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Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin

Overview
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7979 Fannin St, Houston, TX 77054-2906 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (199)
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1 - 5 of 196 reviews
Reviewed 4 October 2018 via mobile

There are cockroaches in the rooms. Only one time during the week we stay they changes the bed sheets. The corridors and stairs to get to the rooms are dirty. If you arrive before check-in time and need to use the bathroom, you can not...More

Date of stay: October 2018
Thank Xiomara P
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded 5 October 2018

Thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service...More

Hotel's Favourite
Reviewed 9 July 2018

My husband and I came to ESA on Fannin to help a friend who was getting out of hospital. He needed to stabilize for a few days before returning to California. Altogether we were there for more than a week and the entire staff worked...More

Date of stay: June 2018
Thank Julie P
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded 10 July 2018

Julie, thank you for being our guest and for your wonderful feedback! We’re thrilled to know you liked your well-equipped room and that the service provided by our awesome staff went a long way in making your stay a memorable one! Please be assured we...More

Reviewed 1 October 2018

The folk at the front desk were very nice and cheerful. I am not sure how they kept a smile because when I got there 6 others were waiting before me and were grouchy about various things. I checked into my room after about a...More

Date of stay: October 2018
Thank Donna G
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded 3 October 2018

Donna, thanks for the feedback. We are sorry for not meeting your expectations for an exceptional stay and apologize for the cleanliness issue you encountered in your room. Your concerns are directed to our housekeeping team to ensure no guests experience the same moving forward....More

Reviewed 12 August 2018

I received prompt efficient friendly service from all staff. The shuttle service was excellent. My driver Berdia Jones went above and beyond by helping when my scooter battery failed and was helpful and friendly with a smile every day. every one I dealt with deserves...More

Date of stay: July 2018
Thank sam1143
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded 13 August 2018

Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know we exceeded your expectations. We will pass on your...More

Reviewed 1 August 2018 via mobile

The Extended Hotel in Fannin (Houston) its the dirtiest place I’ve stayed. I had to mop the floor because it was sticky when we arrived. The beds have hair!! Disgusting! Outside of the room, next to the door, there was a box with medicines on...More

Date of stay: July 2018
Thank Martha O
Response from 00esa, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - FanninResponded 1 August 2018

Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
154
Price range
US$63 - US$93 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites - Houston - Med. Ctr. - Reliant Pk. - Fannin St.
Also Known As
Homestead Studio Suites Houston / Medical Hotel Houston
,
Homestead Suites Houston
,
Homestead Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
154
Price range
US$63 - US$93 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites - Houston - Med. Ctr. - Reliant Pk. - Fannin St.
Also Known As
Homestead Studio Suites Houston / Medical Hotel Houston
,
Homestead Suites Houston
,
Homestead Houston
Location
United States > Texas > Texas Gulf Coast > Houston
Photos
Traveller (55)
Room & Suite (34)
Dining (4)
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Questions & Answers
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Martha O
1 August 2018|
AnswerShow all 2 answers
Response from Martha O | Reviewed this property |
Read the reviews. Extended Stay USA on 7979 Fannin Street. No mistakes.I sent the pictures of the box of medicines that stayed for 4 days outside my room, next to my door. My complain is similar to many other customers... More
0
Votes
Room Tips
"Go elsewhere... I found a BW for the same price."
DonnaG821
1 Oct 2018
Read review
"they have handicap rooms"
sam1143
12 Aug 2018
Read review
"explain your needs to the staff and trust their recommendation"
juliepE1532GZ
9 Jul 2018
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"The room a great fresh and clean I've never been disappointed by my stay"
xxgat5591
22 Feb 2018
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