed 19 December 2016

Our room was ready for us, and it was very clean and roomy. The staff on duty at the time of our arrival was very kind and courteous. She was very helpful and safety-oriented.Her name was Annabelle, and she was a sweetheart! During our week-long...More

Thank vacolson
Response from Manager_11525, Manager at Extended Stay America - Houston - Galleria - UptownResponded 5 January 2017

The team and I appreciate you sharing your experience. We are glad to see you valued the customer service you were provided with during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels...More

A TripAdvisor Member
1
Reviewed 26 November 2016 via mobile

I have been a guest for 4 months now and I find my stay from everything to everyone to be an amazing experience. It's home away from home, everyone is Family. MARIA IS WONDERFUL!!! She is very thoughtful and caring, seeking for ways to make...More

Thank A TripAdvisor Member
Response from Manager_11525, Manager at Extended Stay America - Houston - Galleria - UptownResponded 15 December 2016

It is so rewarding to read you were well accommodated by our staff. Your comments about the excellent customer service you received and how great your stay was is satisfying. Thank you again for sharing your experience with us. We would love to see you...More

Reviewed 14 November 2016 via mobile

Stayed one night, good location close to Galleria mall. Hotel was clean and tidy did what it promised, however passed on grap and go breakfast. Lady on reception was very pleasant. Just off major road so real view, but pay for what you get. Enjoyed...More

Thank Stan H
Reviewed 13 November 2016

had to be here for five weeks for a job. they put me here. UGH. can i start a laundry list of all that is heinous with this pit hole of a swamp?? *kitchen...yeah, RIGHT. NO OVEN. one scraped up frying pan. one small pot....More

1  Thank Kevin L
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$76 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$76 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (14)
Room & Suite (12)
Dining (3)
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Room Tips
"Smal work desk would be nice."
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"Check your room (sheets, pillow cases, and towels) as soon as you get in."
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"Corner suite was large and comfortable"
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"Our room was on the first floor and it was excellent."
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