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The Westin Houston Memorial City

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Traveller (291)
Room & Suite (469)
Dining (103)
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Overview
  • Excellent60%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
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AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Offers from The Westin Houston Memorial City
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Houston Memorial City
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (605)
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Traveller rating
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333
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61 - 65 of 572 reviews
Reviewed 13 October 2017

Stayed here again for my bday party. This time we rented the Pinnacle Suite and it was absolutely perfect. I had some issues with someone at check-in, the rudest person I've met while dishing out a considerable amount of money. I almost left and moved...More

Thank TiffanyMachelle
Response from TheWestinMemorial, Front Office Manager at The Westin Houston Memorial CityResponded 16 October 2017

Greetings Tiffany, We greatly appreciate your review that you have shared with us. This type of feedback is crucial for us to continue to provide great service. We apologize for the first encounter that you had, and we will look into this more to avoid...More

Reviewed 7 October 2017 via mobile

Well from start to finish this place was amazing. A special thank you to Samantha Barrios who made me feel at home and was very helpful and knowledgeable about the local area and recommend some great restaurants. The room was splendid and the beds were...More

Thank Daniel Z
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 16 October 2017

Greetings Daniel, Thank you for the great feedback! We appreciate you taking the time to let us know about your experience. I was pleased to read that you had the chance to enjoy our fitness studio and pool. I will be sure to share your...More

Reviewed 5 October 2017

Westin Memorial City is my home away from home, and the staff feels like friends & family. Even though I live here in Houston, I enjoy coming to the Westin for a little bit to spoil myself & have some rest and relaxation. I'm a...More

1  Thank Jackie M
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 16 October 2017

Greetings Jackie, Thank you for the great feedback! We appreciate you taking the time to let us know about your experience. We are honored to be your home away from home. I will be sure to share your comments with our entire team. We look...More

Reviewed 2 October 2017 via mobile

Stayed in a room with a balcony on the 16th floor. Great experience. Large suite with private bedroom. The bar was good but not great. The pool and hot tub are outdoors on the 18th floor. It's a little loud and windy up theist but...More

Thank Jwg805
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 5 October 2017

Greetings, Thank you for the great feedback! I appreciate you taking the time to let us know about your experience. We look forward to welcoming you back to The Westin Houston, Memorial City soon. Thank you again! Be Inspired, Kerry Ringham General Manager

Reviewed 14 September 2017

I stayed here on business with a group during the recent hurricane disaster. Despite the many challenges facing the city this hotel remains professional at all times and the staff were simply unbelievable. The catering team was above and beyond any expectation. I also enjoyed...More

Thank robert k
Response from TheWestinMemorial, General Manager at The Westin Houston Memorial CityResponded 25 September 2017

Greetings Robert, Thank you for taking the time to share your experience at our property. I was pleased to read that you have enjoyed your stay with us. I will be sure to share your review with the team. We look forward to welcoming you...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$136 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Houston
#38 Family Hotel in Houston
#55 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (291)
Room & Suite (469)
Dining (103)
Pool & Beach (53)
Amenities (110)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
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William J G
2 September 2017|
Answer
Response from sherri a | Reviewed this property |
Yes they do have adjoining rooms. No I was traveling on business.
0
Votes
dwilturnerjr
24 August 2017|
AnswerShow all 2 answers
Response from sherri a | Reviewed this property |
I didn't put a deposit as I am a Starwood preferred guest
0
Votes
Jalynn K
6 August 2017|
AnswerShow all 3 answers
Response from sherri a | Reviewed this property |
I am unsure you should contact the hotel directly. Have a great trip.
0
Votes
Room Tips
"Ask for High floor with City View"
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"Anything on the upper level floors facing the highway is good. The buildings outside those rooms have cool..."
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"Rooms ending with "25" are the best!!!"
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"My room was around the corner and away from the elevator and I could hear conversations."
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