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Extended Stay America - Houston - Galleria - Uptown

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Extended Stay America - Houston - Galleria - Uptown
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117 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Houston, Texas
Reviewed 2 weeks ago

Our New Years Getaway at Extended Stay - Houston -Galleria was awesome! Whether you are staying just over night or a couple of days, this is the perfect place to go. Our room was perfect! It was large and the bed was comfortable, every aspect of our stay was great! Will definitely be back soon!

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Helpful?
Thank shoup2017
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Thank you for taking the time to write a review about your stay. It is great to hear you enjoyed your clean, spacious room and would stay with us again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 3 weeks ago via mobile

I was in need of a getaway from work earlier this year and i booked at a SPG property by galleria. I went to check in for my reservations and they could not find it and was booked for that night. I was very upset and someone recommended i try Extended Stay Westheimer. So i went to check it out...

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Helpful?
Thank sap5516
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. I'm so pleased to hear that our rates were enjoyable and that your overall stay was a positive one. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 3 weeks ago via mobile

I like that this location is clean, the others in the area are usually nasty. This staf is so nice and personable. The only change thats needed is the mattress!! They are so hard! The location is great, you can walk to the mall, restaurants & stores.

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Helpful?
Thank trishalee318
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Thank you for taking the time to share your experience. Your positive comments on the personable demeanor and service provided by our staff are much appreciated. Also you approval of our convenient location is satisfying. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

Snuggled between 2 upscale hotels, this hotel is fabulous! I have everything I need. The general manager continually strives to make my (and everyone else's) stay a pleasurable one. GM's staff combined provide outstanding customer service - friendly, courteous, and too much to list. Even my family pet feels welcomed. My room is clean, grounds are safe and properly maintained....

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Thank A TripAdvisor Member
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Thank you for taking the time to share your experience. It is great to see you were provided with memorable customer service and that you were able to take advantage of our pet-friendly policy. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 4 weeks ago via mobile

I booked my stay through a third party site and when I arrived at the location there was an issue with my reservation. It was late and I had been traveling all day and the property manager Marquis went ABOVE AND BEYOND to make sure I was accommodated and that everything was right. I was so impressed with his professionalism...

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Thank Trippin916
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Your comments about your stay are much appreciated. It is good to know one of our managers made a positive impression during your stay. Also we are pleased you enjoyed your overall stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed 4 weeks ago via mobile

The staff here at Extended Stay America are some of the best that I have ever met! The room was comfortable, clean and well appointed. I highly recommend this property. It was truly home away from home.

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Helpful?
Thank Cathy B
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

Thank you for sharing your comments with us. I am pleased to read our staff made a positive impression during your stay and that you recommend our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Alexandria, Louisiana
Reviewed 4 weeks ago

Our room was ready for us, and it was very clean and roomy. The staff on duty at the time of our arrival was very kind and courteous. She was very helpful and safety-oriented.Her name was Annabelle, and she was a sweetheart! During our week-long stay for medical appointments, every staff person we encountered was very friendly and it was...

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Helpful?
Thank vacolson
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

The team and I appreciate you sharing your experience. We are glad to see you valued the customer service you were provided with during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

A TripAdvisor Member
1 review
Reviewed 26 November 2016 via mobile

I have been a guest for 4 months now and I find my stay from everything to everyone to be an amazing experience. It's home away from home, everyone is Family. MARIA IS WONDERFUL!!! She is very thoughtful and caring, seeking for ways to make your stay more enjoyable. If she hasn't seen you in a while she will make...

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Thank A TripAdvisor Member
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review

It is so rewarding to read you were well accommodated by our staff. Your comments about the excellent customer service you received and how great your stay was is satisfying. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 14 November 2016 via mobile

Stayed one night, good location close to Galleria mall. Hotel was clean and tidy did what it promised, however passed on grap and go breakfast. Lady on reception was very pleasant. Just off major road so real view, but pay for what you get. Enjoyed the stay

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Thank Stan H
Reviewed 13 November 2016

had to be here for five weeks for a job. they put me here. UGH. can i start a laundry list of all that is heinous with this pit hole of a swamp?? *kitchen...yeah, RIGHT. NO OVEN. one scraped up frying pan. one small pot. NO knives. can opener that would not open cans, nor a beer bottle. A coffee...

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Thank Kevin L

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Galleria - Uptown

Address: 2300 West Loop S, Houston, TX 77027-4202 (Formerly Homestead Studio Suites - Houston - Galleria)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €76 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Uptown 2.5*
Number of rooms: 136
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Also Known As:
Homestead Studio Suites Houston / Galleria Area Hotel Houston
Homestead Suites Houston
Homestead Houston
Houston Homestead Suites
Extended Stay America Houston
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Galleria - Uptown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite was large and comfortable”
 of 5 bubbles shoup2017, 3 Jan 2017 | Read review
“Our room was on the first floor and it was excellent.”
 of 5 bubbles vacolson, 19 Dec 2016 | Read review
“Ground floor suite was large and suitable for my father to get around with a walker.”
 of 5 bubbles B1647KXpaulas, 18 May 2016 | Read review
“West facing rooms difficult to cool in late afternoon.”
 of 5 bubbles 789urbanadventurer, 6 Apr 2016 | Read review
“corner rooms with windows”
 of 5 bubbles DrErsatz, 11 Mar 2016 | Read review
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