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Candlewood Suites I-10 East

39 reviews
#276 of 517 Hotels in Houston
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Traveller (14)
Room & Suite (26)
Family and Play Areas (1)
Overview
  • Excellent63%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible5%
Travellers talk about
“full kitchen”(3 reviews)
“king suite”(2 reviews)
“front desk”(6 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
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Offers from Candlewood Suites I-10 East
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (39)Write a Review
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11 - 15 of 38 reviews
Reviewed 30 March 2015

Staff was friendly and room was perfect. Could not have asked for anything more. Very highly recommend this property. We have stayed there twice and look forward to our next visit. One of the few hotels left that still offer a room for smokers.

2  Thank Bill B
Response from CWS1020, General Manager at Candlewood Suites I-10 EastResponded 1 April 2015

Thank you for leaving Candlewood Suites Houston I-10 East such a wonderful review. We are so happy you enjoyed your stay here and we also look forward to seeing again in the near future. Sincerely, Cindy Romero - General Manager.

Reviewed 13 February 2015 via mobile

We had a stopover stay while in route to New Orleans. Rooms were clean and recently updated. Alondra and Liz provided excellent assistance while checking in and recommending places to eat nearby. Only negative is some noise from a nearby interstate.

2  Thank Jack H
Reviewed 23 January 2015

Booked a Non-Smoking room several weeks in advance. When I arrived at my room I realized it was a smoking room. I immediately went back to the desk for assistance to which they showed little or no concern and said they could get me in...More

Thank Robert P
Response from CWS1020, General Manager at Candlewood Suites I-10 EastResponded 26 January 2015

Dear Mr. Robert, I sincerely apologize for the inconvenience we may have caused you. I apologize for giving you a smoking room, we corrected that immediately and for the rate change. It was an error from the system due to the room change however we...More

Reviewed 9 December 2014 via mobile

This hotel is located off of I 10 East and is near a lot of different restaurants and stores which was a big convince for us! The room istelf was spacious. The a/c unit was a bit loud but it didn't bother me at all....More

Thank Kimberly H
Reviewed 19 November 2014

Beware if you are a non-smoker! They show $116.00 as an average room rate...all of those rooms are smoking rooms. There also is no breakfast included. The room was fine - clean, comfortable beds. The shower floor (it was a handicapped room) had large cracks...More

Thank Gail B
Response from IHGCare, Guest Relations Manager at Candlewood Suites I-10 EastResponded 5 December 2014

Dear Gail B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding room cleanliness. However, we’re sorry we fell below your expectation regarding the lack of breakfast...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$104 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#137 Business Hotel in Houston
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$104 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#137 Business Hotel in Houston
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (14)
Room & Suite (26)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Emilie B
20 January 2015|
AnswerShow all 2 answers
Response from Tammy S | Property representative |
At this time we do not offer a shuttle service. Most of our guest take a taxi when going or coming from the airport. The cost is about $50.00.
0
Votes
Room Tips
"Mini mart has everything from laundry detergent to bacon. DVDs for your in room DVD player are available at..."
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"Nice selection"
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"All good, keep your windows closed and no noise issues."
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"Rooms were quite and you can enter and exit the hotel using your key on the side rear exit of the building..."
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