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Homewood Suites by Hilton Houston Northwest Cy-Fair

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#47 of 497 Hotels in Houston
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Homewood Suites by Hilton Houston Northwest Cy-Fair
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311 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Cypress, United States
Reviewed 2 weeks ago

I had my daughters 11th birthday pajama party here and it was a fun. They had a great time and I enjoy the space that was provided. Everything was clean and worked well. The staff was nice and helped when needed. Thank you!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank hersheyd2017
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Good to know we were able to meet and exceed your needs. Being able to deliver on these consistent practices helps us to deliver this kind of service.

Houston, United States
Reviewed 2 weeks ago

We needed accommodations for our family and friends during our son's wedding. Many of the group elected to stay at Homewood Suites based on our suggestion. We had a very good experience. The facility is attractive and welcoming. It is well maintained, fresh, clean, comfortable. Handicapped accessible rooms were available. Plenty of free parking. Lots of room for several family...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank O6131QClindae
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We are delighted to have hosted the wedding party. I am truly glad we made your stay warm.

Columbus, Georgia
Reviewed 3 weeks ago

This hotel was very convenient for all the events that were programmed for this wedding. The staff was very helpful. The rooms were great. I would highly recommend this hotel for your stay in Houston, TX.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank RMadayag
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Its delightful to know we made your stay easier. Planning weddings is not the most easiest thing in the world. Our Homewood team wishes you all the best, and congrats to the family.

texas
Reviewed 4 weeks ago via mobile

All you need is right here for a short or extended stay. My family was displaced due to home repairs and we loved staying here. Free complimentary breakfast each morning where everything is good, except those eggs. No way they are real eggs or even close to real. The rooms are suites so there is room to spread out and...

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Helpful?
Thank econotraveller41
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am delighted to know we were able to provide a great stay during your time of need. Service is something we focused on and will continue to do so. We welcome all feedback to improve all our services. Should the time or need ever arise again; we look forward to welcoming you back. Happy New Year!

Atlanta, United States
Reviewed 12 December 2016

Staff poorly trained to provide service to guests. The female at check-in obviously does not pay attention to the guests who come in, nor acknowledge Hilton Honors Guests and what they are entitled to as such. Complimentary bottled water was not offered here; has this perk been eliminated by Hilton Hotels?

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 598hermanj
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

I am sorry to hear of this experience. This is not the culture of Homewood CY-Fair. we take every bit of feedback, and this information is utilized to drive the guest experience. I am sorry we did not meet your expectations. I truly hope you give us another try to show you how we can be.

Houston, Texas
Reviewed 11 December 2016

The stay was perfect and warming. If you have to be away from home this is place. Great breakfast and evening social. Plent of room for a large gathering or a small table for coffee.The staff goes over and beyond to meet your needs.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Alisalee123
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Going above and beyond is what we aim to do. I am glad to know that you received the expected service. We truly work hard on consistent delivery. I look forward to welcoming you in the future.

Las Vegas, United States
Reviewed 11 December 2016

I had an excellent experience at this property and would definitely recommend it! The staff are professional, positive and extremely helpful. The rooms are in fact suites and very spacious, with a mini kitchen. Free wifi is always a plus. Great location! Overall, I would definitely stay here again. The complimentary breakfast and evening social is such an added bonus!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank rebeccarE2276EL
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We truly get excited by meeting guest needs. I am truly grateful to know that we left an impression on you. Please consider us again during your next trup to Houston.

Denair, California
Reviewed 10 December 2016

I truly recommend this hotel. I was impressed by the employees and the amenities at the hotel. The rooms are updated and comfortable. When in Houston, I will definitely come back to visit. Great place to stay and very clean as well.

Review collected in partnership with Homewood Suites by Hilton
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Thank tompP2288GD
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Thank you for sharing your experience. I am glad we met your expectations. Traveling is not always easy, but I am glad we made it memorable for you. We look forward to welcoming you back in the future.

Saratoga Springs, New York
Reviewed 7 December 2016

It was my first stay again after a long period being out of the Houston area. I was really surprised how the hotel and the quality of service has changed. Not in a positive way to be honest. The rooms have suffered in the quality, the staff has changed nearly completely including the management. Breakfast and the complementary come together...

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Helpful?
Thank nightshanghai781
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

We always welcome feedback and ways to improve. Your concerns are generally heard. I am disappointed we were not able to meet your expectations. We sincerely hope you give us another try in the future.

Reviewed 5 December 2016

The hotel staff was friendly and helpful. The breakfast was excellent. The room was clean and comfortable. The fitness room was nice but could use more ventilation. Thank you to the hotel staff. Kathy Metairie, LA

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank kathyh120
Shon T, General Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review

Thank you so much for taking the time, and telling us about your stay. I am truly grateful that you enjoyed your stay. Service is what we are all about. We look forward to welcoming you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Houston Northwest Cy-Fair is perfect for temporary housing, home relocation or corporate lodging. Located in the Cypress area of northwest Houston, our all suite, extended stay hotel offers access to Interstate 290, State Road 6 and the Sam Houston Toll Road. Walk less than two blocks to North Cypress Medical Center and Memorial Herman Hospital. Prepare meals from your fully equipped kitchen or take advantage of our hot full breakfast served daily, and evening dinner and drinks provided Monday through Thursday, included with your stay.Other benefits include newspaper delivery, every weekday, and complimentary WiFi.Our well appointed Homewood Suites Northwest/Cy-Fair hotel offers services and amenities to make your stay comfortable - Make Yourself at Home® with Homewood Suites. ... more   less 

Additional Information about Homewood Suites by Hilton Houston Northwest Cy-Fair

Address: 13110 Wortham Center Dr, Houston, TX 77065-5610
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: €79 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Houston Northwest Cy-Fair 3*
Number of rooms: 123
Reservation Options:
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Hotel Style:
#41 Family Hotel in Houston
#44 Best Value Hotel in Houston
#48 Romantic Hotel in Houston
#57 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Houston Northwest Cy-Fair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to choose a room on the other side of hotel away from 290 and pool for noise”
 of 5 bubbles jfrank250, 8 Jan 2017 | Read review
“First floor easy access to all”
 of 5 bubbles michelmD1285VW, 15 Jul 2016 | Read review
“Make sure to ask for a non-smoking room.”
 of 5 bubbles EmmaG08, 20 Jun 2016 | Read review
“Stay in the rooms that start with X12 and above even numbers, that is on the pool side and better view.”
 of 5 bubbles P2771VAscotts, 27 Mar 2016 | Read review
“Have a back up plan for breakfast if you are vegetarians”
 of 5 bubbles kumar6851, 27 Jan 2016 | Read review
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