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Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin

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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Start your review of Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin
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Yukon, Oklahoma
Reviewed yesterday NEWvia mobile

Accommodations were fine pretty standard,2nd floor by elevator. Very minimal breakfast choices,muffins, small granola bars,coffee,tea,cocoa,oatmeal packets. Shower took a bit to figure out,pull down ring where water comes out of spout. Shower curtain was mounted too high to stay in tub. Had some ants come in kitchen. And they sprayed. Bed comfy. Full fridge and stove,dishwasher microwave n basic dishes...

Thank Foodpoet
Marion, Louisiana
Reviewed 5 days ago NEWvia mobile

Worst motel we have ever stayed in. Floors had not been cleaned. Bath tub and toilet was disgusting. No coffee pot in room. Only 2 towels took 1 hour and 45 minutes to get more and still didn't get we ask for said they didn't have anymore.

Thank roberson12
00esa, General Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin, responded to this review

Please accept our apologies for the cleanliness and service issues you encountered during your visit. I am working with the respective staff to make sure all procedures are being followed so this does not happen again. We are also sorry if our housekeeping services were not shared with you at check-in. This service is designed for long-term guests, offering minimal...

Rockwall, Texas
Reviewed 2 weeks ago via mobile

I checked in and had to be moved because of the black ring around my toilet and roaches! I was asked to pick a room out of 3. They were all nasty but picked the room with the cleanest toilet. After I moved I had to leave to check in with my Mom at MD Anderson. I came back and...

1Thank schmodefamily
Smithville, Texas
Reviewed 11 March 2017

Very convenient place to stay if attending the rodeo. We spent one night there to see a concert and it was very clean, the A/C was great, and front Desk hostess was outstanding. This place had a good size frig, and sink. The bathrooms were clean and the water pressure was good. The cover for the bed slipped off during...

Thank raleightx
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin, responded to this review

The team and I appreciate your remarks. It is pleasing to read you were well accommodated by staying with us. Your positive comments regarding the cleanliness, convenience, and service are much appreciated. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 27 February 2017

Price was great, but you get what you paid for. It's an upgraded motel with ESA on the signs. I had a cockroach come out of bathtub at 6am. Then there were ants that were in my bathroom the entire stay. I know, I kept staying so it's my fault. The pros: Staff is great & accommodating. Jaylan was excellent...

Thank mmoss79
Lake Charles, Louisiana
Reviewed 26 February 2017

The room initially was not up to our standards but being so tired from traveling we didn't make a fuss.The toilet had urine on it and around it and housekeeping never came to clean it even after the front desk said they would send someone. We ended up cleaning it ourselves with disinfectant wipes just to be able to use...

Thank ontheroadagain297
Huntsville, Alabama, USA
Reviewed 12 February 2017

This place is very close to the hospital and I've stayed at this chain before. However, this place was extremely dirty. I got a last minute deal on priceline that makes the price make more sense, but if I would have paid list price, I'd have been appalled. The shower was pink with mildew and the shower curtain - I...

Thank Erica265
Portland, Oregon
Reviewed 4 February 2017 via mobile

Most of the people that stay here need to be close to the large medical system/university center here in Houston. This place is dirty and run down. The rooms are VERY SMALL. My company booked it for my coworkers and I and receieved complaints from all of us and they moved us to another hotel. I don't recommend staying here...

Thank C M
San Antonio, Texas
Reviewed 2 February 2017

Second time that it has not been clean, You can tell that just the beds and possible the floor were done. I have been staying her for 15 yeas and have seen it go down. The stove had caked on food on it, the sink was dirty, the table had food smudges on it, the shelves on the fridge door...

Thank residentlady
Reviewed 2 February 2017 via mobile

Where do I start? The staff was amazing! They always had answers, were courteous, helpful and just great people! They gave amazing food/recreation recommendations as well as directions. Made my trip to Houston fun and more than just a "concert trip". They were HAPPY to help. The fact that they are all genuine people really warmed my heart! The proximity...

Thank Lexi S
Manager_11525, Manager at Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin, responded to this review

Your feedback is important. Thank you for sharing. Your kind comments regarding our staff and the excellent customer service you received from them are satisfying. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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14/05/2017 15/05/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin

Address: 7979 Fannin St, Houston, TX 77054-2906 (Formerly Homestead Studio Suites - Houston - Med. Ctr. - Reliant Pk. - Fannin St.)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €62 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin 2.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Homestead Studio Suites Houston / Medical Hotel Houston
Homestead Suites Houston
Homestead Houston
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Questions & Answers

Questions? Get answers from Extended Stay America - Houston - Med. Ctr. - NRG Park - Fannin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A/C Is really nice and cold, you might want an extra blanket... :)”
raleightx, 11 Mar 2017 | Read review
“Ask for roach repellent spray!”
mmoss79, 27 Feb 2017 | Read review
“poor maintenance”
sdfl59, 10 Jan 2017 | Read review
“very clean place to live”
beninwahab, 10 Dec 2016 | Read review
“Best tip is to sty somewhere else. Not worth the money spent.”
hals88, 26 Oct 2016 | Read review
5 of 5
US$77* /night
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Prices are for 1 room, 2 adults
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