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Homewood Suites by Hilton Houston Northwest Cy-Fair

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#45 of 500 Hotels in Houston
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Homewood Suites by Hilton Houston Northwest Cy-Fair
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293 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Houston Northwest Cy-Fair
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Showing 287: English reviews
Dallas, United States
Reviewed 29 September 2016

This is the second time we stayed at this hotel. The complimentary breakfast was very good. Our room was clean and comfortable. I appreciate having the option to bring my dog. All of the employees we encountered were very pleasant and welcoming

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Helpful?
Thank Julie A
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

This is the kind of stay we like for all our guest to experience. I am truly happy we were able to meet your needs.

Little Rock, Arkansas
Reviewed 27 September 2016 via mobile

The room was clean and comfortable. The staff was very friendly, and they appear ti have recently upgraded much of the interior. It is missing the 5th star from me because of a few of the small things: the bananas in the morning were all very green, too green to eat; the shower door on my room was problematic as...

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Helpful?
Thank cmrud81
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad we were able to meet your expectations. I am sorry for the ripe banana, and the room opportunity you encountered. I sincerely hope you consider us on your next visit.

San Antonio, United States
Reviewed 25 September 2016

I was surprised to have issues with a smelly room when the hotel promised all no-smoking suites.I also had an issue with a non working toilet and a defective hairdryer that made the fire alarm go off. It was not what I expected for a Hilton Brand Hotel.

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Helpful?
Thank Debra G
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am so sorry to hear of your bad experiences. I understand having these kind of opportunities makes it hard to enjoy any experience. I will use this information to improve future stays. I hope you give us another try.

Altadena, California
Reviewed 25 September 2016

One night stay 9/15/16: beautiful lobby/entry, well-lit halls, quiet, and tastefully decorated room. Best of all, the bonus of light dinner with adult beverages in addition to delicious breakfast with lots of variety. Eating area spacious and nicely decorated. Staff very friendly and helpful especially Leslie! Only negative was out-of-commission hot tub which they attempted to fix but was unable...

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Helpful?
Thank R-Mtbo
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am glad our hotel property left a lasting impression on you. Here at Homewood is the culture design for specifically for this. I truly look forward to welcoming you in the near future.

Reviewed 22 September 2016 via mobile

I would like to thank Diane Valerie and Leslie for making my stay a perfect stay every time leslie did a great job cooking of what she was given to cook with. and Diane was always there to serve you late in the evening with whatever needs you need it Valerie was always on top of things also I appreciate...

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Helpful?
Thank Mike Y
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am so happy to hear these ladies made your stay great. Being in a place where you can be comfortable is a great feeling. I truly look forward to welcoming you in the future.

Reviewed 21 September 2016

After not having a dorm at Prairie View, the Homewood was the best place for me to stay and really saved me the hour drive back into Houston. Lesly and Valerie have been the best staff for every waking day at the Homewood.

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Helpful?
Thank Myles W
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I understand how being displaced can affect anyone. I am glad we were great partners in finding a solution. Thank you for the kind words about our teams.

Reviewed 19 September 2016

I really enjoyed my stay here. They were so accommodating by letting me check-in early and check-out late. The room was clean and nicely decorated. I loved that there were ceiling fans in the bedrooms!

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Helpful?
Thank WardTraveler4
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am truly glad we were able to meet your requests. It makes traveling that much easier. Thank you for the kind words about our hotel. We look forward to welcoming you back in the near future.

chattanooga, United States
Reviewed 11 September 2016

The stay was great. The hotel was ab a convenient location for my work, The breakfast was great. The best part of my stay was they had free food and alcohol in the evening every day and the food was also good. I had good experience with my room service too. Overall it was great stay

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Helpful?
Thank Nishant G
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am so glad we were able to provide you with a great stay. I understand traveling on the road is tough enough without opportunities. I am glad my team made you feel welcome. We look forward to your future return.

Sugar Land, Texas
Reviewed 7 September 2016

Best place to have a getaway from the real world! Plenty of living room space, shower was big. Bed was so comfortable. Went right to sleep when I got in the bed. Lol Also amazing staff! Very respectful!

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Helpful?
Thank JacQuline T
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Thanks so much for taking the time to tell us about your stay. I truly appreciate that my staff took care of you. I am glad you felt at home. We look forward to welcoming you back in the future.

Yakima, Washington
Reviewed 7 September 2016

Everything was perfect, except for a malfunctioning key card. The service was outstanding. I did not have time to check out all the amenities, but I was impressed by everything I saw. The customer service was outstanding, and the cleanliness of the room was perfect. The room itself comes with a little kitchenette and is spacious. I will certainly be...

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Helpful?
Thank E7991ACtimb
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We are excited that we were able to provide everything you needed. We truly are excited to know we met your expectations. I am truly glad that our staff gave the level of service expected. We look forward to welcoming you back in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Houston Northwest Cy-Fair is perfect for temporary housing, home relocation or corporate lodging. Located in the Cypress area of northwest Houston, our all suite, extended stay hotel offers access to Interstate 290, State Road 6 and the Sam Houston Toll Road. Walk less than two blocks to North Cypress Medical Center and Memorial Herman Hospital. Prepare meals from your fully equipped kitchen or take advantage of our hot full breakfast served daily, and evening dinner and drinks provided Monday through Thursday, included with your stay.Other benefits include newspaper delivery, every weekday, and complimentary WiFi.Our well appointed Homewood Suites Northwest/Cy-Fair hotel offers services and amenities to make your stay comfortable - Make Yourself at Home® with Homewood Suites. ... more   less 

Additional Information about Homewood Suites by Hilton Houston Northwest Cy-Fair

Address: 13110 Wortham Center Dr, Houston, TX 77065-5610
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €71 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Northwest Cy-Fair 3*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#41 Family Hotel in Houston
#41 Best Value Hotel in Houston
#48 Romantic Hotel in Houston
#57 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor easy access to all”
 of 5 bubbles michelmD1285VW, 15 Jul 2016 | Read review
“Make sure to ask for a non-smoking room.”
 of 5 bubbles EmmaG08, 20 Jun 2016 | Read review
“Stay in the rooms that start with X12 and above even numbers, that is on the pool side and better view.”
 of 5 bubbles P2771VAscotts, 27 Mar 2016 | Read review
“Have a back up plan for breakfast if you are vegetarians”
 of 5 bubbles kumar6851, 27 Jan 2016 | Read review
“Ask for a room close to the front desk.”
 of 5 bubbles AustinTXRheas, 4 Jan 2016 | Read review
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